Payroll FAQs
One of the services GMS offers businesses is payroll management, including online payroll and payroll tax management. This page focuses on common questions about payroll services, including reporting, handling W-2s, payroll software, and more.
Will I lose control of my employees by running payroll through GMS?
No. You retain full control and direction over your employees.
What kinds of reports do you offer?
We offer 500+ payroll reports. Your payroll team will work with you to find the best reports to suit your needs. We also offer custom reporting should the standard reporting options not work for you.
Who should I contact if I have a question about my payroll?
When you join GMS, you will be assigned a dedicated payroll team following your first two payrolls processed with our implementation team. If you have any questions, you will know exactly who to contact.
Can I choose what my employees have access to and see when they log into the payroll site?
Yes, we are able to customize visibility within GMS Connect to suit your needs.
Every time I’ve changed payroll providers, it has been a hassle. How is GMS different?
We understand that switching payroll providers can feel overwhelming. That’s why GMS takes a personalized approach to implementation, working closely with you to configure GMS Connect around the specific needs of your business.
Once you decide to partner with GMS, our implementation team will reach out to gather the information needed to set up your account in GMS Connect. From there, we’ll build your customized payroll solution and guide you through the platform so you feel confident moving forward.
Don’t just take our word for it. We can also provide reference letters from clients who have experienced a smooth transition to GMS firsthand.
My accountant handles all of my taxes, W-2s, and quarterlies. Will GMS take care of those or do I still need my accountant?
We recommend continuing to work with your accountant. GMS will handle your payroll tax reporting and filings, including federal Forms 940 and 941, as well as applicable state, county, and multiple local payroll taxes. We also prepare W-2s for your employees.
Because GMS operates as a PEO, GMS will be listed as the employer on employee W-2s. While we take care of these payroll-related responsibilities, we do not replace your accountant. Most of our clients continue working with their accountants for other financial needs, such as earnings-related matters and business forecasting.
How are W-2s handled? What if we joined GMS mid-year?
GMS posts W-2s to each employee’s personal login for retrieval in January each year. If you join GMS mid-year, it’s important you discuss with your previous provider that you need them to prepare and file the W-2s for that period.
Whose name will be on the pay stubs?
Your company name will be on each pay stub.
When do I have to submit and approve my payroll?
Three business days prior to the pay date.
I frequently travel; will this cause any issues in reporting payroll?
GMS Connect is a web-based software, so you can access it from anywhere with an internet connection. You can even access your GMS Connect account from your phone.
Can I fax or call in my payroll with GMS?
No. With our web-based payroll, you have control over the entry and review process to ensure everything is accurate the first time. This increases efficiency and minimizes the chance of mistakes.
How do we submit hours to you?
All payroll submissions are made through GMS Connect. You can enter your time sheet details manually or upload a file. We also offer an integrated timekeeping system if you’re looking for a tracking solution.
Does your payroll software offer the ability to do job costing?
Yes. We have many layers of flexibility to track costing items.
Do my employees have access to their information?
Yes. GMS utilizes electronic onboarding for new hires and benefits. Details about pay history, including pay stubs and W-2s, are available to each employee via the portal. We also offer an app where you can view details about benefit claims, medical cards, PTO, and more. Our integrated timekeeping system also offers an app for time clock punches and leave request processing.
What are managed payroll services?
Managed payroll services involve outsourcing payroll operations, including payroll processing, tax compliance, and other related tasks, to an external company. As a professional employer organization (PEO), GMS offers a range of managed payroll services, helping businesses streamline their payroll processes.
What is the difference between payroll management and payroll processing?
Payroll management encompasses all tasks related to payroll operations, optimizing the entire payroll function. Strategic planning, tax compliance, benefits administration, payroll processing, and all related payroll responsibilities are handled through payroll management.
Payroll processing is a more specific procedure that falls under payroll management, explicitly focusing on the accurate distribution of employee compensation. Tasks related to payroll processing include calculating and disbursing employee wages, tracking PTO, and withholding deductions.
Why do companies outsource their payroll services?
Outsourcing payroll management to an external company, such as GMS, conserves time, resources, and money, allowing businesses to focus more on their core operations and growth. Outsourcing payroll services offers expertise in payroll functions, which can increase efficiency, catch mistakes, and ensure compliance.
Learn More About Payroll Services
Check out these free resources from our Education Center to learn more about payroll administration and how outsourcing your payroll can benefit your business.