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  • From the widespread adoption of artificial intelligence (AI) to a multigenerational workforce and rising health care costs, the world of business is on the brink of transformative change. For small to midsize businesses (SMBs), adapting to these trends can feel overwhelming, but it also offers a golden opportunity to innovate and thrive.  

    Below, we highlight key insights from the 2025 Trends Guide For Small Business Owners and explore how each trend can impact your people, processes, and bottom line. 

    HR Trends: The Evolving Role Of People Management 

    AI is being used for everything from sourcing talent to automating HR paperwork. Traditional roles relying on repetitive tasks are at risk of being automated, creating a need for upskilling and retraining. According to GMS’ 2025 Trends Guide, 76% of HR leaders warn that not implementing AI soon could leave their organizations lagging behind in innovation. Additionally, only 41% of HR professionals say they feel prepared for AI’s ethical and operational challenges. With over 82% of companies using or exploring the use of AI applications, future business strategies will have to consider the opportunities and threats that come with the arrival of AI. 

    Payroll Trends: Pay Equity And Transparency 

    More states are passing laws requiring employers to disclose salary ranges, while pending federal regulations could further tighten rules around pay transparency. Fair and transparent practices build trust and reduce legal risks, while non-compliance or perceived inequities can hurt morale and expose you to lawsuits. We recommend auditing your current pay structures, verifying that job titles and salaries align, and communicating the rationale behind raises and promotions. 

    Risk Management Trends: Cybersecurity In A Hybrid World 

    As ransomware attacks and data breaches become more sophisticated, SMBs are prime targets – especially those juggling remote or hybrid setups. A single breach can cost you financially and damage your reputation. SMBs often lack in-house security expertise, making proactive measures critical. It’s vital that employees are patching software frequently and employers should consider managed detection and response (MDR) services to monitor threats 24/7. 

    Benefits Trends: Prioritizing Mental Health 

    Rising mental health needs mean more employers are expanding employee assistance programs (EAPs), adding teletherapy coverage and granting mental health days. Employees increasingly view mental health benefits as a must-have, not a perk. Offering genuine support enhances retention, boosts morale, and reduces burnout. It’s best to keep it simple. Start by improving access to mental health resources like free or discounted teletherapy sessions so employees can get help before crises escalate. 

    More Trends And Insights 

    These four trends are just the tip of the iceberg. Download our comprehensive 2025 Trends Guide For Small Business Owners for a deeper dive into the year’s most transformative shifts. 

    If you’re looking for hands-on support in HR, payroll, risk management, or benefits, contact us today. At Group Management Services (GMS), our experts can help you navigate these changes with confidence, so you can keep focusing on what you do best: growing your business. 

  • In this blog, we will go over how to navigate Ohio’s new minimum wage law and what your business needs to know to stay compliant and competitive in 2025.

    The state minimum wage is scheduled to rise from $10.45 to $10.70 per hour on January 1, 2025, while the hourly rate for tipped employees will go from $5.25 to $5.35. This shift is driven by a 2006 constitutional amendment requiring automatic, inflation-based adjustments to the minimum wage. Although 25 cents might seem minimal, it can have real implications for your staffing costs, compensation structures, and overall compliance strategy.

    Let’s break down the core details of this new law and address key steps to ensure your business is ready.

    What’s Changing

    Non-tipped employees

    • 2024 rate: $10.45 per hour.
    • 2025 rate: $10.70 per hour.
    • Who it covers: Employees of businesses with annual gross receipts exceeding $394,000 per year (up from $385,000 in 2024).

    Tipped employees

    • 2024 rate: $5.25 per hour.
    • 2025 rate: $5.35 per hour.
    • Who it covers: Employees who customarily and regularly receive more than $30/month in tips. Employers can use a tip credit, provided the combined cash wage plus tips meets or exceeds $10.70/hour.

    Small businesses and younger workers

    • Small employers: If your business has annual gross receipts of $394,000 or less, you’ll follow the federal minimum wage of $7.25/hour.
    • 14- and 15-year-olds: Must also be paid at least $7.25/hour.

    These changes stem from Ohio’s constitutional amendment (II-34a), which links annual minimum wage increases to the Consumer Price Index for Urban Wage Earners and Clerical Workers (CPI-W). According to state data, the CPI-W increased by 2.4% from September 1, 2023, to August 31, 2024, which triggered the $10.70 and $5.35 rates for 2025.

    Who’s Impacted By The 25-Cent Hike

    On the surface, a quarter raise might not sound substantial – but it still makes a difference:

    Directly affected workers

    About 112,700 Ohioans earning below $10.70 will see an immediate pay increase.

    Indirectly affected workers

    Employers often adjust wages for staff making slightly above $10.70 to maintain equitable pay scales, potentially affecting another 200,000 employees.

    Tipped employees

    Roughly 97,700 tipped workers will be directly or indirectly impacted as the tipped rate jumps to $5.35/hour, plus any additional tip credit to reach the full minimum.

    For small to midsize businesses (SMBs), these increases can influence everything from your bottom line to your competitive standing in Ohio’s labor market. Think about how a modest wage increase might help you retain talent or attract new hires, given that surrounding states may have their own wage adjustments, or none at all.

    Why The Increase Matters

    Keeping pace with inflation

    Ohio is one of 20 states and D.C. that tie the minimum wage to inflation, aiming to preserve workers’ purchasing power. Prices have jumped by 22.7% in the past five years, though recent inflation rates have cooled to about 2.9%. This annual wage adjustment helps lower-income families cope with the rising cost of living.

    Impact on family incomes

    According to research, over 28% of Ohio families living below the federal poverty line will see a paycheck boost. It can be easy to underestimate how $0.25/hour adds up over a year, but for many low-wage workers, every cent counts, especially as they face rising housing, food, and transportation costs.

    Potential ripple effects

    Employees already earning slightly above $10.70 may expect a wage increase for fairness and morale. Failing to adjust could cause frustration or turnover. At the same time, these increases can strain payroll budgets if you haven’t planned ahead, highlighting the importance of forecasting labor costs well in advance.

    Key Compliance Steps

    1. Evaluate gross receipts

    Determine if your annual gross receipts exceed $394,000. If so, you must pay at least $10.70 (or $5.35 plus tips). If not, you’ll follow the federal rate of $7.25.

    1. Update your payroll systems

    Make sure any software or platform you use for employee wages is prepared to automatically update hourly rates come January 1, 2025.

    1. Adjust pay scales where needed

    Employees who earn just above $10.70 may expect an increase to maintain fairness. Review your internal pay structures or consult with an HR expert about how best to handle this.

    1. Revise tipped policies

    If you use the tip credit, confirm that tips plus the new $5.35/hour combine to meet or exceed $10.70/hour. Keep accurate tip records to meet regulatory standards and prevent disputes.

    1. Overtime obligations

    Remember, you must still pay time-and-a-half for hours exceeding 40 in any given week, unless you gross under $150,000 annually (Ohio’s threshold for certain overtime exemptions).

    How GMS Can Help

    Navigating wage hikes might sound straightforward – just pay the higher rate, right? But these changes often trigger a series of administrative hurdles, from updating payroll and revising tip policies to ensuring compliance for younger workers. That’s where Group Management Services (GMS) comes in:

    • Expert HR guidance: GMS stays on top of changing minimum wage laws, payroll regulations, and other employment mandates, so you don’t have to. We’ll help you figure out compliance and coach you on any next steps.
    • Integrated payroll solutions: GMS can help you avoid manual errors or outdated pay rates. Our payroll services adjust for new wage laws and maintain accurate records, so you can avoid penalties.
    • Employee classification and documentation: If you’re unsure whether an employee qualifies as a “tipped” worker or need assistance with documentation, GMS can provide clarity and guidance.

    When you partner with GMS, you gain a dedicated team that takes care of HR complexities, allowing you to focus on running your business. Contact GMS to streamline your payroll, ensure full compliance, and keep your business growing.

  • Stay alert, stay genuine, and stay engaged: a straightforward guide to understanding why employees quit and what you can do to inspire them to stick around. 

    The so-called “war for talent” isn’t new. Employers have been grappling with high turnover and disillusioned workers for decades, even before the days of remote work, employers have dealt with “quiet quitting” or the brewing threat of “revenge quitting.” Many leaders still rely on old-school retention tactics, like salary bumps or flashy perks. Yet these quick fixes rarely address the deeper reasons people leave. Underneath all the salary negotiations and office perks, employees are on a personal journey, searching for alignment, growth, trust, and meaningful work. 

    So, if your workforce feels like a revolving door, it may be time to rethink how you engage, manage, and develop your team. Let’s break down what truly pushes employees to leave, and how you can create an environment that encourages them to stay. 

    Why People Really Quit

    If you ask someone why they left their job, you might get a polite, surface-level answer. Perhaps they wanted a raise, a shorter commute, or a perk their old job didn’t offer. But the real reasons often run deeper: 

    1. They’re not making the progress they want 

    According to research, employees often leave because they’re not getting the kind of progress they’re seeking in work and life. This could mean feeling stuck in a dead-end job, craving more control over their responsibilities and schedule, longing for better alignment between their skills and their role, or simply wanting to take the next step in their career. 

    People join companies hoping to learn, grow, and improve their lives professionally and personally. If your workplace doesn’t support their quests for progress, they’ll look elsewhere. 

    2. Boredom and burnout 

    A job that’s too routine, repetitive, or void of challenge leaves employees feeling restless. Add in the risk of burnout, where once-engaged staff end up cynically drained and apathetic, and you’ve got a recipe for high turnover. Monotony, exhaustion, and feeling stunted in their roles push employees to search for more stimulating or sustainable work. 

    3. Toxic or unsupportive cultures 

    If your employees don’t trust their managers or feel genuinely valued by the organization, no amount of foosball tables, wellness stipends, or pay raises will make them stay. Disrespectful culture, poor communication, and lack of recognition quickly drive people to the exit. As research shows, feeling disrespected or misaligned with company values is a powerful push factor, while supportive leadership and strong teams are major reasons people join and stay. 

    4. Rigid policies that don’t fit their lives 

    The world is more flexible than ever. If companies insist on in-person requirements or fail to offer flexible work arrangements, employees may seek out opportunities with more balance. Currently, employees with remote options or flexible schedules are reluctant to give them up. 

    5. Building resentment and “revenge quitting” 

    “Revenge quitting” is the pent-up frustration employees feel when they believe big business has ignored them, their well-being, or their career progression for too long. If you fail to recognize potential or fan the flames of burnout, resentment builds. Eventually, workers walk out; sometimes abruptly, and sometimes as soon as a better offer appears. 

    How To Keep Employees Engaged And Committed 

    Stopping employees from leaving isn’t just about throwing money at the problem. It’s about creating a workplace that helps them make real progress in their lives. Here’s how: 

    1. Dig deeper with “early” interviews 

    Don’t wait for the exit interview because by then, it’s too late. Talk to employees about their previous roles and what motivated them to leave those jobs. Understand the forces, the pushes and pulls, that guided their last career move.  

    • What caused them to hit their breaking point?  
    • What drew them to your company in the first place? 

    Use these insights to tailor their work experience so it aligns with their career goals and development needs. 

    2. Design roles that reflect reality and ambition 

    Traditional job descriptions are often vague, one-size-fits-all lists that fail to capture the role’s true nature. Create descriptions that reflect the actual tasks and experiences employees will have. Show them how their daily work makes an impact on customers, the business, or their own career path. Then, be flexible: 

    • Could you let a project manager spend a day a week on a special assignment that matches their passion? 
    • Could you break down roles into smaller pieces so employees can choose work that matches their skills and developmental goals? 

    3. Collaborate with HR for more meaningful development paths 

    Partner with human resources (HR) to systematically address their employees’ desire for progress. During onboarding, explain how your organization supports flexible career growth. Encourage regular check-ins focused not just on performance but also personal development and life changes. Consider talent marketplaces or short-term “gig” opportunities within the company. Let employees try different areas of the business, develop new skills, and forge new connections. 

    4. Empower managers who “get it” 

    All the policies in the world won’t help if frontline managers undercut them. Since managers are often the single biggest factor in retention, ensure they have training in empathetic communication, feedback, and career coaching. Evaluate leaders not just on key performance indicators (KPIs) or revenue, but on how well they support their team’s growth, flexibility, and well-being. 

    5. Walk the talk on work-life integration 

    Offer flexible hours, remote options, and genuine support for personal responsibilities. If you promise a better balance, follow through. Model boundaries from the top: CEOs and executives should show their commitment to employee well-being by taking paid time off (PTO) without guilt and respecting after-hours quiet time. 

    6. Acknowledge and reward potential 

    Promote employees who show true leadership potential, not just top performers who aren’t interested in guiding others. Develop mentorship or sponsorship programs so people gain the skills they need for the future. Recognize achievements, big or small, and show appreciation for the unique strengths and contributions everyone brings. 

    By Helping Employees Win, You Win Too 

    People don’t leave because of one bad day or a slightly better paycheck elsewhere. They leave because, over time, they realize their current job no longer supports their personal quest for progress. Maybe they’re stuck in a rut, working under a manager who doesn’t value them, or struggling to balance work with personal obligations. Maybe the culture feels toxic, or the company’s priorities feel misaligned with their own. 

    The key is to act now, not after your best performers have submitted their resignations. Working with a professional employer organization (PEO) like Group Management Services (GMS) can make all the difference. GMS streamlines HR functions, handles administrative complexity, and frees you up to focus on what really matters: building an environment where employees thrive. GMS provides the support you need, whether it’s: 

    • Guidance on crafting better job descriptions 
    • Training managers to nurture talent 
    • Setting up flexible work policies 

    Ready to empower your workforce and reduce turnover? Contact GMS today. Our comprehensive HR solutions, payroll services, and benefits administration can help you create the kind of workplace where people don’t just join, but stay and excel. Because when your employees flourish, so does your business. 

  • The SECURE Act 2.0 introduces significant changes in 2025 that will impact how employers manage retirement and benefits plans. These regulations aim to enhance retirement security and improve access to employer-sponsored retirement plans. Staying compliant with these changes is crucial for businesses to avoid penalties and ensure employees benefit from the new provisions.  

    Key Provisions Of The SECURE Act 2.0  

    Enhanced eligibility for part-time workers 

    Beginning in 2025, part-time employees who work at least 500 hours annually for two consecutive years will gain eligibility to participate in their employer’s 401(k) plan. This builds on the previous SECURE Act’s three-year requirement. Employers need to prepare by updating their tracking systems to identify eligible employees and ensuring enrollment processes are streamlined. 

    Automatic enrollment and escalation requirements 

    Newly established 401(k) and 403(b) plans must include automatic enrollment features. Employees will be automatically enrolled at a minimum contribution rate of 3%, with automatic annual increases of 1% until contributions reach at least 10%, but not more than 15%. Employers should review plan designs and payroll systems to ensure these requirements are met.

    Emergency savings accounts 

    The SECURE Act 2.0 introduces optional emergency savings accounts linked to retirement plans. These accounts allow employees to save up to $2,500 annually on a Roth basis, providing a tax-advantaged way to address financial emergencies. Employers interested in offering these accounts must work with plan administrators to integrate them into their benefits packages. 

    Increased catch-up contributions 

    For employees aged 60 to 63, the catch-up contribution limit for 401(k) plans will increase to the greater of $10,000 or 150% of the standard catch-up contribution limit for that year. Employers must ensure payroll systems and retirement plan documents reflect these updated limits. 

    Student loan repayment matching contributions 

    Employers can now make matching contributions to 401(k) or 403(b) plans based on an employee’s qualified student loan payments. This provision incentivizes retirement savings while helping employees pay off student debt. Employers should consider whether this feature aligns with their benefits strategy and work with plan administrators to implement it. 

    How GMS Can Help Your Business Stay Compliant 

    Navigating these complex changes can be overwhelming, especially for small and midsize businesses. Group Management Services (GMS) provides the tools and expertise to help employers stay ahead: 

    • Compliance guidance: Our team monitors legislative changes to ensure your business complies with all SECURE Act 2.0 regulations. We help update plan documents, adjust eligibility criteria, and align payroll systems with the new requirements. 
    • Plan design and administration: We work with your business to design a retirement plan that meets regulatory standards and your employees’ needs. Our experts can also coordinate with plan administrators to integrate new features, such as emergency savings accounts and student loan repayment matching. 
    • Employee education and enrollment support: Educating employees about their retirement options is critical for participation. GMS provides resources to help employees understand new features and make informed decisions about their financial future. 
    • Payroll integration: GMS simplifies payroll integration for features like automatic enrollment, increased catch-up contributions, and eligibility tracking for part-time workers. Our comprehensive payroll solutions ensure a seamless transition to compliance. 

    Preparing For 2025 

    The 2025 changes under the SECURE Act 2.0 emphasize the need for proactive planning and compliance. Employers who act now can not only avoid penalties but also enhance their benefits offerings to attract and retain top talent. Partnering with GMS ensures your business is equipped to manage these regulatory changes with ease.  

    Contact GMS today to learn how we can help your business meet the requirements of the SECURE Act 2.0 and beyond. 

  • Stay calm, stay compliant, and stay ready: Your step-by-step guide to handling OSHA inspections with confidence. 

    Don’t panic if you find an Occupational Safety and Health Administration (OSHA) inspector at your door. While unannounced inspections can be stressful, you’re not powerless. You’ve learned what triggers an inspection and how to prepare beforehand in the first two parts of this series. Now, we’ll focus on how to navigate the inspection process itself. By following the right steps, you can maintain a professional and compliant environment that keeps your employees and business protected. 

    Know Your Rights Before The Inspection Begins 

    When an OSHA compliance officer arrives, it’s important to know what you can and can’t do. For instance, you have the right to request the officer’s credentials, ask why they’re at your workplace, and determine the scope of the inspection. If the inspection results from an employee complaint, you can ask to see a copy of that complaint. Having a solid grasp of your rights helps ensure a fair and focused review of your operations. 

    Be Polite And Professional

     

    First impressions matter. Greet the OSHA officer politely and guide them to a comfortable waiting area while you notify your designated representative, whether it’s your facility manager, HR director, or safety officer, of their arrival. Don’t keep the inspector waiting unnecessarily. A courteous, respectful demeanor can set a constructive tone for the entire visit. 

    Control The Flow Of Information 

    While you should always answer questions truthfully, there’s no need to volunteer extra details. Respond directly to what the inspector asks without straying into unrelated territory. If the inspector requests specific documents (such as hazard communication programs, training logs, or incident reports), provide them promptly but do not overshare. Keep in mind that clarity and honesty go a long way, but unnecessary details can create confusion or additional scrutiny. 

    Limit The Scope Of The Inspection 

    You’re not required to give the inspector free rein of your entire facility. By designating a careful route and shutting down irrelevant operations, you can help focus the inspection on the area of concern. This approach keeps the inspector’s attention on key points and helps prevent them from wandering into unrelated areas where they might identify new issues. Just remember to remain cooperative and professional. 

    Be Prepared To Address Safety Hazards Immediately 

    If the inspector points out an obvious, easily correctable hazard during the walkaround, like a missing guardrail or improperly stored chemicals, fix it right away. Prompt remediation shows good faith and your commitment to safety and compliance. More complex issues may require additional time, but addressing simple fixes on the spot demonstrates responsiveness and can help mitigate potential penalties. 

    Accompany The Inspector Every Step Of The Way 

    Ensure that your designated representative, such as a supervisor or a Safety Manager, stays with the inspector during the walkaround. Take notes, snap your own photos, and record any measurements so you have the same records the inspector does. If employees are interviewed, managerial staff usually have the right to have an attorney present during managerial interviews. For non-managerial employees, however, the inspector may conduct interviews privately. 

    Stay Calm During The Closing Conference 

    At the end of the inspection, the OSHA officer will hold a closing conference to discuss any potential violations or concerns. This isn’t the time to argue aggressively or admit fault; remain calm, polite, and take notes. You’ll have opportunities later to contest citations if you believe they’re unjustified. If a simple correction can be made on the spot, do it. If not, outline a plan to address the issue thoroughly once you’ve had time to review all the details. 

    Follow Up After The Inspection

    Once the inspector leaves, meet with your team to debrief. Talk to any employees who were interviewed and review the inspector’s areas of focus. Use these insights to improve your safety culture, address any identified hazards, and review any compliance weaknesses. If OSHA issues citations, you have the right to contest them. Consider consulting with an attorney if you need help navigating the appeals process. 

    How GMS Can Help During And After An OSHA Inspection

    Navigating an OSHA inspection is easier when you have the right support. At Group Management Services (GMS), we have experienced HR professionals and compliance experts who can help your business take a proactive, organized approach: 

    • OSHA inspection and citation assistance: We support clients through OSHA investigations and the management/mitigation of OSHA citations. 
    • Policy and procedure guidance: We’ll ensure you have clear, accessible safety policies in place before inspectors arrive. 
    • Training and documentation support: GMS can help you maintain up-to-date safety training records, incident logs, and hazard assessments, making it easier to respond quickly and accurately to requests for documentation. 

    By partnering with GMS, you gain a knowledgeable ally who can help streamline your HR functions and create a safer, more compliant work environment. We handle HR and risk management, so you confidently run your business, even when OSHA comes knocking on your door. 

    Ready to make OSHA inspections less daunting? Contact GMS today to learn how our comprehensive services can support your compliance efforts and help ensure smooth inspections. 

  • As we move into 2025, businesses across the U.S. face changing minimum wage requirements, with 23 states and Washington, D.C., implementing increases. Inflation adjustments, pre-scheduled state laws, and voter-approved initiatives primarily drive these changes. Here’s a comprehensive overview of the updates and what they mean for employers. 

    The Federal Minimum Wage 

    The federal minimum wage remains $7.25 per hour. While this serves as a baseline, 30 states and Washington, D.C., set higher minimum wages, often tying increases to inflation or cost-of-living adjustments. However, 20 states still default to the federal rate, emphasizing the disparity in wage standards across the country. 

    State-by-State Updates For 2025 

    • Significant increases: States such as Michigan will see substantial increases due to legal rulings and voter measures. Michigan’s wage will rise from $10.56 to $12.48 in February of 2025, reflecting a 20% jump. 
    • Modest adjustments: States like Montana and Ohio will experience smaller increases of $0.25, with rates reaching $10.55 and $10.70, respectively. 
    • Top rates: Washington State leads with a minimum wage of $16.66, followed by California at $16.50 and Connecticut at $16.35. Washington, D.C., is expected to raise its already high rate of $17.50 based on cost-of-living adjustments midyear. 
    • Regional variations: States like Oregon and New York apply regional minimum wages, creating differing rates within state boundaries. For example, in Oregon, wages range from $13.70 in rural areas to $15.95 in the Portland metro area. 

    These updates highlight the growing complexity of minimum wage compliance, especially for businesses operating across multiple states. 

    Challenges For Remote And Multistate Teams 

    The rise of remote work adds another layer of complexity. Employers must account for the minimum wage laws in the state where each remote worker resides, even if the business operates elsewhere. For instance, a company headquartered in a federal minimum wage state may need to comply with California’s $16.50 rate for its remote employees. 

    Implications For Employers 

    • Payroll adjustments: Employers must update payroll systems to reflect the new rates and ensure timely compliance. 
    • Budgeting: Wage increases may impact labor costs, requiring adjustments in pricing strategies or workforce planning. 
    • Compliance risks: Noncompliance can lead to legal and financial penalties, particularly in states with rigorous enforcement mechanisms. 

    How GMS Can Help 

    Navigating minimum wage changes and maintaining compliance is a significant challenge, particularly for businesses managing remote teams or operating in multiple states. Group Management Services (GMS) offers comprehensive payroll and HR solutions, helping businesses: 

    • Track and implement state-specific wage changes: Our tools ensure your payroll remains compliant, no matter where your employees are located. 
    • Streamline multistate compliance: We simplify managing wage laws across jurisdictions, minimizing administrative burdens. 
    • Enhance workforce planning: Our expert advisors assist in budgeting for wage increases and optimizing labor costs. 

    By staying informed and partnering with experts like GMS, your business can adapt to these changes efficiently, ensuring compliance and protecting your bottom line. 

  • The start of a new year is the perfect opportunity for small business owners to set goals, reimagine strategies, and plan for growth. As 2025 unfolds, the business landscape continues to evolve, presenting both challenges and opportunities. To help you navigate the new year, here are several resolutions every small business owner should consider adopting for a successful 2025. 

    Embrace workforce flexibility 

    The rise of hybrid work and gig economies shows no signs of slowing. Evaluate how flexible work arrangements could benefit your business. Whether it’s offering remote work options, implementing flexible scheduling, or hiring freelance talent, workforce flexibility can improve employee satisfaction, productivity, and your ability to attract top talent. 

    Invest in AI and technology 

    Technology is rapidly transforming how businesses operate. In 2025, staying ahead means leveraging tools like artificial intelligence (AI) to streamline processes such as payroll, recruiting, and customer relationship management. Evaluate what repetitive tasks can be automated and where technology can help you save time and resources. 

    Focus on employee well-being 

    Employee wellness is no longer optional—it’s a necessity. Prioritize mental health resources, employee recognition programs, and career development opportunities to retain top talent. With workplace burnout still a significant concern, fostering a supportive and engaging work environment will be critical to success. 

    Invest in professional development 

    A well-trained workforce is a competitive advantage. Work to provide employees with opportunities to expand their skills through workshops, certifications, or mentorship programs. Not only does this enhance your team’s expertise, but it also boosts morale and employee loyalty. 

    Prioritize open communication 

    Transparency and trust are the cornerstones of strong workplace relationships. Make 2025 the year you enhance communication with your team by holding regular check-ins, creating opportunities for feedback, and ensuring employees feel heard. Open communication fosters collaboration and builds a cohesive, motivated team. 

    Revisit and revise your company’s values 

    Your company’s values are more than words on a wall—they are the foundation of your employer brand. In 2025, take the time to assess whether your values still align with your company’s goals, culture, and the expectations of current and prospective employees. Revising and communicating your values can enhance your employer brand, attract top talent, and reinforce a strong workplace culture. 

    Revisit your business plan 

    The economy, consumer behaviors, and technology are constantly evolving, and so should your business strategy. Use the start of the year to reassess your business goals, identify potential risks, and create contingency plans. Regularly reviewing and adapting your business plan ensures you stay on track and prepared for any challenges ahead. 

    How GMS Can Help Your Business In 2025 

    Running a small business is no small task, but you don’t have to do it alone. At Group Management Services (GMS), we specialize in helping businesses grow by providing comprehensive services that include payroll management, HR support, risk management, and employee benefits administration. Whether you’re looking to streamline operations, enhance compliance, or attract and retain top talent, GMS has the tools and expertise to help you achieve your 2025 resolutions. 

    Contact us today to learn how GMS can partner with you for success in the year ahead. 

  • Illinois employers with 15 or more employees will soon be required to openly share pay scales and benefits in job postings.

    On January 1, 2025, amendments to Illinois’ Equal Pay Act of 2003 will take effect, placing new responsibilities on employers and employment agencies operating in the state. These changes are part of a broader push toward wage transparency and fairness, and they will impact how businesses recruit, retain, and compensate their workforce. In addition to pay scale and benefits disclosure, the law also strengthens recordkeeping requirements and outlines a new process for dealing with complaints.

    Whether you’re a small local business or a larger multi-state operation, these new rules represent a shift in how you communicate with potential hires and engage with current employees. Let’s break down the key points.

    A Closer Look At The New Requirements

    Mandatory pay transparency in job postings

    For employers with 15 or more employees, pay scales and benefits must be included in all specific job postings. This could be a wage or salary range, along with details about benefits like bonuses, stock options, health coverage, and other forms of compensation. Employers can reference a pay scale set by market data, internal pay ranges, or a previously established budget for the position.

    Promotion postings for internal candidates

    The law also requires employers to announce promotion opportunities internally no later than 14 days after making an external job posting. By doing so, the state aims to encourage fair, equitable access to advancement within organizations.

    Recordkeeping obligations

    Employers must maintain documentation on wages, job postings, and associated pay scales and benefits for five years. This ensures that if questions arise (from employees or regulators) you’ll have the records to show you’ve followed the rules.

    Complaint and enforcement mechanisms

    Employees, and in some cases job applicants, can file complaints if they believe there’s been a violation of the Equal Pay Act or the new requirements. The Illinois Department of Labor (IDOL) can investigate, and if it finds violations, issue penalties. These fines can escalate up to $10,000 for repeated offenses.

    Why These Changes Matter

    Promoting trust and fairness

    Transparency around pay and benefits can build trust with both current employees and potential hires. It sends a clear signal that:

    • You value fairness
    • You have nothing to hide
    • You’re committed to creating a level playing field

    This sort of openness can translate into better employee morale, stronger retention, and a more attractive employer brand.

    Staying ahead of regulatory trends

    Illinois is not alone in pursuing pay transparency measures. Many states and jurisdictions are adopting similar requirements. Being proactive in Illinois may give you a head start if you operate or expand into other states with comparable laws. Beyond pure compliance, embracing transparency now shows that you’re on the cutting edge of best practices in HR and compensation management.

    Avoiding financial risks

    Non-compliance could result in significant penalties. Beyond that, there’s also the potential reputational damage. Employees and job candidates can easily learn about infractions that appear in public records. Being proactive helps shield you from such setbacks.

    Practical Steps To Prepare

    1. Review and update pay scales

    If you haven’t established formal pay scales or if your current ranges are outdated, now’s the time to get organized. Set clear criteria for determining pay ranges-consider market data, industry standards, and geographic factors. Document these criteria and ensure consistency.

    1. Examine your benefits offerings

    The new law requires not just pay information, but also a “general description” of the benefits and other compensation offered for each position. Make sure you can clearly articulate what you provide, such as:

    • Health insurance options
    • Retirement plans
    • Bonuses
    • Paid time off (PTO)
    • Other perks

    Have a system to keep this information current as offerings evolve.

    1. Adjust your job posting processes:

    Build compliance into your recruitment workflow. Before posting a job, confirm that the pay scale and benefits information is accurate and up to date. If you work with a third-party recruiter or job board, ensure they have the necessary details.

    1. Strengthen your recordkeeping:

    of all job postings, pay ranges, benefits information, and employee wage data. Since you’ll need to retain this documentation for at least five years, consider implementing a reliable HR information system (HRIS) or leveraging an external partner to streamline these tasks.

    Looking Ahead

    As we approach January 1, 2025, the clock is ticking for Illinois employers to adapt. Navigating the new Illinois pay transparency requirements can feel overwhelming, especially when you’re already juggling countless HR responsibilities. That’s where Group Management Services (GMS) comes in. When you partner with GMS you get:

    • Compliance guidance: We can help clarify the new Illinois requirements and show you how they fit into your current HR strategy.
    • Efficient recordkeeping: We’ll help implement systems that keep all the necessary information at your fingertips, reducing stress when it’s time to prove compliance.
    • Training and support: Need help educating your team or ensuring that your posting and promotion processes meet the new rules? GMS can provide the resources, tips, and best practices you need to ensure everything is aligned.
    • Integrated payroll and benefits administration: GMS integrates payroll and benefits into a cohesive system. This integration ensures accurate pay data, easy updates to employee compensation, and clear, accessible benefits information for current and prospective employees.

    Ready to prepare your business for Illinois’ upcoming law changes? Contact GMS today to learn how we can help you stay compliant and thrive in an evolving regulatory landscape.

     

     

  • Don’t wait until it’s too late. Take action now to ensure your workplace is prepared for OSHA inspections before they arrive.

    Workplace safety isn’t something that should be addressed only when an inspection is at your door. Being proactive is key to preventing violations and ensuring the well-being of your employees. In the first part of this series, we explored what triggers Occupational Safety and Health Administration (OSHA) inspections. Now, we’ll shift our focus to practical steps you can take to prepare well ahead of time, so that when an inspection occurs, you’re ready to face it with confidence rather than concern.

    Why Preparation Matters

    Just as you’d service machinery before it breaks down, it’s vital to address safety and compliance before OSHA comes knocking. Proactive preparation can help:

    • Prevent financial setbacks: Early improvements may cost less than hefty fines and emergency fixes.
    • Ensure employee well-being: A safer environment reduces the likelihood of serious injuries or fatalities.
    • Enhance workplace culture: A proactive approach builds trust and shows employees that their safety matters.

    Build A Safety-First Culture

    A positive safety culture is the foundation of any successful preparation plan. When everyone from top management to entry-level employees understands their role in maintaining a safe environment, compliance becomes second nature. Encourage open dialogue about safety issues, hold regular ‘toolbox talks’, and celebrate examples of conscientious behavior. The goal? To make safety part of your company’s identity, not just a line item on a checklist.

    Conduct Thorough Safety Audits

    If you’ve never conducted a comprehensive safety audit, now is the time. Systematically review your facilities, equipment, and workflows to identify any hazards or compliance gaps. Pay special attention to areas that frequently trigger inspection, like fall protection, machine guarding, and hazardous material handling. Consider bringing in third-party experts if necessary. These professionals can spot overlooked risks, offer practical solutions, and help ensure you meet OSHA standards.

    Develop Clear Policies And Procedures

    If your employees don’t know what’s expected of them, they’re more likely to take shortcuts or unknowingly violate safety standards. To avoid this, make sure to:

    • Draft and update safety policies: Keep documentation in plain language so everyone understands it.
    • Post guidelines prominently: Place safety reminders and protocols in high-visibility areas, such as break rooms and job sites.
    • Establish reporting channels: Make it easy for employees to report hazards or concerns without fear of backlash.

    By putting strong policies in place, you create a roadmap that guides everyone toward safer work habits and ensures that no one’s left guessing what the rules are.

    Prioritize Training And Communication

    Even the best policies won’t help if employees aren’t aware of them or don’t know how to apply them in real-world scenarios. To ensure that employees are aware of your company’s safety protocols, consider utilizing:

    • Onboarding sessions: Introduce new hires to your safety culture and outline their responsibilities from the start.
    • Hands-on workshops: Practical training helps employees recognize hazards and use protective equipment correctly.
    • Refreshers and updates: Industries evolve, and so do regulations. Stay compliant by hosting regular retraining sessions to align with evolving regulations.

    Regular communication keeps safety top-of-mind. Consider monthly newsletters, safety bulletins, or short videos highlighting new techniques or reminders. The more accessible and engaging your training materials, the better your employees will retain and apply them.

    Keep Meticulous Records

    From injury logs to training certifications, can make or break your compliance efforts. If an inspector arrives, well-organized records show that you’ve been diligent. These records include:

    • Accident and incident reports: Promptly record any workplace injuries, near-misses, or other safety-related events.
    • Training verification: Maintain a record of all completed training sessions, who attended, and when.
    • Equipment maintenance logs: Show that machinery and safety equipment are regularly inspected and maintained.
    • Hazard assessments: Keep a written record of identified risks and the steps taken to address them.

    Good recordkeeping not only helps you during an inspection; it also supports continuous improvement. By reviewing past incidents and training outcomes, you can identify trends, refine your policies, and make targeted changes that reinforce workplace safety over time.

    Conduct Mock Inspections

    Don’t wait until an OSHA representative is actually on-site to find out where you’re falling short. Conducting mock inspections, either internally or with outside consultants, helps you see your operation through the eyes of an inspector. Walk through your facility, check for compliance with known OSHA standards, and evaluate how well employees follow safety protocols. Mock inspections can:

    • Highlight weaknesses: Identify issues before they escalate into violations.
    • Improve response time: Familiarize your team with what to expect, so they remain calm and cooperative during a real inspection.
    • Build confidence: By knowing you’ve addressed potential pitfalls, you can approach a real inspection with assurance.

    Partnering With GMS For A Proactive Approach

    Staying ahead of OSHA compliance can feel overwhelming when you’re already managing day-to-day operations. That’s where Group Management Services (GMS) can step in. Our experts can help your business:

    • Conduct audits and gap analyses: We’ll identify areas where you may be at risk before an inspector does.
    • Refine training programs: Gain access to resources that keep your team informed and prepared.
    • Support recordkeeping and documentation: We’ll help ensure your paperwork is in order and easy to reference.

    By partnering with GMS, you’re not just preparing for an inspection, you’re cultivating a robust, ongoing approach to safety. This proactive stance empowers your workforce, strengthens your compliance efforts, and sets you and your business up for long-term success.

    Contact GMS today to learn more about how we can support you in preparing for and preventing OSHA inspections. Click here to continue reading how to handle OSHA when they finally come to inspect your workplace.

  • When you invest in your people, they invest in your vision, which creates a recipe for long-term success.

    Key Takeaways 

    • Retention through growth: 94% of employees are more likely to stay with a company that invests in their professional development.
    • Boosted productivity: Companies with robust learning programs report a 70% increase in employee productivity.
    • Leadership pipeline: Development programs prepare mid-level employees for leadership roles, and increased engagement for an entire generation of workers.
    • Practical strategies: Effective professional development involves clear goals, mentorship, formal training, flexible schedules, and recognition of achievements.
    • The GMS approach: Tailored programs from Group Management Services (GMS) help businesses empower employees, build resilient teams for small to midsize businesses, and align growth opportunities with organizational success.

     

    As the job market rapidly fluctuates, professional development projects a guiding light for organizations to achieve sustained success. With talent retention becoming more challenging, businesses that prioritize employee growth opportunities are seeing results that go beyond lower turnover rates. It’s what transforms a fresh Sales Representative into a strategic deal-closer and a small business owner into a confident leader.

    Recent findings from talent management platform Clear Company reveal a simple yet powerful truth: 94% of employees would stay with a company longer if it invested in their career. This is no longer just a luxury, it’s an expectation. When you empower your workforce to learn and grow, you’re future-proofing your company and creating a culture of continuous improvement. At Group Management Services (GMS), we’ve seen firsthand how focusing on employee development boosts retention, raises productivity, and turns a good team into an exceptional one.

    Let’s explore why professional development matters and how to build a meaningful framework that supports both individual potential and organizational success.

    What Is Professional Development?

    Professional development is an ongoing process of learning and skill-building after entering the workforce. It can take many forms:

    • Formal training programs such as industry certifications or leadership workshops.
    • In-house initiatives such as mentoring or company-sponsored seminars.
    • Independent learning through online courses or conferences.

    It’s not a one-time task; it is an ongoing journey that keeps employees engaged, adaptable, and prepared for future challenges.

    For a young sales professional, this might mean learning advanced negotiation tactics, mastering a new customer relationship management (CRM) system, or gaining insights into emerging buyer behaviors. For mid-career employees, it can involve leadership workshops, strategic planning seminars, or communication courses that help them guide teams to success and prepare for further career advancement.

    Why Professional Development Matters

    Professional development is about creating a thriving ecosystem where employees feel valued and motivated. The benefits of investing in career growth ripple across every layer of an organization. Some of these include:

    • Retention: Retaining employees is far more cost-effective than recruiting and onboarding new hires. Employees who see clear growth opportunities are more likely to stay and contribute long-term.
    • Productivity: Companies with robust learning programs see a 70% increase in employee productivity. That’s not just good for morale; it’s good for the bottom line.
    • Innovation: Development opportunities encourage employees to think creatively, driving innovation which provides competitive advantages.

    A workforce engaged in ongoing learning tends to be more curious and solution oriented. They’re the ones who spot inefficiencies, propose new ideas, and come up with fresh approaches to old problems.

    Professional Development For Mid-level Employees And Higher

    Professional development benefits everyone, from entry-level hires gaining foundational skills to senior employees refining leadership abilities. Some of these benefits include:

    • Leadership potential: Development programs prepare mid-level employees for leadership roles, ensuring a steady pipeline of qualified candidates for management positions.
    • Engagement: A staggering 87% of millennials say that career growth opportunities are essential in a job. Companies that fail to provide them risk losing an entire generation of talent.

    Practical Ways To Encourage Professional Development

    So, how do you put professional development into action? There’s no simple right answer, but here are some strategies that can help shape a thoughtful approach:

    1. Set clear goals: Define what you want employees to achieve. Is it mastering a new software tool? Gaining a certification in a niche area? Make the objectives tangible and realistic.
    2. Lead by example: Leaders who continually learn and share their growth experiences send a powerful message. If managers and executives are excited about professional development, employees will follow suit.
    3. Offer formal training & mentorship programs: In-house workshops, seminars, or pairing employees with experienced mentors can create a supportive learning environment.
    4. Embrace feedback loops: Encourage employees to share what they’ve learned, whether it’s best practices for remote selling, tips for handling tough negotiations, or new tools that streamline workflow.
    5. Recognize achievements: Celebrate milestones like certification completions or conference attendances. A simple “congratulations” in the company newsletter can reinforce the value of ongoing learning.
    6. Utilize external resources: Programs from external platforms like Hubspot or Udemy can broaden skill sets and perspectives. Learning management systems (LMS), online courses, industry conferences, and professional grounds can complement in-house training efforts.
    7. Offer flexibility: Consider giving employees dedicated hours each month for professional development. For instance, allocate two hours weekly for online courses or industry-specific webinars. This sends the message that their growth isn’t a side project, it’s a core responsibility.

    Fitting Professional Development Into A Busy Schedule

    We get it. Everyone’s juggling deadlines, personal responsibilities, and a never-ending stream of emails. That’s why it’s essential to be realistic. Start small if you have to: a one-hour webinar each month, or one workshop a quarter. Consistency matters more than volume. Over time, these incremental efforts add up to significant skill growth.

    From an organizational perspective, offering flexible scheduling or financial support for courses shows employees you trust their judgment. It lets them choose learning opportunities that resonate with their career goals and your business needs.

    The GMS Advantage

    At GMS, we know that professional development isn’t just about individual growth, it’s about building stronger, more resilient organizations. That’s why we offer customized solutions to help businesses create impactful learning programs tailored to their unique needs.

    Whether it’s employee training, recruitment or performance management, GMS provides the tools and expertise to help your workforce thrive. When you invest in your people, they invest in your vision, and that’s a recipe for long-term success.

    Contact GMS today, and let’s work together to build an empowered workforce that’s eager to learn, innovate, and shape the future of your organization.