Workplace Injury & Nurse Triage
Workplace injuries don’t follow a schedule, and neither should access to support. Through our partnership with CarivaCare, GMS clients have access to workers’ compensation nurse triage 24/7, 365 days a year, across all states, with bilingual support available to serve a diverse workforce. With services tailored to each client’s needs, the program helps create a consistent and supportive injury-reporting experience for employees while giving employers a dependable resource whenever an injury occurs.
How Does It Work?
Should an injury occur on the worksite, calling CarivaCare’s workers’ compensation nurse triage reporting line will quickly connect employees with one of their knowledgeable, caring professionals. Studies show that most workplace injuries do not require costly, time-consuming trips to the emergency room. 38% of all calls handled by CarivaCare do not become workers’ compensation claims.
The following are the steps showcasing how this program works:
- Employee calls 24/7 Careline
- Injury report is obtained
- Nurse triage via medical algorithms
- Authorization is faxed to a treating facility
- A report is emailed to company stakeholders
If further treatment by a physician is recommended, our staff will assist the employee with finding the right facility. The injury report and treatment authorization are provided to the treating facility before the employee arrives.