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  • Running a small business is no small feat. Between managing daily operations and driving growth, it’s easy to overlook one of the most critical aspects of business success: regulatory compliance. But here’s the thing: ignoring compliance can lead to hefty fines, legal headaches, and even damage to your reputation. So, what exactly is regulatory compliance, and why should it be on your radar this April? In this blog, we’ll break down the essentials, highlight key April deadlines, and show how partnering with Group Management Services (GMS) can simplify the process while helping your business thrive. 

    What Is Regulatory Compliance, And Why Does It Matter? 

    Regulatory compliance refers to the process of adhering to laws, regulations, and standards relevant to your industry. Think of it as the rulebook your business must follow to stay on the right side of the law. For example, laws like the Sarbanes-Oxley Act (SOX) and the Federal Information Security Modernization Act (FISMA 2014) set strict guidelines for financial reporting and data security—rules that many businesses must comply with depending on their operations. 

    But compliance isn’t just about avoiding trouble; it’s a foundation for sustainable growth. Here’s why it matters: 

    • Avoid costly penalties: Non-compliance can lead to expensive fines, lawsuits, and even workers’ compensation claims. For example, failing to meet Occupational Safety and Health Administration (OSHA) standards could result in penalties that negatively impact your bottom line. 
    • Boost employee morale and retention: A compliant workplace shows employees you care about their safety and well-being. When employees feel valued, morale improves, productivity rises, and turnover drops. 
    • Enhance operational efficiency: Many compliance requirements push you to streamline processes, reduce inefficiencies, and improve the quality of your products or services. Over time, this can make your business more profitable and manageable. 

    Key Regulatory Compliance Deadlines In April 

    April is a busy month for compliance deadlines. Missing these dates can lead to penalties or missed opportunities, so mark your calendar! Here are some of the most important dates to know: 

    • April 15th: Tax Day—the deadline for filing individual and corporate tax returns. Don’t wait until the last minute to get your paperwork in order! 
    • April 30th: Employers must post OSHA Form 300A (summary of work-related injuries and illnesses) in a visible workplace location from February 1st through April 30th. This transparency informs employees and ensures compliance with OSHA regulations. 

    Pro Tip: These are just a few of the deadlines to watch. Depending on your industry, there may be additional state or federal requirements. Staying proactive can save you from last-minute stress. 

    The Risks of Non-Compliance—And How To Avoid Them 

    Ignoring regulatory compliance isn’t just risky—it’s expensive. Fines for non-compliance can range from hundreds to millions of dollars, depending on the violation. Beyond the financial hit, non-compliance can lead to legal battles, damaged reputations, and even business closures. For small businesses with limited resources, these setbacks can be devastating. 

    The good news? You don’t have to navigate this complex landscape alone. Partnering with a professional employer organization (PEO) like GMS) can take the burden off your shoulders. 

    How Group Management Services Simplifies Regulatory Compliance 

    At GMS, we understand that regulatory compliance can feel overwhelming, especially for business owners juggling multiple responsibilities. That’s why we’re here to help. When you partner with GMS, you gain access to a team of experts who can: 

    • Keep you updated: We monitor changes in state and federal laws, so you don’t have to. Whether it’s a new OSHA regulation or an update to tax codes, we’ve got you covered. 
    • Manage workers’ compensation: From claims to compliance, we streamline the process to minimize risks and costs. 
    • Provide legal guidance: Our experts offer advice to ensure your business stays compliant and avoids costly mistakes. 
    • Support your growth: Beyond compliance, GMS offers payroll assistance, recruitment support, and more, giving you the tools to scale with confidence. 

    With GMS as your trusted partner, you can focus on what you do best—running your business—while we handle the complexities of compliance. 

    Take Control of Compliance Today 

    Regulatory compliance doesn’t have to be a headache. By staying informed, meeting deadlines, and partnering with experts like GMS, you can protect your business, boost efficiency, and set the stage for long-term success. Ready to simplify compliance and take your business to the next level? Contact Group Management Services today for a free consultation and discover how we can help you navigate the regulatory landscape with ease. 

  • Cyber threats are a growing concern for businesses of all sizes. A 2024 survey revealed that 39% of small companies have experienced both security breaches and data breaches. From ransomware attacks to data theft, companies face growing risks that can lead to financial losses, operational disruptions, and reputational damage. Cyber liability insurance helps protect businesses by covering the costs associated with cyber incidents, allowing them to recover quickly and minimize potential harm. 

    What Is Cyber Liability Insurance? 

    Cyber liability insurance is a specialized type of business insurance that provides financial and legal protection in the event of a cyberattack or data breach. Unlike general liability insurance, which often excludes cyber-related incidents, cyber liability insurance specifically addresses risks like hacking, phishing scams, and ransomware. 

    Why Is Cyber Liability Insurance Important? 

    As businesses use more digital systems and online transactions, cybercriminals have more chances to find and exploit weaknesses. Cyber liability insurance safeguards businesses against the costs associated with actual or suspected privacy regulation violations resulting from security breaches. These breaches may lead to the unauthorized release of protected personal information, which includes any private, non-public data under the care, custody, or control of the business. Small and mid-sized businesses are particularly at risk, as they may not have the same security resources as larger corporations. A cyberattack can result in: 

    • Significant financial loss: Data recovery, business downtime, and legal expenses can be costly. 
    • Reputational harm: Customers may lose trust in a business that experiences a data breach. 
    • Regulatory fines and legal penalties: Many industries require businesses to follow strict data protection laws, and violations can lead to penalties. 
    • Operational disruptions: Cyberattacks can shut down business operations, causing delays and lost revenue. 

    Cyber liability insurance provides essential protection, ensuring businesses have the resources to respond effectively to cyber incidents. 

    What Does Cyber Liability Insurance Cover? 

    Cyber liability insurance typically includes coverage for: 

    • Worldwide coverage: Protects your business globally against cyber threats. 
    • Cyber event expenses: Covers costs related to managing and mitigating cyber incidents, including notification and credit monitoring, forensics expenses, associated legal expenses, and call center and public relations support. 
    • Ransom payment: Helps cover ransom payments and recovery costs in the event of cyber extortion or ransomware attacks. 
    • Cyber deception: Provides protection against deceptive cyber practices aimed at your business, including fraudulent instruction, funds transfer fraud, and telephone fraud. 
    • Regulatory fines and penalties: Covers fines and penalties imposed by regulatory bodies due to a cyber incident. 

    How GMS Can Help Protect Your Business 

    At Group Management Services (GMS), we know how critical cybersecurity is for businesses. As cyber threats become more sophisticated and evolve with advancements in artificial intelligence (AI), protecting your business is more important than ever. Our cyber liability insurance provides comprehensive coverage to help protect your business against the financial and legal consequences of cyberattacks. From data breaches to ransomware and business interruptions, GMS offers tailored protection to keep your company safe and secure. 

    Don’t wait for a cyber incident to impact your business. Contact GMS today to learn how our cyber liability insurance can safeguard your company. 

  • Ohio’s private employers are set to receive another reduction in their workers’ compensation premiums. The Ohio Bureau of Workers’ Compensation (BWC) has approved a 6% rate reduction, effective July 1, 2025, following a 7% cut implemented in 2024. This latest reduction is expected to save private employers across the state approximately $60 million in the next fiscal year. 

    A Continued Trend Of Lower Costs For Employers 

    The newly approved reduction marks the 16th rate cut in the past 17 years, bringing premium levels to their lowest in over 60 years. Ohio Governor Mike DeWine attributed the continued decline in costs to businesses fostering a culture of workplace safety, which has helped reduce claims and overall risk. 

    BWC Administrator/CEO Stephanie McCloud emphasized that the agency’s focus remains on maintaining a strong and stable workers’ compensation system while keeping costs low for the 258,000 private and public employers participating in the program. 

    What This Means For Small Businesses 

    The rate reduction is particularly beneficial for small businesses, allowing them to reinvest savings into their workforce and operations. Chris Ferruso, Ohio state director of the National Federation of Independent Business (NFIB), noted that reducing costs for small employers helps them retain employees, enhance workplace safety programs, and navigate economic challenges. 

    However, it’s important to remember that the 6% rate cut is an average statewide change. Individual employers’ premiums may vary based on factors such as: 

    • Industry risk levels and expected future claims costs 
    • A company’s recent claims history and safety record 
    • Participation in BWC safety programs and incentive initiatives 

    How GMS Can Help Your Business Maximize Savings 

    At Group Management Services (GMS), we are dedicated to helping businesses fully leverage the benefits of the Ohio BWC rate reductions while enhancing workplace safety and ensuring compliance. Here’s how we can help: 

    • Risk analysts: We provide personalized guidance to help you understand the impact of the rate reduction on your business and identify strategies to maximize your savings. 
    • Workplace safety programs: Our experts help implement effective safety programs that can reduce claims and further lower premiums. 
    • Claims management: By closely monitoring and managing claims, we help businesses control costs associated with workers’ compensation, minimizing the financial impact on your company. 
    • Compliance support: Navigating BWC regulations can be complex; we ensure your business stays compliant with all requirements and adapts to any changes in the system. 

    By partnering with GMS, employers can achieve significant cost savings, improve workplace safety, and maintain regulatory compliance. Contact us today to learn how we can help your business make the most of these savings and create a safer, more productive work environment. 

  • Tax season can be an overwhelming time for employers and employees. Between managing health care contribution amounts, ensuring timely and accurate filing, and financial planning, tax season can be challenging for business owners to navigate on their own. However, there are several strategies business owners can implement to save time, reduce their tax burden, and maximize savings. Continue reading to discover the different ways you and your employees can save this tax season.

    File on time

    • One of the easiest ways to save this tax season is by filing your taxes before the deadline. This year’s filing deadline is April 15, 2025. According to the Internal Revenue Service (IRS), for individuals and businesses that fail to file on time, the penalty is five percent of the tax due for each month the return is late. This can accrue up to 25%.

    Take advantage of available deductions and credits

    • There are several tax deductions and credits that individuals can take advantage of to achieve significant cost savings. A tax deduction allows a person to subtract a specific amount from their income when filing taxes, reducing the overall taxable income. This means that deductions can lower the amount of tax you owe. An example of a deductible expense is student loan interest.
    • On the other hand, a tax credit is an amount that you can subtract directly from the taxes you owe, reducing your tax liability and leading to substantial savings. For example, if your income falls under a certain threshold, you may qualify for the Earned Income Tax Credit. Other tax credits available are: 
      1. Work Opportunity Tax Credit (WOTC): This tax credit is available for businesses hiring individuals from targeted groups facing significant barriers to employment. These groups include, but are not limited to, veterans, ex-felons, and others.
      2. Child Tax Credit: This credit helps families with qualifying children to receive a tax break.
      3. Small Business Health Care Tax Credit: If you provide health insurance to your employees, you might be eligible for this credit.

    Invest in a retirement plan

    • Contributing to retirement plans such as 401(k)s, 403(b)s, or traditional IRAs can offer significant tax benefits. Employer contributions are tax-deductible and depending on the type of retirement plan you offer your employees; you may qualify for one or more tax credits for setting up and contributing to the plan.

    Invest and offer HSAs and FSAs

    • Using Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) is an effective way to reduce health care costs. HSAs allow contributions to grow tax-free, and withdrawals for qualified medical expenses are also tax-free. FSAs enable employees to save pre-tax funds for medical expenses, which helps lower their taxable income and Federal Insurance Contributions Act (FICA) Eligible medical expenses include copayments, deductibles, and certain over-the-counter medications. Additionally, offering HSAs and FSAs can serve as valuable tools for employee retention and recruitment, ultimately saving business owners money in the long run.

    Work with a professional employer organization

    • As tax forms, deductions, and laws evolve each year, it is becoming increasingly difficult to manage and file taxes as a business owner. Luckily, there are companies called professional employer organizations (PEOs) that can help. When using a PEO, you have access to tax professionals who can help with accurate contribution calculations and filing. PEOs can also help individuals manage their retirement plans and contributions, helping them find the best plan and contribution amount for their financial goals.

    How GMS Can Help You This Tax Season

    Focusing on tasks like cutting checks, filling out forms, keeping up with regulations, and managing tax deadlines can hinder your business growth. With Group Management Services (GMS), a certified professional  employer organization, you can transform how you navigate tax season.  By leveraging GMS’s advanced technology and the expertise of our seasoned tax professionals, you can save time, energy, and money.  Our team ensures precise tax filing and compliance with federal, state, and local tax laws, along with accurate contribution calculations. Avoid the confusion of tax season and potential financial penalties by partnering with GMS.

  • Employee performance directly impacts business success. When employees struggle to meet expectations, it can lead to decreased productivity, lower morale, and potential financial losses. However, rather than resorting to immediate termination, employers should take a strategic approach to managing poor performance. Addressing issues early, providing support, and implementing structured improvement plans can help turn struggling employees into valuable contributors. 

    Why Managing Poor Performance Matters 

    Poor performance doesn’t just affect one employee; it can disrupt team dynamics, slow down workflow, and create frustration among high-performing staff. If left unchecked, it can also lead to: 

    • Increased turnover and hiring costs 
    • Decreased overall productivity 
    • A negative workplace culture 
    • Higher risks of legal complications if termination isn’t handled correctly 

    Proactively managing performance issues helps businesses retain talent, strengthen leadership, and maintain a positive work environment. 

    Tips For Managing Poor Performance 

    Identify the root cause 

    Performance issues can stem from various factors, such as lack of training, unclear expectations, low engagement, or personal challenges. Start by assessing the situation; review job responsibilities, recent performance trends, and any external factors affecting the employee’s work. Have an open conversation to understand their perspective and uncover any underlying issues. 

    Set clear expectations and goals 

    Employees need to know what is expected of them. Provide a detailed job description, set measurable goals, and establish performance benchmarks. Clearly communicate these expectations in writing and ensure the employee understands the consequences of continued poor performance. 

    Provide constructive feedback and coaching 

    Regular feedback helps employees course-correct before issues escalate. Be specific about what needs improvement and offer actionable suggestions. Frame feedback in a way that encourages growth rather than discouragement. Instead of saying, “Your work isn’t meeting expectations,” try, “I’ve noticed some challenges with [specific task]. Let’s work on a plan to improve in this area.” 

    Implement a performance improvement plan  

    A structured performance improvement plan (PIP) provides employees with a clear path to success. It should outline: 

    • Specific areas that need improvement 
    • Measurable goals and deadlines 
    • Available support, such as training or mentorship 
    • Consequences if performance does not improve 

    Regular check-ins during the PIP period can help track progress and offer additional support if needed. 

    Offer training and development opportunities 

    Sometimes, employees underperform due to a lack of skills or knowledge. Providing professional development opportunities, whether through mentorship, workshops, or online courses, can help employees build the necessary competencies to succeed in their roles. 

    Address engagement and motivation 

    Low engagement often leads to poor performance. Assess whether the employee feels valued, challenged, and connected to the company’s mission. Recognition programs, career development discussions, and fostering a positive work culture can boost motivation and performance. 

    Know when termination is necessary 

    If an employee consistently fails to improve despite multiple interventions, termination may be the best option for both the individual and the business. However, terminating an employee requires careful consideration to avoid legal risks. 

    Before terminating an employee for poor performance: 

    • Document all performance discussions, feedback, and improvement plans 
    • Ensure compliance with company policies and labor laws 
    • Conduct a final meeting with human resources (HR) present 
    • Offer a respectful and professional exit process 

    How GMS Can Help With Employee Management 

    Managing employee performance requires expertise in HR best practices, compliance, and leadership development. Group Management Services (GMS) helps businesses navigate these challenges by providing: 

    • HR support to develop performance management strategies 
    • Training programs to upskill employees and enhance productivity 
    • Compliance guidance to mitigate legal risks associated with termination 
    • Employee engagement solutions to boost workplace morale and retention 

    Addressing poor performance isn’t just about fixing problems; it’s about building a stronger workforce. Whether through coaching, training, or structured improvement plans, investing in employee success leads to long-term business growth. If you need support managing employee performance, contact GMS today to learn how our HR solutions can help. 

  • After years of remote work, a new chapter is unfolding in the modern workplace: a strong push to return to in-person work. Whether driven by government mandates, evolving agency policies, or corporate strategies, the call for employees to come back to the office is generating a range of opinions. In this article, we’ll explore the recent government and corporate moves to end telework and what employers can do to strike the right balance for their teams.

    Government Mandates And Agency Shifts

    A significant catalyst in the push toward a return to in-person work comes directly from the federal government. According to a recent White House memorandum, all federal workers are required to terminate remote work arrangements and return to their offices full time, with exemptions allowed where deemed necessary. Similarly, several federal agencies such as the Environmental Protection Agency (EPA), General Services Administration (GSA), and the Department of Health and Human Services (HHS) have already ended telework agreements and set return-to-office dates. These moves signal a broader governmental effort to reinvigorate traditional work environments and reinforce in-person collaboration.

    Local And State Initiatives

    While the federal push is clear, state-level initiatives add another layer of complexity. In Ohio, for instance, Governor Mike DeWine has mandated that most permanent state employees return to their offices by mid-March 2025. Local business owners in downtown Columbus are already anticipating a boost from increased foot traffic, hoping that more in-person work will restore the pre-pandemic vibrancy of their communities. Yet, these measures are not without controversy, as some employees and local stakeholders express concerns over the abrupt change.

    Corporate Return-To-Office Policies: A Mixed Bag

    On the corporate front, the return-to-office (RTO) debate is far from uniform. A number of major companies have rolled out strict RTO mandates, while others are experimenting with hybrid models. For example:

    • Amazon has enforced a five-day in-office policy, though it’s now facing logistical challenges like limited desk space.
    • AT&T and Barclays have also mandated full-time office attendance for key teams, citing enhanced collaboration and innovation as benefits.
    • On the flip side, research from various case studies has raised concerns that strict RTO policies can drive away top talent, lower job satisfaction, and even hurt productivity. Some critics argue that these mandates may be more about managerial control than about boosting performance.

    Advice For Employers

    Given the diverse viewpoints and rapidly changing business landscape, here are some recommendations for employers navigating the return-to-office transition:

    1. Prioritize communication and connection:
    • Schedule regular check-ins, video meetings, and virtual social interactions to mitigate the isolation that remote work can create.
    • Consider hosting periodic in-person gatherings, even if only once a month, to foster team cohesion.
    1. Evaluate your business needs:
    • Assess which roles truly benefit from in-person collaboration and which can remain flexible.
    • Explore hybrid models that allow for both focused remote work and collaborative office days.
    1. Invest in a better office environment:
    • If you decide to bring employees back, ensure your workspace is designed for productivity and comfort. Upgrading technology, optimizing desk space, and creating communal areas can ease the transition.
    1. Be mindful of employee well-being:
    • Recognize that forcing a full-time return may have unintended consequences on morale and productivity.
    • Provide support through mental health resources, clear policy communication, and opportunities for feedback.
    1. Stay informed and compliant
    • Keep an eye on evolving federal, state, and industry guidelines, and work with legal counsel to ensure your policies meet current requirements.

    How GMS Can Help

    The RTO wave has been propelled by government mandates, evolving agency policies, and diverse corporate strategies. While the push for in-person work promises renewed collaboration and community, it also comes with challenges, especially for those who have grown accustomed to remote flexibility. The key for employers is to find a balance that supports both the operational needs of the business and the well-being of its employees.

    At Group Management Services (GMS), we’re committed to helping you navigate these transformative times. Whether you need guidance on revamping your workplace policies or expert support to manage the transition, GMS is here to make your business operations simpler, safer, and stronger.

    Partner with GMS today to build a resilient, future-ready workforce that thrives in both remote and in-person environments.

  • In today’s rapidly evolving business landscape, artificial intelligence (AI) isn’t just a buzzword, it’s becoming a transformational force. Recent headlines, such as the breakthrough by DeepSeek, highlight that even the biggest players in tech can be caught off guard if they aren’t prepared. To stay competitive and drive innovation, organizations must entertain an investment in developing an AI-ready workforce.

    The Critical Need For An AI-Ready Workforce

    The story of DeepSeek serves as a wake-up call. A group of relatively inexperienced engineers built an advanced AI platform that outperformed established competitors at a fraction of the cost. This dramatic success underscores a vital lesson: technology alone won’t guarantee success – people will. Organizations must upskill their teams and create a culture where employees are as comfortable with AI as they are with everyday digital tools.

    A global survey of C-suite executives reveals that AI ranks among the top strategic priorities for 2025. With significant investments planned – some companies are expecting to spend tens of millions on AI – businesses are rapidly realizing that their long-term success depends on having employees who not only understand AI but can actively leverage it.

    Upskilling Talent And Reimagining Work

    One of the greatest challenges today is the skills gap. According to recent Gallup survey data, only a small fraction of U.S. employees are comfortable using AI in their roles – and even fewer use it daily. This gap makes reskilling a top priority for organizations committed to AI adoption. Companies must invest in comprehensive training programs that empower employees to handle everything from routine automation to complex data analytics.

    Upskilling isn’t just about teaching new software skills – it’s about reimagining work. Organizations need to shift from traditional workflows to new, AI-augmented processes that foster innovation and improve decision-making. Embracing AI means redefining roles, improving collaboration between human and machine, and creating a culture that supports continuous learning.

    AI As A Catalyst For Enterprise Transformation

    Integrating AI into the workplace can reshape entire business functions. By harnessing AI, companies can:

    • Boost competitiveness: Automate routine processes and speed up decision-making to stay ahead in a fast-paced market.
    • Enhance operational efficiency: Free up human resources (HR) for strategic initiatives by delegating repetitive tasks to machine learning systems.
    • Drive data-driven decision making: Leverage real-time analytics to identify trends, tailor customer interactions, and optimize performance.

    These benefits are only achievable when organizations are proactive about upskilling their workforce and embedding AI into their operational DNA.

    Overcoming The Skills Gap: Strategies For An AI-Ready Culture

    Research indicates that a shockingly small percentage of firms are fully prepared for large-scale AI adoption. Building an AI-ready culture requires a multifaceted approach:

    • Develop a comprehensive AI strategy: Clearly communicate that AI is meant to augment human capabilities – not replace them. This involves setting a clear vision and establishing a human-centered AI framework.
    • Future-proof your workforce: Create an AI skill pyramid where every employee is “AI aware,” a select group are “AI builders,” and a few become “AI masters.” This way, the entire workforce is AI ready, with select groups developing and deploying AI solutions or solving complex AI-related business challenges.
    • Invest in reskilling and continuous learning: Implement targeted training programs, hands-on workshops, and mentorship opportunities to accelerate the adoption of AI technologies.
    • Embrace responsible AI practices: Prioritize ethical considerations, such as transparency, fairness, and accountability, to build trust and ensure compliance with evolving legal frameworks.

    How GMS Can Help

    At Group Management Services (GMS), our mission is to provide the HR tools and support to help empower your business to grow and succeed. As a professional employer organization (PEO) and benefits administrator, we understand that building an AI-ready workforce is not just about technology – it’s about people, culture, and strategic change.

    We can help your organization by:

    • Designing robust training programs: Leverage our expertise to develop customized upskilling initiatives that foster continuous learning.
    • Streamlining HR processes: Allow us to handle the administrative complexities, so you can focus on nurturing a culture that embraces innovation.
    • Driving organizational transformation: Our tailored HR solutions ensure that your talent development strategies align with business objectives, paving the way for a resilient, competitive enterprise.

    Now is the time to invest in your people. Contact GMS today and let us help prepare you and your workforce for the AI-driven future.

  • In today’s dynamic business environment, continual employee development is essential to drive organizational success. The Chief Learning Officer (CLO) has emerged as a strategic C-suite leader whose role has evolved from managing training programs to transforming entire learning ecosystems. In this blog, we explore what a CLO is, how the role has transformed over the years, and why organizations of all sizes should consider investing in this leadership position.

    What Is A Chief Learning Officer?

    A Chief Learning Officer is a senior executive responsible for aligning an organization’s learning strategy with its overall business goals. Traditionally emerging in the late 1980s, the CLO role has grown beyond classroom training to become a strategic partner in shaping organizational culture and building leadership capabilities. Today, CLOs report directly to the Chief Executive Officer (CEO) or Chief Human Resources Officer (CHRO) and work hand in hand with other C-suite executives to drive innovation and talent development across the organization.

    From trainer to transformer

    Over the past three decades, the CLO’s responsibilities have expanded dramatically. Initially, CLOs focused on delivering standardized training programs. However, as technology, digital learning platforms, and the demands of a hybrid workplace have evolved, the modern CLO has become an organizational architect. Today’s CLOs design comprehensive learning ecosystems that integrate digital tools, experiential learning, and data analytics to develop not just skills but also mindsets. They transform traditional training into initiatives that drive leadership, agility, and innovation.

    Key Responsibilities Of A CLO

    Modern CLOs do much more than schedule training sessions. Their core responsibilities include:

    • Strategic learning alignment: Mapping learning initiatives to business strategy and cultural values. CLOs ensure that the skills developed across the organization support critical business outcomes.
    • Designing learning ecosystems: They create learning content that ranges from online courses and interactive simulations to peer-to-peer coaching and immersive in-person experiences.
    • Leadership and change management: CLOs drive leadership development programs and foster a culture of continuous improvement. They also lead digital transformation efforts by leveraging new technologies and data-driven insights to personalize learning at scale.
    • Oversight of learning technologies: From learning management systems (LMS) to artificial intelligence (AI) tools, CLOs are tasked with selecting and optimizing technology solutions that support the evolving learning needs of the organization.

    Essential Skills And Qualifications

    The modern CLO must blend business acumen with deep expertise in learning and development. Some of the specialized skills include:

    • Strategic thinking: The ability to link learning initiatives directly to business strategy.
    • Data analytics and measurement: Using learning analytics to assess program effectiveness and demonstrate return on investment.
    • Digital literacy: Navigating digital learning platforms, online courses, and emerging technologies like AI for personalized learning.
    • Change leadership: Leading organizational transformation and managing resistance while fostering a culture of continuous improvement.
    • Learning experience design: Creating engaging, hybrid learning experiences that resonate with diverse employee populations.

    Many successful CLOs have over 15 to 20 years of corporate experience and hold advanced degrees in fields such as human resources (HR), business, or organizational development.

    The Future Of The CLO Role

    The future of the CLO is bright and increasingly strategic. Recent trends indicate that CLOs are evolving into “transformer” leaders who:

    • Revamp learning goals: Shifting from simply delivering content to cultivating mindsets and capabilities that prepare employees for future challenges.
    • Personalize learning methods: Moving away from one-size-fits-all training toward agile, personalized learning experiences that leverage digital platforms and social learning techniques.
    • Restructure learning departments: Transforming traditional training functions into lean, agile teams that operate as strategic business partners, curating both internal and external content to meet the evolving needs of the workforce.

    This evolution positions CLOs as critical drivers of organizational change, ensuring that companies not only keep pace with technological advancements but also foster a resilient, learning-centered culture.

    How Can You Become A CLO?

    For those aspiring to become a Chief Learning Officer, the path is multifaceted:

    • Build a strong foundation: Gain experience in human resources (HR), training, and talent development.
    • Develop business acumen: Learn to speak the language of business by understanding organizational priorities and strategic planning.
    • Pursue continuous education: Advanced degrees or specialized certifications in learning, organizational development, or leadership can be highly beneficial.
    • Network and mentor: Building relationships with current CLOs and other C-suite leaders is critical for understanding the role’s strategic impact and for gaining career opportunities.

    How GMS Can Help

    At Group Management Services (GMS), we understand that effective learning and development are the cornerstones of organizational success. Our comprehensive HR solutions, spanning payroll, employee benefits, risk management, and more, are designed to simplify your business operations. With decades of experience supporting companies of all sizes, GMS is well positioned to help you:

    • Develop robust learning programs: Leverage our expertise and tools to design, implement, and monitor effective learning strategies that align with your business goals.
    • Streamline HR processes: Allow us to handle the administrative complexities so you can focus on fostering a culture of continuous learning.
    • Drive organizational transformation: With our innovative approach and dedicated support, we help ensure that your talent development initiatives lead to measurable business outcomes.

    Contact GMS today and let us be your partner as you navigate the evolving landscape of employee development.

  • On March 17, 2025, the U.S. Department of Labor (DOL) will put into effect major updates to its Voluntary Fiduciary Correction Program (VFCP). This program encourages voluntary compliance by self-correcting violations of the law. The changes introduce a new self-correction component (SCC) that streamlines the process for correcting one of the most common fiduciary breaches: the late remittance of participant contributions and loan repayments. This update isn’t just regulatory fine print; it’s a significant development affecting how employers manage employee benefit plans, and it offers practical advantages for those looking to stay compliant without the administrative burden.

    What’s New Under The VFCP Update?

    Instead of submitting a full VFCP application and waiting for a “no-action letter” from the Employee Benefits Security Administration (EBSA), plan sponsors can now self-correct certain delinquencies. Once you submit an electronic SCC notice through EBSA’s online portal, you’ll receive an acknowledgement email confirming the submission.

    Key conditions for use:

    • Timely remittance: Delinquent participant contributions and loan repayments must be deposited within 180 calendar days of the applicable pay date or receipt.
    • Lost earnings limit: The SCC is available only if the “lost earnings” calculated on the principal amount are $1,000 or less. The VFCP online calculator must be used to determine this figure.

    Required documentation:

    • Contact information (including name, email, and employer identification number (EIN))
    • Plan identification details (plan name and number)
    • The principal and lost earnings amounts, along with the relevant dates (pay date and deposit date)
    • The number of participants affected by the correction

    Additionally, supporting documents, such as proof of payment, the VFCP calculator’s printable results, and a penalty of perjury statement, must be retained and provided to the plan administrator.

    How It Differs From The Traditional Process

    No formal no-action letter

    Traditional VFCP applications result in a no-action letter that assures no enforcement action will be taken. In contrast, SCC submissions receive a prompt email acknowledgment that confirms the corrective action has been logged.

    Cost and complexity

    Both the SCC and the traditional VFCP application carry no filing fee. However, for small-dollar corrections, the SCC offers a much more efficient route, reducing both time and administrative complexity.

    Broader regulatory context

    These changes are part of a wide update to the VFCP and the associated prohibited transaction exemption (PTE) 2002-51, reflecting the department’s commitment to encourage timely, voluntary corrections while safeguarding participants’ retirement benefits.

    What This Means For Employers

    As an employer or plan administrator, understanding these changes is crucial. Here’s what you need to consider:

    Improved efficiency

    The SCC process minimizes paperwork and speeds up the correction process, allowing you to resolve issues quickly and move on to other priorities.

    Enhanced compliance

    By meeting the 180-day remittance deadline and staying within the $1,000 lost earnings cap, your business can avoid costly enforcement actions and civil penalties under the Employee Retirement Income Security Act (ERISA).

    Tailored for small-dollar corrections:

    For the most frequent and smaller-scale delinquencies, the SCC offers a simplified alternative to the formal VFCP application process, saving your business valuable time and resources.

    Continued oversight

    Although the process is streamlined, strict documentation and timely submission requirements ensure that the department maintains adequate, keeping fiduciary responsibilities front and center.

    How GMS Can Help

    At Group Management Services (GMS), we understand that regulatory changes can be challenging to navigate. Here’s how we support your business through this transition:

    • Human resources (HR) expertise: We stay on top of regulatory updates like the VFCP changes so you don’t have to. Our team will help ensure your employee benefits plans are compliant with the latest requirements.
    • Streamlined administration: From payroll and tax compliance to risk management and benefits administration, GMS handles the administrative burdens so you can focus on growing your business.
    • Customized support: Whether you need assistance with documenting the SCC process or require an overall review of your HR practices, our dedicated professionals are here to help.
    • Innovation and integrity: At GMS, we champion a culture of innovation and transparent actions, ensuring that our solutions not only meet regulatory requirements but also make your operations simpler, safer, and stronger.

    Contact GMS here if you need assistance positioning your company to benefit from the streamlined self-correction process and continue safeguarding your employees’ retirement security.

  • In the early months of the year, many organizations ramp up their hiring efforts, marking the start of the year’s most active recruitment cycle. With new budgets approved and business goals outlined, companies recognize this time as an opportunity to secure top talent and build teams that align with their strategic objectives for the year. However, recruitment in today’s market goes beyond just filling vacancies; it requires a well-planned approach that considers workforce needs, market trends, and potential challenges that arise during slower hiring periods. By proactively planning their recruitment strategies, human resources (HR) leaders can ensure they attract, engage, and retain the right candidates. 

    Evaluating Workforce Needs For Hiring Success 

    Before launching recruitment campaigns, organizations must assess their current workforce. These crucial first steps include identifying skills gaps, forecasting future hiring needs, and understanding long-term talent requirements. As industries rapidly evolve due to technological advancements and shifting workforce dynamics, HR teams must anticipate what roles will be in demand. 

    Workforce planning involves analyzing company objectives and determining whether existing employees have the necessary skills to meet those goals. If there are skill shortages, businesses must decide whether to upskill current employees or bring in new talent. This approach is especially important in industries experiencing high turnover or emerging technologies that require specialized knowledge. By conducting a workforce audit, companies can develop a strategic hiring plan rather than simply reacting to immediate vacancies. 

    Building A Recruitment Campaign That Attracts Top Talent 

    A well-structured recruitment campaign is essential for capturing the attention of qualified candidates. It starts with crafting compelling job descriptions that clearly outline the role, responsibilities, and company culture. Candidates today are looking for more than just a paycheck; they want to work for organizations that align with their values and offer career growth opportunities. Businesses should emphasize their unique employer value proposition, highlighting benefits such as professional development, work-life balance, and company culture. 

    In 2025, digital recruitment strategies will continue to dominate. Companies must leverage multiple channels to reach candidates effectively. Job boards remain a reliable source, but social media, employee referral programs, and industry-specific networking platforms are becoming increasingly important. Employer branding also plays a significant role. Organizations that showcase their company culture, leadership, and employee success stories through digital content will be more likely to attract high-quality candidates. 

    Another key aspect of modern recruitment is the candidate experience. Job seekers expect a streamlined, transparent hiring process. Lengthy application forms, unclear timelines, and poor communication can deter top talent. Implementing an applicant tracking system (ATS) can help organizations manage applications efficiently and keep candidates engaged throughout the process. 

    Overcoming Recruitment Challenges During Slow Hiring Periods 

    While the early months of the year are typically active hiring periods, businesses often encounter recruitment challenges in slower months. For example, summer and the holiday season tend to see fewer job seekers actively looking for new roles, leading to a limited talent pool. However, HR teams can use these periods strategically by building and maintaining a talent pipeline. 

    Creating relationships with potential candidates before positions open allows businesses to move quickly when hiring needs arise. This can be done through networking events, talent communities, and keeping in touch with past applicants. Additionally, companies should focus on employer branding during slow months, strengthening their reputation as an employer of choice so that when hiring picks up again, they are top of mind for job seekers. 

    Flexibility is another factor that can help businesses navigate slower hiring months. Offering contract, remote, or project-based roles can attract candidates who may not be actively searching for full-time employment but are open to new opportunities. By diversifying hiring options, companies can continue acquiring talent even when recruitment activity typically slows. 

    Key Considerations For 2025 Recruitment Strategies 

    The recruitment strategies are constantly changing, and 2025 will bring new challenges and opportunities. Artificial intelligence (AI) is becoming an integral part of hiring, with AI-powered tools assisting in candidate sourcing, resume screening, and interview scheduling. While technology can enhance efficiency, organizations must balance automation with a human touch to ensure a positive candidate experience. 

    Diversity, equity, and inclusion (DEI) initiatives will continue to shape recruitment strategies. Companies prioritizing diverse hiring practices will enhance their employer brand. In 2025, job seekers will be more conscious of workplace diversity efforts, and businesses that actively promote inclusivity will have a competitive edge in attracting top talent. 

    Another emerging trend is employee advocacy. Encouraging current employees to share job openings and company culture on their personal social media networks can significantly enhance recruitment efforts. Peer recommendations carry more weight than traditional job postings, making employee referrals a valuable strategy for attracting high-quality candidates. 

    How To Build A Winning Recruitment Strategy 

    Recruiting the right talent requires time, expertise, and resources, which are elements many businesses may not have readily available. That’s where Group Management Services (GMS) comes in. GMS offers comprehensive recruiting and training solutions designed to help businesses find and develop top talent efficiently. 

    • Our recruiting services connect businesses with top job boards, including Indeed and LinkedIn, streamlining the hiring process and increasing the visibility of job postings.  
    • We provide an ATS that allows HR teams to manage every stage of the hiring process seamlessly, reducing administrative burdens and improving candidate experience.  
    • GMS offers customized employee training programs to ensure new hires receive the necessary skills and development opportunities to thrive within their roles. 

    By partnering with GMS, companies can focus on growing their business while we handle the complexities of recruiting and training. Whether you need assistance with sourcing candidates, managing applications, or developing workforce training programs, GMS provides tailored solutions to help businesses succeed.  

    Ready to optimize your recruitment strategy? Contact GMS and learn how we can support your hiring and training needs.