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Get help with GMS Connect

The new GMS Connect HR Cloud is coming!

As part of a major investment in our customer’s success, GMS is rolling out a new, modern, easy to use platform. This next generation of HR technology gives you:

  • An updated, easier to navigate platform
  • A streamlined employee portal optimized for mobile – any device, anytime
  • Powerful new reports, enabling you to run payroll and access the information you need in seconds
  • An integrated time clock and timekeeping system eliminating double entry of time

All GMS Clients will be migrated to GMS Connect between April and July of 2018. We will be reaching out to every client over the next 3 months to schedule your migration date and will give you approximately 30-days’ notice. Additional information will be disseminated via email and through your Payroll and HR Account Manager.

Once all GMS customers are migrated to GMS Connect this year, we will be adding new and exciting functionality which includes fully electronic onboarding and online benefits enrollment.

Click here to learn more about GMS Connect.

Click here to download the GMS Connect Client User Guide.

GMS Connect Frequently Asked Questions

No, GMS Connect is an investment that GMS is making on behalf of our customers to provide a next gen, world class, modern, and highly secure HR solution.

To migrate all our valued customers in a reasonable timeline we would like your help in being flexible with regard to your organizations migration date. If you unable to migrate on your assigned date please contact your Payroll Processor or the GSM Connect Project Team @ gmsconnect@groupmgmt.com for assistance in rescheduling your migration date.

There is a mobile application for GMS Connect Time and Labor (previously called Time Clock Plus or TCP) but there is not a native application for GMS Connect. GMS Connect is built on responsive web pages which will reconfigure on the fly to work with various mobile and PC platforms so a native mobile application is not needed.

Yes, for a nominal additional fee you can take advantage of an integrated time keeping system that includes support for advance PTO and time off accrual policies.

While this is a big change, and will be a huge improvement to the user interface, the underlying software and database will remain unchanged so you get rest assured that no data will be lost. Additionally, GMS has worked with our software provide to ensure that through more than a year of testing the application is robust and secure.

Yes – all information that is currently in the system will be available in GMS Connect going forward. There is no action on your part.

Yes! The integrated Time and Labor functionality in GMS Connect is based on TCP so the move to GMS Connect will be seamless. Your employees will no longer have a separate login for TCP, it will be available directly from GMS Connect Employee Self Service page.

There are several options:
  1. Call your Payroll Specialist or your HR Account Manager
  2. Email gmsconnect@groupmgmt.com
  3. Use the Chat function on groupmgmt.com

Still have questions?

  • Call the GMS Connect Help Line at (330) 659-0512 or (888) 918-5352, option 7
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