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Overcoming High Employee Turnover

by Brice DelphJuly 8, 2019 7:30 AM

As concerns pile up, employee morale can go downhill quickly. Losing employees can be very challenging. The domino effect is real and immediate. Employees can feel a broad range of emotions: overwhelmed, resentful, left behind, envious, mad, sad. It’s hard to think strategically when you’re in reactive mode, so what do you do to be in proactive mode? 

Leaders who embrace change set a positive tone for everyone. Turnover should be expected. By having a process in place, you can leverage departures as an opportunity to grow and learn. Take a look at these five steps that can prevent high turnover.

An employee leaving a business with high turnover. Learn what you can do to overcome employee turnover.

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Human Resources

Taboo Topics: Illegal Interview Questions You Shouldn’t Ask Job Candidates

by Mark LeeJune 27, 2019 8:00 AM

It’s no surprise that it’ll take a lot of questions to determine whether a job candidate is the right fit for your company. However, you may not know that there are quite a few interview questions that can land your company in trouble. 

One example of this is the city of Cincinnati’s new Salary Equity Ordinance, a measure that passed in 2019 and will take effect in March 2020. At that time, it will be illegal for employers in Cincinnati to ask about a job candidate’s pay history. This measure impacts any step of the hiring process, ranging from job ads to employee interviews.

While Cincinnati employers must adjust to the Salary Equity Ordinance, there are many other types of questions that are disallowed from the interview process across the country. An illegal question can lead to a variety of consequences, including a discrimination lawsuit or an investigation by the U.S. Equal Employment Opportunity Commission (EEOC). This means you’ll want to brush up on which interview questions can lead to EEOC complaints.

HR managers after asking an illegal job interview question. 

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Human Resources

Michigan Governor Issues Order Protecting LGBTQ State Employees: What it Means for Small Business Owners

by Philip GarbaczFebruary 18, 2019 8:00 AM

As a small business owner, you’re in control of your business. However, things that you can’t control can impact your business as well. 

Certain laws and executive orders can potentially require you to change certain processes and policies to protect your company. It’s important to keep an eye out for any news that can lead you to review current practices and make changes, such as when Michigan Gov. Gretchen Whitmer signed an executive order to increase protections that prohibit anti-LGBTQ discrimination in January of 2019. Whether your business is in Michigan or not, it’s a good time to consider how orders like these can impact your day-to-day operations.

A job applicant being interviewed by a small business following non-discrimatory hiring practices. 

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Human Resources

HR Considerations for Remote Employees

by Tim AustinAugust 20, 2018 8:00 AM

As time goes by, more employees are working from home. CNN reported in 2017 that “the number of telecommuting workers has increased 115 percent in a decade,” and that nearly 4 million employees spend at least half of their time working remotely

Telecommuting is attractive to employees for many reasons, such as flexible work hours and more time to spend with family, but employers need to consider how the trend will impact their HR initiatives. Here are some ways that remote employees can change how you manage HR.

A small business employee working from home.

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Human Resources

Where Do You Find Quality Talent for Hiring?

by Tim AustinMay 23, 2017 8:00 AM

If you think it’s hard to find good talent these days, you’re not alone. The Society for Human Resource Management conducted a survey of more than 3,300 HR professionals and found that “more than two-thirds of surveyed organizations hiring full-time staff indicate[d] they are having a difficult time recruiting for job openings.”

Thanks to a combination of factors, hiring employees that truly fit your requirements can be a tricky process. SHRM’s Jennifer Schramm cites “a low number of applicants, lack of needed work experience among those that do apply, competition from other employers, and a lack of technical skills among job applicants” as obstacles that employers face these days.

When it comes to finding the right applicant for the job, it’s important to know where to look. Here's where you should consider looking to find the quality talent your business needs to grow.

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Human Resources

11 Benefits Employees Want

by Andrew SzczesniakApril 25, 2017 8:00 AM

There are growing signs that the economy is improving. Perhaps the most notable marker is that more people are starting to come back to the workforce. The unemployment rate is continuing a downward trend, meaning that more employers are starting to hire again.

Of course, finding good employees is important to a company’s growth, but keeping their best employees is vital to an employer’s productivity. Keeping your best employees ensures a smoother transition for newer employees and keeps the job environment stable with their most seasoned employees.

Of course, with a growing job market, sometimes a company’s best employees begin looking at this as an opportunity to “test the waters” of their own value and see if there are better options. How does a small business owner retain good employees while attracting qualified candidates? By offering benefits.

Image of a man working from home. Learn about 11 benefits employees want.

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Benefits

Things to Consider Before Hiring More Employees

by Tim AustinDecember 19, 2016 8:00 AM

As your business grows, so will your team. Adding new employees is a big part of any business, but it can be a problem if you hire new people when your business isn’t ready to take on more staff. Here are some things you should think about when you’re considering hiring additional employees.

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Human Resources

Auto Repair Industry Highlight

by Matt SchoolcraftOctober 6, 2016 8:00 AM

Most entrepreneurs start a business based on something they are passionate about. For the majority of auto shop owners, their dream started working on cars. When that passion turns into a business venture, it quickly becomes apparent that running your own auto shop requires more than just a love of cars.

Leading a group of people, keeping systems in place to track hours, and tracking employee history are just a few of the tasks that shop owners handle on an everyday basis. Owners have enough on their plate in handling day-to-day business, but the work is not done when the shop closes. Here are some of the most common HR issues facing these small business owners.

Image of an auto repair employee. Contact GMS about human resources help for the auto industry.

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Human Resources

Compensation Ranges: List Your Pay and They’ll Come Your Way

by Michelle SpanoSeptember 15, 2016 8:00 AM

In the recruiting world we have heard it all before… 

  • “I don’t want to post a compensation range because everyone will expect the high end.” 
  • “I don’t want my current employees to know what others are paid.”
  • “I don’t want my competitors to know our salaries.”
  • “Other postings online do not include a compensation range, so why should I?”

Although these are common thoughts for all business owners, it can be directly affecting your candidate pool numbers. In fact, SMART Recruit Online found that job advertisements with a compensation listed increased the total number of candidates by 30 percent. Small and mid-sized companies are at a disadvantage by not posting a wage since larger companies have known salary and hourly rates.

Image of a job interview. Listing compensations ranges can help businesses with employee recruitment.

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Human Resources

Hiring the Right Candidate

by Matt SchoolcraftAugust 9, 2016 8:00 AM

Whether your company is growing or you are simply filling an open position, the hiring process can be painstaking for any business owner. Where do you start? Should you post a listing to online job sites? Should you place ads around the local university? Do you set up a booth at a job fair?

Hiring the right people is not an easy task. It can be a lengthy process that takes away from other priorities, like growing your business. It takes an average of 52 days to fill an open position, according to a recruitment study from Bersin by Deloitte.

Image of an employee interview. GMS helps businesses with employee retention and hiring decisions.

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