• Your staff is your most vital asset when it comes to running a successful business. Investing in them is a no-brainer. However, finding the most effective ways to do so is a little more complicated. Incorporating a mentorship program as part of your employees’ professional development offers one highly effective way to help them achieve their career goals and unlock their full potential.

    Mentorship programs can come in many different forms, but to maximize the benefits, you must customize the program to align with your unique goals and the needs of your staff. There are several components to consider when building a mentorship program. However, before we delve into those aspects, let’s first explore some of the advantages.

    Why Mentorship Is Important

    Employee development programs prioritizing mentorship are some of the most effective ways of helping employees develop and achieve their goals while prepping them for the skills needed in the future. In fact, employees who have mentors are promoted five times more often than their counterparts.

    Mentorship is an incredible catalyst for personal and professional growth. It connects individuals with experienced leaders who provide invaluable knowledge and support. Through mentorship, individuals clarify their goals, gain fresh perspectives, and learn from the mistakes and triumphs of those who have walked similar paths. This transformative relationship empowers mentees and allows mentors to give back to their communities and industries, fostering a legacy of growth and development.

    Moreover, mentorship is not a short-term engagement; it often leads to long-lasting relationships. The bonds formed between mentors and mentees often extend beyond the mentorship period, providing a reliable support system and a sense of belonging.

    To determine the most suitable arrangement for your team, it’s crucial to assess their interests and individual goals and continually refine the program as you go.

    What Makes Mentorship Effective?

    In short, mentorship helps find and unlock unused potential. Mentors can identify and nurture talents often overlooked in the day-to-day environment. In addition, they can help affirm and encourage employees, enhance their self-confidence, and enable them to take on more responsibilities or expand their comfort zones. This, in turn, assists in the overall productivity of your business; engaged employees are more efficient and likely to stay on long-term.

    Other factors that contribute to its effectiveness include the following:

    • Develop communication skills. Mentorship fosters the development of practical communication skills. Mentors provide mentees with the opportunity to articulate their thoughts, ideas, and goals. This practice in communication helps individuals express themselves more clearly and persuasively, a vital skill in any professional setting.
    • Helps employees overcome obstacles. Mentors play a crucial role in assisting mentees in overcoming obstacles. They offer advice based on their own experiences, helping mentees navigate setbacks, problem-solve, and persevere in the face of adversity.
    • Broadens perspective. Mentors often have diverse experiences and backgrounds, which can broaden mentees’ horizons and encourage them to think beyond their immediate circumstances. This broader outlook can lead to innovative solutions and more effective decision-making.
    • Accountability. Effective mentorship often includes setting goals and objectives. Mentors help mentees define clear milestones and hold them accountable for progress. This accountability encourages individuals to stay focused and motivated, driving their personal and professional growth.
    • Continuous learning opportunities. Mentorship promotes a culture of constant learning. Mentees are encouraged to seek knowledge and feedback and adapt to changing circumstances, fostering a growth mindset that benefits both individuals and your organization.

    Nine Steps To Build A Mentorship Program

    Building a mentorship program can be a rewarding and valuable endeavor for any organization. Not only will it support your staff in meeting their individual goals, but it’s also a great tool to assist with engagement and retention efforts.

    To build an effective mentorship program, consider the following steps:

    1. Define purpose and goals: Clearly outline the objectives of your mentorship program. What do you hope to achieve through the mentoring relationship? Examples include career development, skill enhancement, or fostering a sense of community.
    2. Identify stakeholders: Determine who will be involved in the program, including mentors, mentees, program coordinators, and other relevant parties.
    3. Establish structure: Decide on the program’s format, including the duration, frequency of meetings, and the number of participants.
    4. Recruit mentors and mentees: Reach out to potential mentors and mentees within your organization or community. Ensure mentors have the expertise and willingness to commit to the program.
    5. Training and orientation: Provide training and orientation sessions for mentors and mentees. This should cover program expectations, communication guidelines, and relevant skills or knowledge.
    6. Pair mentors and mentees: Carefully match them based on their goals, needs, and compatibility. Consider factors such as experience, industry, and personality.
    7. Set SMART goals: Encourage mentors and mentees to set specific, measurable, achievable, relevant, and time-bound (SMART) goals for their mentorship relationships.
    8. Track progress: Regularly check in with both mentors and mentees. Establish checkpoints where both parties can report their progress or ask for assistance.
    9. Iterate: Once you’ve established your program, collect participant feedback and use it to adjust future rounds of mentorships.

    Mentorship programs are incredible tools to engage your staff. Not only do they offer growth opportunities for each participant, but they are a great way to showcase your investment in your team. Employees who feel valued and supported tend to report higher levels of job satisfaction and are more likely to stay with your organization, contributing to higher retention rates.
    All in all, mentorship programs can be a valuable addition to your employee investment strategy.

    How GMS Can Help

    Between ongoing training and employee recruitment services, finding, hiring, and developing the right people for your organization takes time and effort. Professional employer organizations (PEOs) like GMS give you access to the tools and resources necessary to take on these responsibilities while improving your overall recruiting, hiring, and training efforts.

    Our learning management system is a web-based platform that can implement and monitor a learning process. Employee education is a tremendous opportunity for businesses trying to onboard new hires, tap into their workers’ potential, and support their teams. A learning management system allows employers to streamline and optimize the education process.

    Of course, it takes more than just software to maximize your business’ education efforts. Partnering with a PEO gives businesses access to cutting-edge technology and expert support so that your employees are set up to succeed. Contact us today to learn more about our services!

  • In the current HR landscape, one topic that’s generating substantial buzz is pay transparency. State and local governments are increasingly pushing organizations to open up about their pay practices when posting jobs and to regularly report on these practices. However, even beyond compliance requirements, many forward-thinking organizations voluntarily embrace pay transparency as a fundamental aspect of their HR strategy.

    This shift towards transparency, while commendable, poses significant challenges, especially for large organizations with intricate pay structures. Thankfully, technology is emerging as a vital ally in this endeavor, offering a range of benefits that go beyond just ensuring compliance.

    The Moral Imperative Of Pay Equity And Transparency

    In a job market characterized by fierce competition for talent, candidates hold a significant amount of power. They are not just seeking employment; they are seeking the right fit for their skills, experience, and financial expectations. When organizations are transparent about pay ranges, they empower candidates with essential information to make informed decisions.

    From a recruitment perspective, it makes sense to be transparent about pay ranges. One of the primary benefits of pay transparency during the recruitment process is the efficiency it brings. Without clear pay information, candidates may invest time and effort in pursuing job opportunities only to discover later in the process that the compensation offered falls short of their expectations. This can result in wasted resources for both the candidate and the hiring organization.

    Candidates who have access to pay ranges upfront can quickly assess whether the salary aligns with their financial goals and expectations. As a result, candidates who are genuinely interested in the position and its compensation are more likely to apply, streamlining the recruitment process.

    Furthermore, technology enables organizations to maintain internal and external pay equity effortlessly. Technology streamlines what was once a time-consuming and manual process. However, it’s not just about the numbers; it’s about the actionable insights derived from them.

    Choosing The Right Vendor

    Selecting the right technology vendor is a critical decision. It’s essential to consider a vendor’s platform robustness and expertise in the pay equity domain. A reputable vendor offers tools for evaluating pay and opportunity gaps and provides guidance on changing legislation and best practices.

    It’s critical for business owners to have a clear understanding of the problem they want the platform to solve and what kind of HR and business knowledge they’re seeking through analytics. Involving various groups within the organization, such as legal, HR, and business leaders, can help define the vision for pay equity.

    Unlocking Pay Equity With A PEO

    Partnering with a professional employer organization (PEO) can be a game-changer in navigating the complex terrain of pay transparency and equity. PEOs are well-versed in HR best practices, compliance requirements, and cutting-edge technology solutions. At GMS, a certified PEO, we provide support in implementing transparent pay practices, from crafting fair compensation structures to leveraging advanced HR technology for real-time data insights. By partnering with GMS, businesses can streamline their HR processes and ensure that they stay ahead in the quest for pay equity, ultimately fostering a culture of transparency and fairness that attracts top talent and propels their success in the competitive business landscape. Interested in learning more? Contact us today to learn more.

  • In a whirlwind of legislative action, Governor Kathy Hochul signed a series of groundbreaking bills that promise to reshape the state’s employment landscape and protect its citizens’ rights. From ending the practice of captive audience to categorizing wage theft as larceny and extending vital protections to interns based on gender identity and expression, these new laws are a testament to New York’s commitment to progressive change.

    Putting An End To Captive-Audience Meetings

    One of the most significant developments is the new law that ends captive audience. This law has far-reaching implications for workers’ rights and employer conduct in the state. In essence, this legislation prohibits employers from disciplining employees who refuse to attend meetings primarily designed to communicate the employer’s opinions on religious or political matters. This includes discussions about unionization, a hot-button issue in many workplaces. While the National Labor Relations Act (NLRA) once protected these meetings as employer speech, the newest New York law takes a decisive stance against the coercion of employees into attending these gatherings.

    Under the new law, it’s now unlawful for employers to refuse employment, discriminate against, or take adverse actions against individuals who decline to attend these meetings. It marks New York as the fourth state to take a stand against mandatory captive-audience meetings, with many states reevaluating the NLRA’s influence in this arena.

    Cracking Down On Wage Theft

    Another significant move by Governor Hochul and the New York Legislature is the amendment to the New York Penal Law to classify wage theft as larceny. This change was urgently needed to address the pervasive issue of employers failing to pay their workers minimum wage, overtime, or promised wage rates. The new law allows for the aggregation of these underpayments, making it easier to prosecute those who exploit their workforce.

    With this amendment in place, employers who engage in wage theft will now face criminal charges and penalties corresponding with the severity of their actions. This bold step sends a clear message that wage theft will not be tolerated in the Empire State.

    Extending Protections For Gender Identity And Expression

    New York has also taken strides to protect interns from discrimination based on gender identity or expression. Governor Hochul signed Senate Bill S7382, a bill extending the New York State Human Rights Law’s prohibitions on discrimination to cover interns. This law offers vital protections that mirror those already in place for employees.

    By including gender identity and expression as protected classes for interns, New York continues to be at the forefront of the fight for equal rights. It sends a powerful message that discrimination of any kind will not be tolerated within the state’s borders.

    Partner With A PEO

    With the prohibition of captive-audience meetings, the classification of wage theft as larceny, and the extension of protections for interns based on gender identity and expression, New York has shown its unwavering commitment to creating a fair and equitable environment. However, small businesses may find it challenging to navigate compliance and employee relations amidst these legislative changes in New York.

    This is where a professional employer organization (PEO) comes into the picture. PEOs like GMS specialize in HR management, offering expertise in navigating complex labor laws, wage compliance, and discrimination protections. By partnering with a PEO, small businesses can ensure they remain fully compliant with these new regulations while focusing on growing their business and supporting their employees. In an ever-evolving regulatory landscape, GMS provides the essential support needed to thrive in New York’s business environment. Contact us today to get started.

  • In a significant shift from recent years, the U.S. Equal Employment Opportunity Commission (EEOC) has announced updated deadlines for employers to submit their demographic data. The EEO-1 Component 1 data collection for 2022 is set to kick off on October 31st, 2023, with the deadline for employers to file their EEO-1 reports now extended to December 5th, 2023. This shift in the filing cycle is bound to impact businesses across the nation, prompting employers to adapt to the new timeline and understand the implications of these changes.

    Who Needs To File EEO-1 Reports?

    Private employers with at least 100 employees must file the EEO-1 form annually. This form essentially provides a snapshot of the racial, ethnic, and gender composition of their workforce broken down by specific job categories. In addition to private employers, federal government contractors and first-tier subcontractors with 50 or more employees and at least $50,000 in contracts must also submit EEO-1 reports. However, it’s important to note that state and local governments, as well as public school systems, are exempt from this requirement.

    Streamlining The Reporting Process

    One of the most notable aspects of this year’s changes is the shift in the filing cycle. In the past, employers were accustomed to deadlines in May or June. The new timeline aims to streamline the reporting structure, making it more accessible for employers to prepare and submit their EEO-1 reports. This change is a welcome development for many employers who have struggled with previous deadlines.

    One-Year Approval From The White House

    It’s essential to note that the White House Office of Management and Budget (OMB) extended this approval of the EEO-1 form for only one year, despite the EEOC’s request for a three-year approval. While this extension allows the EEOC to proceed with collecting EEO-1 reports this fall, it leaves the future of the EEO-1 reporting format uncertain.

    The primary change accompanying this newly approved EEO-1 form is eliminating Type 6 reports. While only a few employers used these reports, they allowed employers to provide summary data for facilities with fewer than 50 employees. The new EEO-1 report will require employers to provide demographic data for all facilities, regardless of size, creating a more comprehensive overview of workplace diversity.

    Possible Changes To Race Categories

    An aspect that remains unchanged for the 2022 data collection is the race categories on the EEO-1 form, which include white, black or African American, Native Hawaiian, or other Pacific Islander, Asian, American Indian or Alaska Native, and two or more races. On the form, Hispanic or Latino is categorized as an ethnicity, not a race. However, recent comments in court documents during the Supreme Court’s affirmative action case have suggested that these race categories might be overly broad and could undergo revisions in the future.

    Partner With GMS

    As the deadline for EEO-1 submission looms and businesses prepare to meet their reporting obligations, the role of a professional employer organization (PEO) emerges as a powerful partner. PEOs like Group Management Services (GMS) are not just about compliance; they are the bridge to a future where diversity, equity, and inclusion are seamlessly integrated into the workplace fabric. By partnering with GMS, businesses can access expert guidance, streamlined reporting processes, and comprehensive support. Together, we can confidently navigate the complex landscape of EEO-1 reporting, ultimately fostering an environment where employees’ potential is realized, and their contributions are valued. In this partnership, businesses meet regulatory requirements and lay the foundation for a more equitable and prosperous future. Contact us today to learn more.

  • The employment landscape is constantly evolving in an era of digitalization and remote work. One significant change that has emerged recently is the option for qualified E-Verify users in good standing to verify Form I-9 remotely. While this may seem convenient for employers and employees, the road to compliance in this new territory is unclear. Legal experts urge caution and thoughtful consideration as businesses navigate the uncharted waters of remote I-9 verification.

    The Basics Of Remote I-9 Verification

    Effective August 1st, 2023, remote verification of identification and work authorization documents became an alternative option for qualified E-Verify users in good standing. To maintain this good standing, employers must meet the following criteria:

    1. Enroll in E-Verify for all hiring sites using the remote alternative procedure
    2. Remain in compliance with all E-Verify program requirements, including verifying the employment eligibility of newly hired employees
    3. Continue to participate in E-Verify in good standing each time remote verification is used

    In addition, new E-Verify employers and case managers must complete an E-Verify tutorial, including fraud awareness and anti-discrimination training.

    Striking The Right Balance – Document Retention

    One of the most crucial aspects of remote I-9 verification is document retention. Employers must keep clear and legible documentation of the process when using remote verification. During a live video interaction, the employer watches as the employee completes Section 1 of Form I-9 and uploads it.

    There is no specific platform requirement for the live video chat, leaving employers with flexibility. However, experts recommend avoiding overdocumentation. Over-documenting could be misinterpreted as a sign of discrimination based on an employee’s citizenship or national origin, potentially leading to lengthy investigations by the U.S. Department of Justice/Immigrant and Employee Rights Section.

    Employees have the freedom to present any document or combination of documents from the U.S. Department of Homeland Security’s (DHS’s) list of acceptable documents, and they are not obligated to provide specific items such as a Social Security card or passport. Employees can also request the traditional physical inspection process instead of remote verification.

    Recording The Video Chat: A Matter Of Privacy

    Employers must be mindful of state privacy laws and consent requirements if they choose to record the live video chat. Privacy rules vary from state to state; some even demand audio disclosure. Prior consent from employer representatives is advisable, and any recording process should be based on nondiscriminatory reasons.

    However, it’s important to note that recording the video chat is not a regulatory requirement but rather an internal compliance decision. The DHS has not indicated that employers must maintain a recording of the document review in either video or screenshot format.

    Recording interactions may also raise data privacy and security concerns, potentially increasing HR departments’ burden. Employers should carefully consider additional tracking and documentation procedures, keeping in mind that the DHS does not mandate these and should be discussed with legal counsel.

    The Assistance Of A PEO

    In the complex landscape of remote I-9 verification, employers can find valuable support and expertise through a professional employer organization (PEO) like GMS. PEOs manage various HR functions, including compliance with immigration and employment eligibility regulations. At GMS, our HR experts help streamline the remote verification process, ensuring employers meet all legal requirements while alleviating the burden of navigating this intricate terrain alone. As we adapt to the ever-changing world of work, the partnership with GMS can prove invaluable in maintaining compliance, protecting privacy, and ultimately facilitating a seamless transition into this new era of remote I-9 verification. Contact our HR experts today!

  • In a significant stride towards a fairer and more just work environment, the Fifth U.S. Circuit Court of Appeals recently handed down a ruling that promises to reshape the landscape of discrimination lawsuits. With this ruling, employees now have a stronger basis to challenge discriminatory actions related to scheduling and other employment-related choices.

    Expanding The Boundaries Of Anti-Discrimination Laws

    On August 18th, 2023, the court confirmed that federal anti-discrimination laws can extend their protection to encompass decisions beyond what was previously deemed “ultimate employment actions.” Traditionally, to build a case of discrimination, employees had to demonstrate they had suffered due to a significant employment decision, such as termination, suspension, or demotion. However, this new ruling breathes life into a broader spectrum of scenarios.

    Under the umbrella of Title VII of the Civil Rights Act of 1964, employers are legally prohibited from discriminating against individuals based on race, color, religion, sex, or national origin regarding compensation, conditions, privileges, and terms of employment. Prior to this ruling, legal action necessitated a link to an ultimate employment decision. Now, the court’s verdict enables claims based on any decision that influences employment terms, conditions, or privileges.

    A Case That Ignited Change

    The origin of this case lies in Hamilton v. Dallas County. The lawsuit was brought forth by nine female detention officers from a Texas jail, highlighting gender discrimination. The heart of the matter was the preferential scheduling of male officers with full weekends off, while female officers were obligated to work at least one weekend day. The county’s defense was rooted in the assertion that the scheduling policy didn’t directly impact the female officers’ core job responsibilities, compensation, or benefits. The female officers, however, argued that the scheduling policy’s adverse effects constituted an adverse employment action. The decision by the Fifth Circuit Court of Appeals reverberated with the sentiment of equality. This case serves as a poignant reminder to employers that decisions, even those that don’t culminate in a significant employment outcome, should be untainted by any form of discrimination.

    Balancing The Scale Of Justice

    While this ruling opens the door to justice, it also sets a new standard for employees wishing to bring forward discrimination claims in the scheduling context. Demonstrating that such discrimination had a disparate impact on a protected group is just the beginning. Employees must also establish tangible harm linked to the decision, such as financial loss due to missed overtime pay, bonuses, or premium pay periods.

    However, it’s important to note that the court has drawn a line. The ruling does not hold employers liable for “de minimis workplace trifles,” as highlighted by attorney Tiffany Cox Stacy. This discernment prevents the floodgates from opening to minor claims while still prioritizing the pursuit of genuine equality.

    Navigating The Evolving Landscape

    The implications of this ruling are profound and demand proactive attention from both employers and HR professionals. The increased potential for litigation over what constitutes an adverse employment action could lead to a surge in cases until the U.S. Supreme Court weighs in. Employers must be prepared for an evolving legal landscape and a heightened need for well-documented decision-making processes.

    An attorney with Morrison Cohen predicts that this ruling might give rise to a new wave of complaints post-pandemic as employees strive to protect their positions and counteract perceived retaliation. The challenge for employers is to navigate an environment where almost any business decision could be interpreted as adverse.

    Consequently, HR departments are advised to adopt a discerning lens towards employment actions that fall short of ultimate decisions. This could translate into more active involvement in matters such as progressive discipline, which might have a bearing on employees’ eligibility for promotions, transfers, raises, or changes in schedules. Legal experts recommend carefully scrutinizing existing scheduling policies and forthcoming changes to ensure alignment with business needs and legal requirements.

    While the road ahead might be intricate, employers can navigate it by focusing on legitimate business justifications for their decisions. Documentation will be instrumental in proving that employment choices are rooted in nondiscriminatory principles.

    The Assistance Of A PEO

    As the courts expand the boundaries of what constitutes an adverse employment action, the need for vigilant and comprehensive workforce management becomes paramount for business owners. This shifting legal landscape highlights the crucial role of a professional employer organization (PEO) in guiding businesses through these complexities. A PEO’s expertise in navigating nuanced employment decisions, coupled with their commitment to fostering equality and compliance, offers a steadfast anchor in times of change. By partnering with a PEO like Group Management Services (GMS), business owners can confidently navigate the evolving terrain, ensuring their workplace remains fair, where employees’ rights are safeguarded, and the path to success is paved with integrity. In an era of transformation, GMS empowers business owners to embrace these legal developments and champion a thriving, inclusive, and legally sound workplace. Contact us today to learn more.

  • In the age of digitization, data collection and analysis have emerged as indispensable elements for organizational success. People analytics is a powerful tool that empowers you to steer your decision-making with data, anticipate workforce requirements, gauge the efficiency of existing HR strategies, policies, and much more.

    Despite people analytics’ advantages, many organizations have yet to implement it into their workflow. This hesitance largely stems from a scarcity of relevant data and a potential lack of expertise in effectively interpreting the data they possess.

    While data collection, storage, and analysis tasks might appear daunting, with careful planning and a clear sense of purpose, you can profoundly reshape your approach to business planning and provide transformative opportunities for strategic advancement.

    What Is People Analytics?

    People analytics, also known as HR analytics or workforce analytics, uses data-driven insights to inform and optimize various aspects of human resources (HR) and talent management within an organization. It involves collecting, analyzing, and interpreting data related to your employees and their activities to make informed decisions that enhance workforce performance, engagement, and overall organizational success.

    People analytics aims to help business owners and leaders better understand the patterns and trends within their workforce, leading to more effective strategic planning. By analyzing data related to employee demographics, skills, performance, engagement, turnover, and other relevant factors, organizations can gain insights that can help them address challenges, allocate resources efficiently, and identify opportunities for improvement.

    How People Analytics Benefit Your Business

    As a business owner and leader, you’re constantly making decisions that impact your team and the entire organization. While your instincts undoubtedly lead to crucial judgments, utilizing data can expedite your decision-making process and potentially reveal areas for growth. People analytics can:

    1. Minimize hiring mistakes: A poor recruitment decision can lead to costs equivalent to almost 33% of the employee’s initial salary. People analytics can optimize your hiring process by pinpointing top-notch talent that aligns seamlessly with your company and the job role. By dissecting your historical hiring data, you can gain deeper insights into the combination of technical and interpersonal skills needed for a successful hire.
    2. Enhance performance management: By detecting patterns in employee performance, you can forecast potential issues and create tailored growth strategies for employees facing challenges. People analytics equip you with comprehension factors that lead to exceptional performance, so you know which resources are needed for your team to flourish.
    3. Boost employee engagement and retention: People analytics offers a window into employee contentment, gauging levels of employment, and spotting factors that lead to unmotivated staff members. This insight can be invaluable in recognizing areas that require attention, enabling you to take proactive measures to cultivate a motivated workforce.
    4. Learning and development: Utilizing data empowers you to pinpoint skill gaps within your workforce more accurately. Additionally, it allows for a concrete evaluation of the effectiveness of your current learning and development programs. This, in turn, enables you to make informed adjustments and cultivate a more skilled and adept team.
    5. Diversity equity and inclusion (DEI): Data can help you assess where your company stands regarding diversity, equity, and inclusion. It can help you find pay disparities, understand your current demographics, and identify improvement areas.
    6. Workforce planning: Analyzing your organization’s trends and patterns regarding employee turnover can help you predict your future talent needs. Data can help you get a head start on hiring so your business is never caught off guard or short-staffed.

    How To Effectively Harness People Analytics

    Harnessing people analytics requires more than just an eagerness to embrace data; it demands a systematic and strategic approach. As your organization starts its people analytics journey, you’ll need to consider several tasks to lay the groundwork for effective implementation and utilization of data-driven insights:
    Establish a data-driven culture
    The foundation of successful people analytics lies in cultivating a data-driven culture within the organization. This entails fostering an environment where data is valued and seen as essential for making informed choices. You and other leaders on your team must encourage employees to embrace data-driven decision-making and emphasize its role in achieving company goals.

    Define data collection goals

    While data is crucial, not all data is created equal. It’s essential to define clear data collection objectives, which involve identifying the specific areas of the organization where insights are needed the most. Whether it’s employee engagement, performance, turnover, or recruitment effectiveness, having a clear focus ensures that your data collection efforts are purposeful and yield actionable insights.

    Build a data collection infrastructure

    Having a data-gathering plan in place is crucial, which involves setting up the necessary systems and tools to collect relevant information. Implementing surveys, feedback mechanisms, performance-tracking software, and other data sources that align with your defined objectives are ways to build a strong data collection infrastructure. The data should be accurate, consistent, and regularly collected to track changes and trends over time.

    Data storage and management

    Additionally, you must establish robust data storage and management systems to ensure data security, compliance, and accessibility. Collected data must be in a centralized and secure repository, and proper protocols should be in place to manage and protect sensitive information.

    Interpretation and analysis

    Data by itself is meaningless if not properly interpreted. Once you have enough relevant data, the next step is to analyze and interpret it. This involves identifying patterns, trends, and correlations within the data to provide insights into the organization’s challenges and opportunities. Advanced analytics tools, machine learning algorithms, and data visualization techniques can help uncover hidden insights.

    Storytelling with data

    The next step is transforming data analysis into a coherent narrative that resonates with stakeholders. Translating data into a compelling story helps leaders understand the implications and make informed decisions based on the insights provided by the data.

    Data-driven decision-making

    The ultimate goal of people analytics is to influence business decisions with data. The insights obtained should guide HR strategies, talent management, workforce planning, and overall business strategies. From employee engagement initiatives to leadership development programs, every aspect of the organization can benefit from informed decision-making rooted in data.

    Iterative approach

    People analytics is not a one-time endeavor; it’s an ongoing process. Organizations should continuously collect, analyze, and refine their data collection strategies. Regularly revisiting data collection goals, adjusting metrics, and updating analysis methodologies ensures your insights remain relevant and actionable.

    People analytics demands substantial effort to truly make a meaningful impact on your business. It’s not a venture you can initiate and leave to operate independently. It’s a strategic initiative that should include key members of your staff and undergo continuous enhancement. Despite the initial investment, the advantages of leveraging people analytics outweigh the time spent on setup.

    How GMS Can Help

    Implementing proper data collection can be an overwhelming task. With your many pressing responsibilities, it can be an added burden you may not have time for. Partnering with a professional employer organization (PEO) like GMS can relieve some of this burden.

    GMS Connect, our human resources information system (HRIS), is a software that collects and reports all employee data in a centralized hub. Our system encompasses payroll, benefits, HR, recruiting, performance management, and more – covering the entire HR spectrum from hire to retire in one platform.

    The process of collecting and managing data doesn’t have to be challenging. Our experts are ready to relieve your administrative workload so you can focus on the aspects of your business you enjoy most. Contact us today, and let us simplify your data collection and analysis process.

  • It’s no secret that attracting and retaining top talent is challenging for businesses of all sizes and industries. However, many companies understand the value of having exceptional employees and prioritize it during their recruitment efforts.

    In the ever-tightening labor market, business owners have to shift their hiring strategies away from traditional efforts to remain competitive. Traditional hiring processes often lean on degree requirements and limit the number of eligible applicants. While you may attract talent that has technically met your company standards, they may still lack the relevant experience to be successful in the role. Only 53.7% of the US workforce has some college background, meaning traditional job requirements weed out nearly half the workforce from the start.

    Many companies have adopted skills-based hiring strategies to combat this issue and cast a broader net of workers. Factors contributing to this shift include:

    1. Structural change: In the last decade, the perpetual demand for a skilled workforce has outpaced the availability of talent. In response, employers have had to reevaluate the significance of traditional degree requirements. The focus has pivoted towards identifying individuals with the specific skill sets needed to excel in roles, irrespective of any degrees they may or may not hold.
    2. Cyclical reset: The unprecedented upheaval caused by the COVID-19 pandemic accelerated the embrace of skills-based hiring practices. The abrupt urgency to secure adept professionals prompted many companies to temporarily set aside stringent degree requirements and acknowledge that practical expertise often trumps theoretical education, particularly in times of rapid change.

    What Is Skills-Based Hiring?

    Skills-based hiring removes previously standard hiring benchmarks, such as college majors and degrees, from the screening process to focus on a candidate’s specific skills and competencies. In the past, the hiring process revolved around education qualifications, specific credentials, and prior experience to evaluate candidates. The concept of skills-based hiring has gained significant traction, particularly for entry-level and mid-career positions.

    So, what sets skills-based hiring apart? To put it simply, it embraces a fresh perspective on career progression. Skills-based hiring shifts the focus from more generalized and often arbitrary markers to a more nuanced candidate evaluation.

    It recognizes that a candidate’s potential exceeds traditional qualification confines and values the specific capabilities and proficiencies they can bring to the table. This hiring method enables you, as an employer, to make more informed hiring decisions based on your company’s particular needs. As a result, this approach widens the pool of capable prospects and opens opportunities for individuals who are traditionally overlooked due to their unconventional career paths.

    Advantages Of Skills-Based Hiring

    Recruiting new talent comes with a hefty price tag. In addition to the time and money you invest in the hiring process, when your team is short-staffed, the workload on existing employees increases, creating significant stress that can impact productivity. Though it’s tempting to rush through the hiring process, it’s important to note that however costly the process is, a bad hire will cost you significantly more in the long term. The average cost of a bad hire is nearly 30% of the employee’s salary. Additionally, a bad hire can be detrimental to your company’s culture, staff morale, and productivity. Take the time to find the right candidate for your company’s needs.

    Skills-based hiring allows you to attract more quality candidates and significantly reduce mis-hire rates. Companies that have adopted skills-based hiring report that their mis-hire rates decreased by nearly 25%. In addition to the improved quality of your candidates and reduced number of mis-hires, a skills-based approach can:

    • Reduce hiring costs: Opting for skills-focused hiring can expedite the recruitment timeline. This decreases the overall hiring timeline and translates to substantial cost savings for your organization. Moreover, adopting this approach draws in candidates with the necessary expertise to be successful contributors. They’ll require little-to-no training and a significantly shorter onboarding process, saving you time and money.
    • Increase employee performance and productivity: Companies prioritizing skills-based recruitment are better positioned to discover employees who consistently aim for excellence across all their responsibilities. A skills-based workforce tends to surpass performance benchmarks by proactively seeking avenues for enhancement.
    • Diversify your staff: College is becoming increasingly more expensive. In the last ten years alone, the price has increased by nearly 25%. Additionally, people from historically marginalized groups are less likely to have college degrees. A skills-based approach lowers the barrier of entry while still attracting qualified candidates.
    • Assist with retention: Workers in positions that match their skills and credentials tend to find greater satisfaction in their roles. Skills-based hires stay at companies more than 34% longer than employees with traditional degrees and career paths.

    Writing A Skills-Based Job Description

    Steering clear of conventional job descriptions and prerequisites might appear daunting at first. However, there are effective ways to draw competent and high-caliber candidates without relying on these customary filtering methods. Embracing a skills-based approach doesn’t mean discarding requirements altogether, rather, a shift in perspective. Through a skills-based job description, you can emphasize both hard and soft skills, industry or position-specific expertise, and much more.

    Writing a skills-based job description should:

    1. Prioritize specific needs: Begin by clearly defining what the position demands. Provide an outline of the expectations and daily responsibilities the new hire will handle. This involves pinpointing hard skills (such as technical expertise or programming skills) and soft skills (such as problem-solving and communication). By concentrating on your desired outcomes, you can craft a job description that spotlights the essential skills and proficiencies, going beyond a four-year degree, which may or may not be directly related to the role.
    2. Relax your language: Instead of fixating on “requirements,” lean towards “responsibilities.” In the United States, positions that emphasize responsibilities instead of strict requirements witness a 14% increase in applicants.
    3. Keep it short and to the point: Time is of the essence; candidates spend a mere 14 seconds scanning a job post before deciding whether or not they will apply. Optimize this window by arranging the most crucial and captivating details first. Keep your message brief, between 300-700 words, and utilize bullet points wherever possible.
    4. Avoid clichés: Unless your business utilizes quirky phrases regularly, steer clear of using worn-out terms such as “rockstar,” “shining star,” or “ninja.” Seasoned experts seek clarity about your company’s identity and the role’s expectations, and the presence of clichés can swiftly disengage potential candidates.
    5. Be as straightforward as possible: Though being concise is crucial, make it a priority to embrace clarity. Be as specific and detailed as possible. Ambiguity or omitting critical information about your company or the position is the best way to attract a bad hire.
    6. Specify the location: As the job market evolves to encompass remote, hybrid, and in-person roles, it’s imperative to outline your organization’s preferences within the job description. This will quickly weed out candidates who don’t align with the position’s needs.

    By embracing these strategies, you can attract a wider talent pool and engage potential candidates more effectively, ensuring your workforce remains successful.

    Let Us Help

    Recruiting, training, and retaining employees has never been more challenging for small and mid-sized businesses. Creating a job ad, finding the right candidate, and providing opportunities for employee development are significant expenses.

    Partnering with a professional employer organization (PEO) like GMS can take the administrative burden out of recruiting and hiring so you can focus on other aspects of your business. With our employee training and recruiting services, we can streamline the hiring process. Our applicant tracking system tracks every part of the hiring process so you know what platforms candidates are coming from and how long the process takes for your organization. Contact us today, and let us help you find your next hire.

  • In a progressive move towards promoting fair wages and transparency in the workplace, Illinois has set a significant precedent by passing pay transparency requirements. On August 11th, 2023, Governor J.B. Pritzker signed a bill that will reshape how employers communicate compensation details to potential hires. This transformative legislation, House Bill 3129, aims to bridge the information gap between employers and job seekers, ensuring that pay scales and benefits are clearly outlined in job postings, thus fostering a more equitable job market.

    The Path To Pay Transparency: A New Era Unveiled

    Starting January 1st, 2025, employers in Illinois with at least 15 employees will be obligated to disclose pay scales and benefits for positions within their job postings. This move echoes a broader societal shift towards greater transparency, emphasizing openness and fairness throughout employment.

    House Bill 3129 introduces a compelling requirement for employers to furnish the anticipated pay scale and benefits in their job postings. This provides job seekers with a comprehensive understanding of the potential compensation package, allowing them to make informed decisions about their career prospects. This fosters trust and honesty between employers and applicants and lays the groundwork for a more equitable job market where candidates have the knowledge they need to negotiate fairly.

    Inclusivity And Impact: Who And What Does It Apply To?

    The law’s reach extends to a broad spectrum of job positions. If a job is to be partially performed in Illinois or if the employee is expected to report to an Illinois-based supervisor, office, or work site, then the law’s provisions apply. This ensures that the information asymmetry between employers and employees is addressed consistently and uniformly.

    However, the legislation’s impact doesn’t just stop at pay scales. The definition of “benefits and other compensation” under House Bill 3129 includes various incentives, such as bonuses and stock options, reflecting the comprehensive nature of the law. Employers are tasked with providing a holistic view of the compensation package, fostering greater clarity for potential hires.

    Navigating Compliance And Implementation

    To meet the requirements of the law, employers can include a hyperlink within job postings, redirecting candidates to a publicly viewable webpage containing the pay scale and benefits information. This innovative approach marries technology with transparency, streamlining the communication of crucial details while maintaining the user-friendliness of the application process.

    For those employers utilizing third-party platforms for job postings, the responsibility of including the necessary information lies with both parties. Employers must provide the pay scale and benefits to the third party, which becomes accountable for its inclusion. This collaborative effort ensures that vital details are communicated accurately.

    Tori Moldovan, PHR, GMS’ Client Services Manager, expressed, “Pay transparency laws make you think differently when looking at your employee base. When you have to consider items such as the pay scale and benefits for the position, it forces you to look at your organization as a whole. These will be posted, so current employees will be able to see what you’re offering as well. If they aren’t at that mark with current employees, it could lead to other issues for employee retention and wage inequality that may be brought to light.

    From a compliance standpoint, employers that fail to adhere to pay transparency laws in Illinois can face up to $10,000 in penalties for repeat violators. It’s important to ensure you are following the guidelines set forth by the state.”

    Empowering Employees And The Role Of The Illinois Department Of Labor

    To strengthen employee empowerment, House Bill 3129 also mandates employers to notify current employees of all promotional opportunities arising within 14 days of external postings. This promotes internal growth and helps in fostering a motivated and loyal workforce.

    The Illinois Department of Labor (DOL) is a guardian of compliance, empowered to initiate investigations into potential violations. Whether triggered by individual complaints or the department’s discretion, this measure underscores the state’s commitment to upholding pay transparency and ensuring its effective implementation.

    The Road Ahead: A More Fair And Transparent Job Market

    Illinois’ stride towards pay transparency is a significant leap forward in reshaping the job market dynamics. By embracing open communication of pay scales and benefits, the state sets a powerful example for other jurisdictions to follow. With the law’s implementation set for January 1st, 2025, the coming years promise to be transformative, creating a job market characterized by equity, trust, and empowerment for all.

    As Illinois paves the way, it’s not just pay scales and benefits being illuminated; it’s a brighter future for employment, one built on the principles of transparency and fairness. The journey toward pay equality has just taken a giant stride, and the destination looks promising.

    How A PEO Can Be Your Partner In Pay Transparency

    Embracing pay transparency is a legal obligation and a strategic move towards a fairer and more attractive workplace. As Illinois businesses gear up to navigate the new era of pay disclosure, a professional employer organization (PEO) like GMS can be your guiding light.

    PEOs specialize in managing HR functions, ensuring compliance, and simplifying complex tasks such as pay scale communication. We help you seamlessly integrate the required pay transparency measures into your job postings, taking the weight off your shoulders and allowing you to focus on what you do best – running your business. By partnering with GMS, you ensure compliance and foster a culture of transparency and employee trust. As the Illinois pay transparency law approaches, GMS can be your trusted partner, providing you stride confidently into a future where fairness and openness define your workplace. Contact us today to learn more.

  • The COVID-19 pandemic dramatically reshaped how we work, ushering in a remote work era that allowed employees across various sectors to carry out their roles from the comfort of their homes. However, a significant shift is underway as the pandemic gradually loosens its grip and we navigate the road to recovery. President Joe Biden is leading the charge to bring federal employees back to their offices, marking a pivotal moment in our work culture.

    A Presidential Call To Action

    President Biden’s recent call for federal government agencies to increase in-person work this fall represents a turning point in our approach to work post-pandemic. This directive aligns with President Biden’s commitment to reinstate in-person positions for most federal workers, a promise he reiterated in his State of the Union address in March 2022.

    Addressing Workplace Capacity And Culture

    The push for in-person work is not just a symbolic gesture; it stems from a practical need to optimize workspace capacity. A Government Accountability Office report revealed that many federal agencies utilized only a fraction of their headquarters’ capacities, with 17 out of 24 agencies using around 25% or less. President Biden’s call to action seeks to maximize the potential of these workspaces, enabling better collaboration, communication, and efficiency.

    In addition, the President’s directive emphasizes the significance of in-person work for fostering a strong workplace culture. As remote work provides flexibility, in-person interactions are key to nurturing relationships, boosting team morale, and cultivating a sense of belonging.

    The Corporate Shift: A Tale Of Success

    President Biden’s call for a return to the office mirrors a broader trend taking place across the corporate landscape. Many private sector companies have been phasing out remote work and advocating for employees to rejoin the office environment, citing the need for collaboration and preserving workplace culture. A survey found that employees who returned to the office reported higher job satisfaction, increased effectiveness, and heightened productivity. This positive trend underscores the potential benefits that in-person work can bring to organizations and their employees.

    Navigating Challenges And Considerations

    While the push for in-person work carries numerous advantages, it does not come without its challenges. Some federal employee unions have resisted the return, seeking to uphold remote work arrangements. Balancing employees’ preferences, the interests of unions, and the administration’s goals will require careful negotiation and strategic planning.

    Positioning For Success – Partner With A PEO

    In an era of unprecedented challenges and transformative change, the call for in-person work represents an opportunity for business owners to reimagine their workplaces and foster a sense of unity, collaboration, and innovation. By staying attuned to President Biden’s directive and the broader shift toward in-person interactions, business leaders can strategically adapt their operations to create a vibrant and thriving workplace culture.

    Embracing flexible approaches, such as hybrid models that combine the best remote and in-person work, can help balance employee preferences and the benefits of face-to-face interactions. As you chart your course forward, consider leveraging technology to support seamless communication, emphasizing the value of team gatherings, and prioritizing employees’ well-being in this evolving landscape.

    Have you considered partnering with a professional employer organization (PEO)? To navigate this transition seamlessly and maximize its benefits, businesses can turn to the expertise and support of GMS, a certified PEO (CPEO). We offer comprehensive solutions tailored to the evolving needs of your workforce, helping you stay adaptable, compliant, and focused on your core business goals.

    The following are how a PEO can assist in this transition process:

    • Compliance guidance: As workplace regulations evolve, PEOs stay up-to-date with the latest laws, ensuring your business remains compliant during the in-person work transition.
    • Employee benefits management: PEOs can help optimize your employee benefits package to meet the changing needs of your workforce, enhancing job satisfaction and retention.
    • Flexible HR solutions: PEOs offer flexible human resources solutions that can be tailored to your unique needs, whether it’s creating hybrid work models, adapting policies, or fostering a positive workplace culture.

    Contact us today to learn more.