Telehealth is the Key To Modern Health Care
Offering robust health benefits and investing in employee health and wellness is a growing priority among organizations. While employers aim to attract top talent to enhance productivity, employees seek companies that provide a diverse range of health benefits. One effective solution is telemedicine, which allows both employers and employees to meet their goals. Initially implemented as a response to the COVID-19 pandemic, virtual care has now become a fundamental aspect of health care. Today, it is not merely an add-on; it is an expected service.
The Rise of Telemedicine in Employee Benefits
Telehealth is a method of receiving health care that eliminates the need to travel to a doctor’s office or endure long wait times. With telehealth, you can easily consult a health care provider remotely. During these virtual appointments, providers can prescribe medications, diagnose illnesses, and address any questions the patient may have. This flexibility and accessibility to quality care make telehealth a great resource for busy employees.
Why Telemedicine Matters to Employees
Better access to care
Long wait times, inconsistent travel times, and the need to take paid time off (PTO) are significant barriers for employees trying to attend scheduled doctor appointments, same-day visits, medical tests, and screenings. Telemedicine significantly enhances flexibility and accessibility, allowing employees to receive care within minutes or on the same day. This is especially crucial for rural employees, those with mobility challenges, and individuals with demanding work schedules.
Mental health support
Mental health is a crucial aspect of overall employee health and wellness. By offering mental health support, employers not only provide essential resources to assist their employees but also demonstrate their commitment to the well-being of their workforce. Virtual therapy eliminates obstacles such as stigma, scheduling conflicts, and long wait times. By implementing resources like employee assistance programs (EAPs), flexible scheduling to attend their online visits, and hybrid work arrangements, employers can support their employees, ultimately enhancing morale, productivity, and long-term loyalty.
Control over care
A 2024 survey found 85% of employees prefer virtual consultations for nonemergency care because they can manage urgent or chronic conditions directly from a smartphone or computer. Employees increasingly value benefits that offer them flexibility and autonomy, and telehealth provides both. With telehealth, individuals can focus fully during their visits without worrying about travel time, time off from work, or how their boss might react. This gives them the ease and control over their health care that they deserve.
Why Telemedicine is a Strategic Advantage for Employers
Reduced Absenteeism and Improved Productivity
Virtual visits reduce commute times and shorten appointment wait times, allowing employees to proactively address and manage their medical needs, often without needing to take full days off work. Telemedicine allows for timely treatment, leading to quicker recovery times and minimizing disruption to productivity.
Significant cost savings
Telemedicine helps reduce health care claims by offering lower‑cost virtual visits that replace more expensive urgent care and ER visits. Because employees can get care quickly (sometimes within minutes), issues are treated earlier, preventing complications that could lead to high‑cost medical services. Employees also turn to telehealth rather than urgent care or emergency rooms for common minor conditions, which further reduces costly claims on the employer’s plan.
Stronger engagement and retention
Modern, flexible benefits such as telemedicine show employees that the organization values their well-being. Employers who showcase their dedication to employee wellness, health, and work-life balance can boost employee morale, loyalty, and retention.
The Bottom Line: Telemedicine Is No Longer Optional
Telemedicine has transformed from an add-on benefit to a must-have in today’s employee benefits package. With telehealth, employees can expect convenient, accessible, and flexible care while employers benefit from healthier teams, lower costs, improved productivity, and stronger retention.
Although providing health benefits is an attractive option, it can also be confusing for business owners. This is where a third-party administrator like Group Management Services (GMS) can assist you. As part of our premier employee benefits administration services, we help employers by offering telehealth services through Teladoc.
Our benefits administration services help business owners manage their health care plans, supplemental insurance offerings, and retirement plans. Additionally, we provide support for Affordable Care Act (ACA) compliance, consolidated billing, and in-house claims processing. At GMS, we strive to simplify benefits administration as much as possible, guiding you through every step of the process. Our offerings are cost-effective and can positively impact your bottom line while supporting your long-term growth. Contact us to learn more!