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  • Workplace safety oversights can be expensive mistakes for employers. When an injury occurs, and a claim is made, the Bureau of Workers’ Compensation (BWC) will come down hard on an offending business if they determine it’s at fault. Depending on the situation, employers may also find themselves dealing with a Violation of a Specific Safety Requirement (VSSR), another violation that can lead to additional penalties.

    As a business owner, you know the importance of the safety of your workers. By understanding the implications of a VSSR, you can ensure a safe workplace for your employees and prevent costly violation fees. The following information pertains specifically to Ohio’s BWC, and you should refer to your state’s regulations when handling a VSSR claim.

    What Exactly Is A VSSR? 

    A VSSR is the most serious violation that can be issued by the BWC. It’s issued when an employer has been cited for disobeying one or more specific safety requirements defined by the Ohio Administrative Code (OAC) that led to a workplace accident. The list of safety requirements is outlined in the OAC and helps determine the validity of the claim. Neglected safety specifications could include the failure to:

    • Replace damaged or outdated equipment 
    • Update workplace fixtures
    • Provide the appropriate safety gear
    • Implement standard protective barriers such as rails or guarding 

    According to the BWC, “the Ohio Revised Code (ORC) states it is the responsibility of every employer in Ohio to provide a safe workplace and adhere to all safety rules.” If you fail to adhere to one of the listed safety requirements and an employee is seriously or fatally injured, you could be hit with a VSSR. The existence of this VSSR could mean that the injured employee would be eligible for additional compensation through their BWC claim.

    How Does The BWC Determine If A VSSR Occurred? 

    There are a few requirements that must be met before the BWC determines that an injury was the result of a VSSR. First, the claim must be filed within two years from when the occupational injury, disease, or death occurred.

    To file a claim, the injured worker or an injured worker’s dependent, when there has been a worker fatality, must submit Form IC-8/9 with the specific code sections that allegedly have been violated to the Industrial Commission of Ohio (IC). The employee must also have a workers’ compensation claim for the same injury. All involved parties will receive proper notification of the VSSR application.

    At this point, you, the employer, have 30 days to file your response. Additionally, the Safety Violations Investigation Unit (SVIU) begins acquiring information from both parties.

    In order to collect a compensatory award, the injured worker must prove the following:

    • That the safety requirement(s) was both specific and applicable to the employer
    • That the employer what not in compliance with the safety requirement(s) when the accident occurred
    • That the non-compliance with the requirement(s) directly contributed to the injury, disease, or death

    Once an impartial investigator is assigned to the case, they will begin to gather pertinent information, including OSHA records, equipment purchase dates, manufacturer, model, and serial numbers, witnesses, and accident descriptions. The investigation will also inspect the injury site, equipment, and conduct interviews. It’s recommended that both you and your legal counsel be present during the on-site visit.

    When all the facts have been gathered, the investigator will file a report with their findings in the BWC claim before the IC has a hearing on the matter. A pre-conference hearing occurs with the opportunity to settle the issue. Otherwise, a hearing will determine the merit of the claim.

    Defending A VSSR Claim

    The burden of proving employer liability falls on the injured worker, and they must prove the points previously listed. You can defend your business by simultaneously proving whether or not the safety provision cited in the VSSR is applicable to your business or industry. If facing a VSSR, you should prepare for the investigation by assembling critical documents such as maintenance and training records. Additionally, it’s recommended that you immediately contact legal counsel to defend or settle the issue at hand.

    Keep in mind that the ORC does not place all the responsibility of safety on the employer. Workers are also expected to properly use the safety equipment provided by the employer. For example, if you provided the appropriate protective equipment, such as work gloves, harnesses, or safety goggles, and your employee failed to use them, then due to their negligence, the BWC may not find you at fault for the injury.

    What Are The Penalties Associated With A VSSR?

    If the IC decides that an employer is at fault for a VSSR, it’s going to cost that company quite a bit. The IC will grant the injured worker an additional monetary award, which the BWC states can range anywhere “from 15 to 50 percent of the maximum allowable weekly compensation rate granted to the injured worker.” The percentage awarded goes directly to the injured employee or their dependents. Multiple VSSRs can also become a costly problem. If a company has been charged with two or more VSSRs within a 24-month period, the IC can impose an additional penalty of up to $50,000.

    Do VSSRs Affect Workers’ Compensation? 

    A VSSR claim is not a bar to receiving workers’ compensation benefits; it’s an additional award paid to the injured employee. Not only did an injury occur, but your specific violation of safety requirements led to their personal harm. However, even if the VSSR claim is denied, medical and income benefits are unaffected.

    What Can My Business Do About VSSRs? 

    The easiest and most important way to avoid VSSRs is to crack down on any potential violations and ensure you’re adhering to safety requirements to create a safer working environment for you and your employees.

    One of the best ways to prevent violations is by implementing a strong safety training program for all employees. They should have appropriate instructions for all equipment and procedures, including:

    • How to operate machines safely
    • How to use personal protective equipment (PPE)
    • What hazards exist in the workplace
    • How to recognize hazards and how they can be controlled or eliminated through engineering controls and administrative controls 

    In addition to training, you must provide the appropriate PPE for the tasks of your employees. Think – eyewear when operating machinery or driving vehicles; hard hats when working near exposed electrical wires; gloves when handling chemicals or sharp objects; earplugs if there’s loud noise from nearby machinery or vehicles outside your facility.

    Risk Management In The Workplace

    It’s important to remember that safety training isn’t reserved solely for onboarding new employees, it should be consistently reviewed with all employees to ensure safety compliance.

    Of course, this is easier said than done, especially if you’re not an expert on risk management and don’t have the time to become one. A professional employer organization (PEO) can provide your business with expert risk management services and strategies that can help you create a safer workplace and limit your risk for workers’ compensation claims.

    At GMS, we take a proactive approach to workplace safety by working closely with you to build a comprehensive risk management plan, including onsite consulting, job hazard analysis, training services, and OSHA inspection assistance. Contact us today to talk to one of our experts about how we can help you make your business a safer place.

  • As a business owner, it’s imperative to maintain a fair workplace environment for all employees. Unfortunately, incidents such as harassment or discrimination require an investigation in order to maintain a fair work environment. Conducting an HR investigation is necessary to ensure that all parties involved are treated fairly and that any necessary corrective action is taken. However, the investigation process can be complex and overwhelming. Whether you’re a seasoned HR professional or new to conducting these investigations, this blog will provide valuable insights to help you confidently navigate the process.

    What Is An HR Investigation?

    For those unfamiliar with an HR investigation, let’s begin with a basic understanding of it. When an employee makes a complaint within your organization, the HR department is responsible for beginning an HR investigation to discover further details about possible employee misconduct. An HR investigation is a method used to determine what happened and who, if anyone, is responsible. All businesses in the U.S. are obligated by law to investigate these complaints promptly and impartially.

    The following are situations in which HR can investigate in the workplace:

    • Harassment
    • Discrimination
    • Health and safety
    • Ethics
    • Retaliation

    It’s critical to get to the bottom of these complaints, as each one can become a lawsuit.

    The Importance Of An HR Investigation

    HR investigations are essential for employers to maintain a safe and healthy workplace. When incidents of harassment, discrimination, workplace misconduct, or policy violations occur, conducting an HR investigation can do the following:

    • Uncover all the facts
    • Identify any potential legal liabilities
    • Prevent similar incidents from happening in the future 

    An HR investigation ultimately helps protect employees from further harm and ensures that your business complies with legal requirements and ethical standards. In addition, conducting thorough and fair HR investigations can help build trust and confidence among employees while demonstrating the company’s commitment to a safe and equitable workplace.

    Joe Wenger, GMS’ Senior HR Generalist, expressed, “It’s an essential HR best practice to have an established process in place whenever an internal HR investigation is warranted. The first step is outlining this in your employee handbook, encouraging employees to come forward for any incidents, and reiterating a no-retaliation policy which should also be in place. Having a set process ahead of time that guides employees on what to do and then following through on that process for them will reinforce the idea that workplace safety and security are of up-most importance. This will, in turn, create a happier and more productive workforce.”

    Conducting An HR Investigation

    For various reasons, you must have an HR investigation process before an incident occurs. This process ensures that all employees know your company’s policies and procedures and know what to expect in the event of an incident. This helps prevent misunderstanding and confusion when an investigation is needed. When you have a process in place, it ultimately ensures that investigations are conducted fairly and consistently. By having clear guidelines and procedures, HR professionals can ensure that all parties involved are treated fairly. In addition, having an HR investigation process in place can help minimize the risk of legal liability. Following established procedures and documenting all aspects of the investigation allows HR professionals to protect the company from lawsuits or claims of discrimination or retaliation.

    Now that you understand the importance of having an HR investigation process in place, let’s discuss how to create your process:

    Review existing policies and procedures

    Begin by reviewing any existing policies and procedures related to HR investigations. Determine what’s working well and identify areas that need improvement.

    Identify who needs to be involved

    Determine who needs to be involved in the investigation process. This could include HR professionals, legal counsel, managers, and other relevant leaders within your organization.

    Define the scope of the investigation

    Clearly define the scope of the investigation, which can include the type of incident being investigated, the individuals involved, and any relevant timelines or deadlines.

    Establish investigation procedures

    Develop procedures for conducting the investigation, including how to collect and review evidence, conduct interviews with witnesses and other involved parties, and document the findings.

    Communicate with all parties that were involved

    It’s essential to communicate the investigation process and any expectations to all parties that were involved in the incident, including the complainant, the accused, and any witnesses.

    Follow up and take appropriate action

    Once the investigation is complete, follow up with all parties involved and take any necessary corrective action, including disciplinary action (if applicable).

    Review and improve the process

    The final step is to review your HR investigation process regularly to determine if you need to make any improvements based on feedback and changes in legal and ethical standards.

    Consider asking the following questions to ensure you obtain all the necessary information:

    • What exactly happened?
    • When did the incident occur?
    • Have you discussed the incident with anyone?
    • Has the behavior affected you and your job?
    • Where did the incident occur?
    • How did you react?
    • Was there anyone else who may have seen or heard the incident?
    • Do you have any other relevant information?
    • What action do you want the company to take?

    Creating an HR investigation process requires careful planning and consideration. Ensuring the process is fair, consistent, and compliant with legal and ethical standards is essential. Following these steps can create an effective and efficient HR investigation process that promotes a safe and healthy workplace for all employees.

    Now What?

    Conducting an HR investigation can be challenging and complex, but it’s essential for maintaining a safe and healthy workplace. By following the steps outlined throughout this blog, you can ensure that investigations are conducted fairly, consistently, and in compliance with legal and ethical standards. If you’re looking to streamline your HR operations and ensure you’re handling these investigations with expertise, consider working with a professional employer organization (PEO) such as Group Management Services (GMS). A PEO can provide various HR services, including handling investigations and providing guidance on legal and compliance issues. With our expertise and support, you can finally feel confident that your HR investigations are handled professionally and carefully, and that your employees are receiving the support they need to feel safe and valued in your business. Interested in learning more about how GMS can help you and your business thrive? Contact us today.

  • The California Division of Occupational Safety and Health Standards Board (Cal/OSHA) published an official draft of an indoor health illness prevention standard. While heat illness regulations are already applicable to outdoor workers, this new regulation strictly applies to employees working indoors when the temperature reaches at least 82 degrees.

    Understanding The Proposed Regulation 

    Under this draft version, business owners must have written heat illness prevention plans. The plan would be necessary to include the following:

    • Access to water
    • Cool-down spots
    • Acclimatization for newly assigned workers
    • Emergency response procedures 
    • Control measures to minimize the risk of heat illness

    Heat illness is a severe medical condition resulting from the body’s inability to cope with a particular heat load, including heat cramps, exhaustion, and heat strokes. There are 67,512 emergency department visits yearly due to heat in the U.S. In addition, 702 heat-related deaths occur each year. What will you do to protect your workers?

    Nick Clark, GMS’ Safety Manager, emphasized, “As a business owner in California, it’s essential to prioritize indoor heat illness prevention in the workplace. With temperatures rising across the state, you must take extra precautions to ensure your employees’ safety and well-being. Heat-related illnesses such as heat exhaustion and heat stroke can be severe and, in some cases, even fatal. To prevent these illnesses, you should provide cool and shaded areas for workers to take frequent breaks and access to plenty of water. You should also schedule physically demanding work during the cooler parts of the day and provide appropriate protective clothing. By implementing heat illness prevention measures, employers can protect their employees and improve productivity, reducing the risk of heat-related accidents.”

    This proposed indoor heat illness regulation is currently in the 45-day comment period, and the Cal/OSHA Standards Board will hold a public hearing on the proposed regulation on May 18th, 2023.

    Partner With GMS

    While we wait to hear if this will become a law in California, consider partnering with GMS to ensure the safety of your workers. We work with thousands of businesses and help them comply with all regulations and laws. When you partner with us, we update your employee handbook to reflect the necessary changes. In addition, our team of safety experts will come out to examine your facility to ensure you have complied with the law. Whether you need help creating cool-down spots for your employees or writing a proper emergency response procedure, we do it all. Contact us today.

  • Porter Roofing Contractors Inc., a Tennessee-based roofing contractor, face a hefty penalty after the U.S. Occupational Safety and Health Administration (OSHA) cited them. This citation came following the death of an employee who had fallen through a skylight at a Florida airport hangar. OSHA cited the company for four serious violations and proposed $53,797 in penalties.

    OSHA stated that Porter Roofing failed to inspect job sites, materials, and equipment regularly. In addition, they exposed their workers to electrical, struck-by, and fall hazards while failing to report work-related employee hospitalization within 24 hours.

    About Porter Roofing Contractors Inc.

    Porter Roofing is your single-source contractor for consultation, execution, and installation of various high-performance roof systems. They have blueprinted an innovative culture throughout their company, emphasizing the welfare and safety of everyone involved with any roofing project they undertake.

    The Assistance Of A PEO

    Unfortunately, the failure of Porter Roofing to prioritize the safety of its workers resulted in the tragic loss of an employee’s life. This serves as a reminder to take proactive measures to safeguard your workers and prevent unnecessary loss of innocent lives. Have you considered partnering with a professional employer organization (PEO)? A PEO such as Group Management Services (GMS) helps businesses with OSHA compliance to reduce the risk of an OSHA inspection and to prepare for one if it does occur.

    At GMS, our risk management team can perform a comprehensive assessment of your company’s safety practices identifying areas of non-compliance with OSHA regulations. The assessment can include the following:

    • Review safety policies and procedures 
    • Conduct safety policies and procedures 
    • Identify training needs

    We provide you with safety training for your employees so you can avoid accidents and injuries and reduce the risk of OSHA violations. In addition, if you don’t already have safety programs and policies in place, our experts help you develop and implement safety programs and policies that comply with OSHA regulations. We do it all. Contact us today to ensure your workers are working in a safe environment.

  • California State Senator Dave Cortese introduced Senate Bill 553 on February 15th, 2023, which discusses workplace violence. Workplace violence prevention regulations are only applicable to the health care industry. However, preventing workplace violence in every industry is also necessary. Workplace violence is any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior at work. It can range from threats and verbal abuse to physical assaults and even homicide. It’s reported that 743 million, or 23% of employees worldwide, have experienced violence or harassment in their workplace.

    Understanding Senate Bill 553

    Senate Bill 553 would require California’s occupational safety and health regulator to broaden the scope of workplace violence prevention regulations and would cover most employers in California. If it passes, it will require the California Division of Occupational Safety and Health (Cal/OSHA) to adopt regulations requiring any employer not subject to the health care regulations to create a workplace violence prevention plan that’s part of the employer’s injury and illness prevention plan. Business owners would be required to do the following:

    • Violent incident log
    • Recordkeeping
    • Reporting of violent incidents to Cal/OSHA
    • A written violence prevention plan
    • Training

    GMS’ Safety Manager Nick Clark stated, “One of the most important aspects of maintaining a safe workplace is preventing workplace violence. There are several steps employers can take to prevent violent incidents in the workplace. First, creating a workplace prevention program that includes guidelines for reporting and addressing threatening or violent behavior is crucial. Furthermore, training employees to recognize warning signs of violence, de-escalation techniques, and how to respond to violent incidents can help prevent such incidents from occurring. Employers may also consider implementing security measures such as surveillance cameras, access control systems, and security personnel to prevent violence. Ultimately, taking proactive measures to prevent workplace violence can ensure employees’ safety and well-being and avoid legal issues.”

    Don’t Wait To Prevent Workplace Violence

    While there is no set time frame for when this bill would go into effect, it’s essential that you’re always trying to keep your employees safe and prevent workplace violence from occurring. Partnering with a professional employer organization (PEO) such as GMS can help employers by providing various services and resources to identify and manage potential threats. GMS’ HR experts work with you to create clear policies and procedures around prevention, including training, reporting, and response protocols. In addition, you gain access to our learning management system (LMS), where employees can be trained to identify potential warning signs of violence, report concerns, and respond to an active threat. Ultimately, we provide ongoing support to help you stay updated with the latest best practices and strategies for preventing workplace violence. Contact us today to prevent workplace violence from happening in your business.

  • We’ve discussed how to have a successful onboarding process for remote workers, what you should ask yourself before considering remote work for your employees, and how to manage your remote team more effectively. Now, it’s time to take a deep dive into how you can ensure a secure cyber environment for this class of workers.

    A report showed that 20% of organizations experienced a security breach in their system because of a remote worker. A security breach is any incident that results in unauthorized access to computer data, applications, networks, or devices. In addition, it was revealed that the average data breach cost increased by over $1 million whenever remote work was a factor. The importance of having the proper software to protect your employees from a breach is critical. Cyber attackers are becoming smarter and smarter, and as an employer, you must stay up to speed with technological advancements, especially among your virtual workers.

    Secure Your Employees’ Remote Work Environment

    You must take additional precautions to ensure a secure work environment when you have remote employees. With nearly one-half to two-thirds of U.S. employees working at least part of their time remotely, what will you do as an employer to help these employees protect at-home networks? Consider the following tips:

    • Install security software: This is a perfect starting point if this hasn’t been implemented from the beginning. This software prevents malware, viruses, phishing attempts, and other potential threats.
    • Connect to a virtual private network (VPN): A VPN allows remote employees to become an extension of the network as if they’re in the office with the same security and connectivity benefits.
    • Use a router that’s up to date: The longer a router ages, the more likely it is to be compromised by cyber hackers who are ready to steal and monetize your data.
    • Enable encryption: Data encryption is a computing process that encodes plaintext/cleartext into ciphertext accessible only by authorized users with the right cryptographic key. It adds a layer of protection for businesses and remote workers.
    • Adhere to a strong password policy: Long and complex passwords offer a valuable method of protecting computing resources. If you have easily guessed passwords, they’re more likely to get attacked. Strong passwords protect your accounts and devices from unauthorized access, keeping your employees’ sensitive personal information as safe as possible. A strong password is hard to guess, but it should be easy to remember. Consider utilizing the following characteristics of a strong password:
      • At least 12 characters 
      • A mixture of uppercase and lowercase letters 
      • Use letters and numbers
      • Include at least one unique character 
    • Train your employees: To minimize the risk of a cyber-attack, your first line of defense is implementing employee training. Utilizing a learning management system (LMS) to implement training courses periodically or have company-wide training is a critical step in creating a secure cyber environment. 
    • Use multi-factor authentication (MFA): MFA is an authentication method that requires the user to provide two or more verification factors to gain access to a resource such as an application, online account, or a VPN. It ultimately enhances your organization’s security by requiring users to identify themselves with more than a username or password.

    Brett Kowalski, GMS’ IT Director, expresses, “Enhancing your company’s cyber security is extremely important in today’s business environment. With many employees working remotely, it’s essential that companies ensure that remote workers have secure methods to access their company’s data. Using multi-factor authentication and other security login protocols is crucial. When employees connect from all over the world, having a secure login process can help prevent the potential of a cyber-attack.”

    GMS Can Protect Your Business

    As remote work continues to dominate the workforce, new cyber risks have emerged. As a business owner, it’s time to think outside the box and consider utilizing a professional employer organization (PEO) such as GMS. When you partner with GMS, we can help develop and implement policies and procedures that address remote work and cyber security. This can include guidelines for using personal devices, correctly accessing company data, and reporting security incidents. In addition, we can provide cyber security training to employees to help them identify and prevent cyber threats such as phishing, scams, malware, and social engineering attacks using our LMS. Interested in learning more about how GMS can protect your business and employees? Get a quote now.

  • Earlier this month, the Michigan House voted to expand the Elliott-Larsen Civil Rights Act to include protections for the LGBTQ community. Senate Bill Four passed with a vote of 64 in favor after passing in the Michigan Senate. The Elliott-Larsen Civil Rights Act substantially advanced the state’s effort to eliminate discrimination in employment, education, housing, public service, real estate transactions, and the use of public accommodations and to secure equal opportunity for all. This was a historic high point in Michigan’s tradition of protecting civil rights in 1976. Since then, amendments have further expanded the Act.

    Understanding Senate Bill Four

    Senate Bill Four explicitly includes protections for sexual orientation and gender identity. Ultimately, the bill would stop someone from hiring, evicting, or otherwise discriminating against individuals because they are LGBTQ. Sexual orientation is defined as “having an orientation for heterosexuality, homosexuality, bisexuality, or having a history of such an orientation or being identified with such an orientation” in this bill. Gender identity is defined as “having or being perceived as having a gender-related self-identity or expression whether or not associated with an individual’s assigned sex at birth.” The bill now heads to Michigan Governor Gretchen Whitmer.

    What The Bill Means For Employers

    As we wait for Governor Gretchen Whitmer’s vote, employers need to understand their responsibility. If the law passes and takes effect, employers could face repercussions if they are found to have discriminated against LGBTQ applicants or employees. This includes the following:

    • Rejecting job candidates 
    • Terminating their employment
    • Any other unfavorable workplace actions

    Alongside repercussions under this new law, employers could face civil lawsuits if they are found harassing employees based on their LGBTQ status. If the governor signs the bill into law, it will take effect 90 days later, so you must begin preparing now. While you may already have policies prohibiting sexual-orientation discrimination and gender identity discrimination in employment, now is the time to revisit those policies and see if any changes need to be made. Consider reviewing and revising the following:

    • Workplace policies and practices 
    • Managerial training materials
    • Employee antidiscrimination and anti-harassment training sessions
    • Interview and hiring protocols
    • Benefits offerings

    Alyse Kimble, GMS’ Training and Development Coordinator explained, “Good training teaches employees and managers that they have the right to work in a workplace free of discrimination and harassment. It also demonstrates an employer’s adherence to the laws and policies that prohibit that discrimination. Having a learning management system (LMS) platform that automates these trainings for easy assignment and tracks progress and completion is key for busy HR managers and business owners to ensure that their managers and staff are adhering to discrimination laws.”

    Prepare Now With GMS

    While GMS helps you stay compliant with ever-changing rules and regulations associated with your business, we do so much more than that. When implementing new laws, we ensure you follow every aspect of that law. If this new law in Michigan is passed, our HR experts will look at your employee handbook to determine what policies you have in place to protect the LGBTQ community and what we can do to improve these policies. In addition, utilizing an LMS is one of the best resources to train and educate your workforce on this topic. Your employees are your biggest asset. Let’s protect them together and ensure a compliant business starting today. Contact us to learn more.

  • Earlier this month, the California Occupational Safety and Health Appeals Board (OSHAB) announced that outdoor job sites must contain accessible potable drinking water. Water must be placed within close proximity to where employees work. It was determined that outdoor workplace drinking water must be located “as close as practical” to areas where employees are working, which encourages frequent hydration.

    On February 6th, 2023, OSHAB clarified that the term “as close as practicable” in terms of providing water to prevent heat illness means that the water must be as close as reasonably can be accomplished to encourage frequent water consumption. Millions of U.S. workers are exposed to heat in their workplaces or job sites. Although exposure to heat is preventable, thousands become sick from occupational heat exposure every year, and in some cases, it’s fatal. Most outdoor fatalities, 50% to 70%, occur in the first few days of working in warm or hot environments because the body needs to gradually tolerate the heat over time. The Occupational Medicine and Wellness center states that workers should drink five to seven ounces of water every 15 to 20 minutes to prevent dehydration.

    Help Your Employees!

    If you have employees that are working endless hours outside, especially in the heat, it’s essential that you take steps to prevent them from getting injured on the job. Providing your workers with easy access to water while on the job site is one of the easiest steps you can take to protect your workers. Our safety experts ensure you remain compliant and take every step possible to protect your biggest asset – your employees. Interested in learning more? Contact us today.

  • As a business owner, it’s essential that you create a safe work environment for your employees. A safe and healthy workplace protects your workers from injury and illness while also doing the following: 

    • Lowers injury/illness costs
    • Reduces absenteeism and turnover
    • Increases productivity and quality 
    • Raises employee morale

    The number of preventable work deaths increased by nine percent in 2021, totaling 4,472. In addition, there were over two million non-fatal workplace incidents in 2020. As we near the end of the first quarter of 2023, consider your efforts to prevent workplace injuries and areas that need improvement.

    An Example For Reference

    What better way to spread awareness for workplace safety than sharing a story of a company that was unfortunately faced with hefty penalties? Three workers at Wright Tool Company, a leading tool manufacturer in Barberton, Ohio, suffered injuries from unguarded machinery. These incidents triggered an Occupational Safety and Health Administration (OSHA) inspection, which led to $164,742 in proposed fines. Wright Tool Company has forged to finish the highest quality hand tools by hardworking Americans for even harder working professionals.

    The latest injury occurred on October 26th, 2022, when an employee suffered a thumb amputation when hand-feeding parts into a drill press using air-activated clamps. The other injuries occurred in December 2020 and June 2022 when both workers performed similar job duties and suffered laceration injuries. The company was cited for one willful violation of machine guarding standards, two serious, and one other-than-serious violation. On top of that, Wright Tool Company also failed to do the following:

    • Conduct hazard assessments to identify personal protective equipment needs and other requirements
    • Did not test energy control procedures at least annually
    • Did not train every employee to ensure they understood hazardous energy control procedures 
    • Enclose shafting

    What Now?

    Unfortunately, Wright Tool Company will have to pay $164,742 to OSHA for failing safety protocols. If they had taken proactive steps and improved their safety measures, these accidents could have been prevented. Partnering with a professional employer organization (PEO) like GMS will ensure that an accident similar to this won’t happen within your business. Many small business owners struggle to stay ahead of the risks associated with workers’ compensation and workplace hazards. Employers don’t need to settle for high compensation costs and issues from OSHA. When you partner with us, we simplify your administrative needs and create a culture of workplace safety, all while helping you save money. You ultimately gain a partner that enables you to take a proactive approach to address immediate issues and prevent potential problems in the future.

    Scott Lenigan, GMS’ Safety Coordinator III, expressed, “You gain a partner with a safety staff with a wealth of experience in all industries. Our services include safety program audits, workplace training, job site visits, accident and injury investigations, and help with required recordkeeping. In addition, our team has vast experience in the OSHA investigation process, being your advocate from the initial investigation to an informal conference to appeal any citations. Our team provides you with the tools to take a proactive approach to address immediate issues and prevent potential problems in the future.”

    Let’s not make the same mistakes this company made. Contact us today!

  • As a small business owner, you wear many hats, from managing payroll to ensuring the safety of your employees; you do it all. As technology advances, phishing attacks have become more prominent, especially for small business owners. Phishing is a type of social engineering attack often used to steal user data, including login credentials and credit card numbers. It typically occurs when an attack dupes a victim into opening an email, instant message, or text message. The recipient is then tricked into clicking a malicious link which can lead the attacker to install malware. Malware freezes the system as part of a ransomware attack revealing sensitive information. A report showed that in the middle of 2022, the Anti-Phishing Working Group (APWG) observed 1,270,883 total phishing attacks.

    Understanding The Effects Of Phishing On Your Business

    Small businesses are a popular target for phishing attacks because they often have smaller cybersecurity budgets and weaker security measures in place. A phishing attack has overwhelming results. Should it happen to an individual, it can include unauthorized purchases, stealing of funds, or identity theft. If a business is attacked, you could sustain severe financial losses, reputation, consumer trust, legal action, and regulatory penalties. As a small business owner, you don’t have the time or expertise to handle a situation at this level.

    There are many tactics that these cybercriminals utilize when attacking a small business. Most commonly seen is an email sent out which appears to be from a legitimate source, such as a financial institution or vendor you frequently do business with. Within the email, there’s a link that redirects an employee to a fake website where they’re asked to enter personal or financial information. These phishing emails are used to install malware on your business’s network or carry out a ransomware attack. Once the malware is installed on your network, it can access your business data and systems. I think you can guess what happens next.

    How To Prevent Phishing Attacks

    While these cyber attackers are very smart and good at what they do, phishing attacks are avoidable if you know how to identify and prevent them correctly. Understand the following tips for identifying and preventing phishing scams:

    • Know what a phishing scam looks like
    • Don’t click on links unless you are 100% sure what they are – The safest way is to enter the website in your own browser
    • Get free anti-phishing add-ons
    • Don’t give your information to an unsecured site
    • Rotate passwords regularly
    • Don’t ignore updates
    • Install firewalls
    • Don’t be tempted by pop-ups 
    • Don’t give out vital information via email
    • Have a data security platform to spot signs of an attack

    The Benefits Of Partnering With GMS

    While you can take the above steps to prevent phishing attacks within your business, partnering with Group Management Services (GMS) will provide you with additional resources. The first and most crucial step when preventing these attacks is education. When you partner with GMS, you gain access to our learning management system (LMS). Within this system, you and your employees can take continued education courses on what phishing looks like and additional measures you should be taking.

    Brett Kowalski, GMS’ IT Director, stated, “Having a strong cybersecurity program in place should be a top priority for business owners in today’s climate. Educating your workforce is the key to protecting your company’s data as well as preventing potential attacks. The hackers are getting increasingly sophisticated in their attempts to obtain information, which is why business owners must invest in a credible program or service offering to stay on top of the current trends within cybersecurity.”

    Interested in learning more? Contact us today.