If your employee injures a co-worker or customer while on the job, your company might be on the line.
Employers can face negligent hiring charges if a hiring decision results in an employee injuring or harming any person they come in contact with through the job. Not only can negligent hiring result in exorbitant financial costs, but it can also damage the organization’s reputation.
You work hard to recruit and hire the best employees that you possibly can. It’s only logical that you want to keep these employees engaged, happy, and working well on your team.
Employee turnover can be an inconvenient, time-intensive challenge. But employee turnover costs even more than time: it costs money.
Costs of Employee Loss
The costs of employee turnover are both tangible and intangible. These costs include separation costs and replacement costs.
Separation costs can include:
- Costs incurred for exit interviews
- Administrative functions related to separation
- Separation/severance pay
- Increases in unemployment compensation
- Lost productivity
- Lowering current employee morale
- Decreased customer service
- Disruption to the organization’s ability to operate efficiently and effectively
- Increased over-time or temporary employee costs
- Loss of workgroup synergy
- Performance differential (the loss of skills and knowledge between the separated employee and the new hire)
Replacement costs can include:
- Attracting applicants
- Entrance interviews
- Employment Testing
- Pre-employment administrative expenses
- Medical exams, drug testing, background checks
- Training costs
SHRM estimates that it costs $3,500.00 to replace one $8.00 per hour employee when all costs were considered. Of course, the higher the wage: the higher the turnover cost.
Now you know the cost of employee turnover. Check back next week to learn more about how to prevent turnover by retaining great employees in Part II of this series: Employee Retention: Keeping Top Talent.