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  • Seasonal workers play a crucial role in helping businesses handle spikes in demand during busy times of the year, especially the holiday season. From retail stores and restaurants to warehouses and hospitality, seasonal employees ensure operations run smoothly when customer volume is at its peak.  

    While seasonal employment may be temporary, effectively managing these workers is key to maximizing productivity, ensuring compliance, and creating a positive employee experience. Here are some best practices for hiring and managing seasonal employees this holiday season. 

    What Is a Seasonal Job? 

    A seasonal job refers to temporary employment during specific times of the year when businesses experience increased demand. These roles typically last for a few weeks or months and are tied to predictable events such as holiday shopping, summer jobs, winter tourism, or peak dining seasons. 

    Seasonal jobs are temporary by design, following predictable cycles based on calendar events or industry trends. Many offer flexibility in scheduling, which makes them attractive to students, retirees, or individuals looking for supplemental income. Seasonal positions can be found across industries such as retail, hospitality, agriculture, tourism, event planning, and more. 

    Tips for Managing Seasonal Employees 

    Start with a Clear Hiring Process 

    A strong seasonal hiring strategy sets the tone for success. Job postings should clearly state that the role is temporary and define the length of employment. Employers should also consider using “at-will” employment agreements, which provide flexibility while ensuring compliance with applicable laws. 

    It is equally important to classify workers correctly. Seasonal employees are generally considered W-2 employees rather than independent contractors. Misclassification can lead to compliance issues and penalties. 

    Provide Comprehensive Onboarding and Training 

    Seasonal employees often face steep learning curves with little time to adjust. A structured onboarding program helps them succeed by covering company policies, customer service expectations, and compliance standards. Training should also include opportunities for cross-training, allowing employees to assist in multiple areas as needed. 

    Offer Competitive Pay and Incentives 

    During the holiday rush, seasonal workers have many employment options. To attract and retain top talent, businesses should offer competitive hourly wages that align with industry standards and the local cost of living. Employers should be transparent about overtime opportunities and pay policies. 

    Performance-based incentives, such as bonuses for meeting sales or productivity goals, can boost motivation. Seasonal premiums or sign-on bonuses may also encourage employees to commit to the entire busy period.

    Prioritize Flexibility in Scheduling 

    Many seasonal workers value flexible schedules just as much as fair pay. Whenever possible, employers should offer shifts that accommodate students, parents, or individuals with other commitments. Predictable scheduling practices can also reduce last-minute call-offs and improve morale. 

    Keep Communication Open 

    Even if their employment is short-term, seasonal employees should feel included and informed. Regular check-ins are an effective way to provide feedback, address questions, and acknowledge achievements. Clear communication about expectations, scheduling, and performance goals helps reduce confusion and keeps employees engaged. 

    The Importance of Compliance and Labor Laws 

    Compliance is one of the most critical aspects of managing seasonal employees. Employers must follow federal, state, and local laws regarding wages, overtime, scheduling, and workplace safety. Failing to comply can lead to costly fines, lawsuits, and damage to a company’s reputation. 

    Businesses should pay close attention to: 

    1. Wage and hour laws: Ensure seasonal employees receive at least minimum wage and proper overtime pay. 
    2. Workplace safety regulations: Seasonal workers are entitled to the same safety protections as full-time staff. 
    3. Employee classification: Seasonal workers are usually employees, not independent contractors. 
    4. Recordkeeping requirements: Employers must maintain accurate time and payroll records for all staff. 

    In addition to legal compliance, it is important to foster a workplace culture that promotes fairness and inclusivity. Seasonal workers should feel respected and valued regardless of their short tenure. This not only reduces turnover but also increases the likelihood that employees will return for future seasons. 

    Plan Ahead for Retention and Future Seasons 

    Even though seasonal workers may only stay for a few months, investing in their experience can pay off long-term. Recognizing contributions with thank-you notes, small perks, or employee discounts can make them feel appreciated. Collecting feedback at the end of the season also provides valuable insights into improving the hiring and training process for the next busy cycle. 

    Retaining strong seasonal workers year after year reduces hiring costs and ensures businesses have experienced staff ready to step in when demand rises again. 

    How GMS Can Help 

    Managing seasonal employees during the holidays can feel overwhelming, especially when you are also balancing the needs of your full-time workforce. That is where Group Management Services (GMS) can help. 

    As a professional employer organization (PEO), GMS works with businesses to: 

    1. Simplify seasonal hiring and onboarding 
    2. Stay compliant with labor laws 
    3. Offer competitive benefits and perks to attract talent 
    4. Manage payroll and payroll tax management

    Seasonal employees are essential to your success during the busiest time of year. With the right strategies, you can build a seasonal workforce that boosts productivity, strengthens customer service, and keeps your business running smoothly. 

    Contact GMS today to learn how we can streamline your seasonal hiring and employee management this holiday season. 

  • Open enrollment is a busy time for individuals with health insurance plans. Although the specific dates vary depending on the type of insurance, the state, and the employer, the overall process remains consistent. Open enrollment is the time when people can enroll in, update, change, or cancel their health insurance.  

    Many individuals enroll in a health insurance plan through their employer, which reduces the financial burden of health care costs such as doctor’s visits, medications, and more. It’s important to note that you cannot make changes to your health insurance plan outside of the open enrollment period unless you qualify for a special enrollment period. 

    Special Enrollment Periods 

    Whether you’re an employer or an employee, it’s important to understand special enrollment periods and what they entail. 

    Open enrollment is the only period for making changes to your health insurance. However, if you experience a qualifying life event, you can make these changes through a special enrollment period. Qualifying life events (QLE) are events that change your everyday life, such as getting married, losing your job, having a child, and more. QLEs include, but aren’t limited to the following:

    • Getting married, divorced, or separated
    • The death of a spouse or family member who shared your health plan
    • Having or adopting a child
    • Turning 26
    • A change in employment, leading to the loss of coverage
    • Moving your residence
    • See a list of other QLEs 

    While it is most common for people to qualify for a special enrollment period due to a QLE, several other situations may qualify someone for a special enrollment period. Such as: 

    • Becoming a United States citizen
    • Leaving incarceration
    • Experiencing a natural disaster such as an earthquake, hurricane, etc.
    • Learn more here 

    Assistance with Managing Enrollment Periods

    Open enrollment can already be a stressful and confusing time, but for employers, that stress can reach new heights. Managing different health insurance plans and costs can quickly become overwhelming, especially since all changes happen within that specific time frame. Employers also must be aware of employees who need to make health insurance changes during special enrollment periods and consistently review their current offerings to make the most cost-effective decision for their employees and company. Managing these changes is no easy feat, which is why business owners may look for assistance from a third-party company like Group Management Services (GMS).  

    GMS helps business owners manage open and special enrollment periods with our expert guidance, the help of a Benefits Account Manager, access to competitive group health plans, and administrative benefit support. GMS also offers business owners access to supplemental benefits, effectively reducing the cost and headaches that come from benefits administration. Contact us to learn more about how GMS can help your company during open enrollment and assist in managing special enrollment periods.  

  • In small businesses, every decision matters, especially when it comes to human resources (HR). Too often, HR is reactive, responding to problems only after they arise. However, when HR is proactive, it becomes a strategic advantage, driving better compliance, a stronger culture, improved retention, and lower costs. For small and midsize businesses, making that shift isn’t always easy. That’s where a professional employer organization (PEO) comes in. With the right PEO partner, HR becomes less about putting out fires and more about building a strong foundation for growth. 

    What Is Reactive HR? 

    Reactive HR refers to managing issues after they arise. For example, hiring happens only when a vacancy becomes urgent. Performance issues are handled only when they escalate. Compliance problems are addressed only when an audit is already underway. This approach often means constantly responding to crises with little room for long-term planning. The result is a greater risk of mistakes with labor law compliance, lower employee morale, higher turnover, and unexpected costs that could have been avoided. 

    What Is Proactive HR? 

    Proactive HR involves planning ahead and responding to problems as they arise, rather than simply reacting to them. It’s about building systems, processes, and a workplace culture that prevents issues before they happen. This approach aligns HR strategy with business goals from the start. 

    For example, companies that take a proactive stance forecast hiring needs, invest in leadership development, regularly review compensation to stay competitive, and stay ahead of employment law changes.  

    This approach helps businesses avoid costly surprises, reduce legal risks, retain more talent, and build a reputation as a great place to work. Proactive HR creates stability, improves morale, and lays the foundation for long-term growth. 

    Proactive vs Reactive HR In Practice 

    The difference between proactive and reactive HR becomes clear when you look at everyday workplace situations. 

    1. In hiring, reactive businesses scramble to fill roles only after someone leaves. Proactive businesses anticipate staffing needs and build a pipeline of potential candidates. 
    1. When it comes to compensation and benefits, reactive employers typically make changes only after complaints or turnover occur. Proactive employers regularly benchmark pay and review benefits to stay competitive. 
    1. Compliance follows a similar pattern. Reactive employers update policies only after audits or legal issues arise. Proactive employers routinely review handbooks and stay ahead of changing regulations. 
    1. Training and development also show the contrast. Reactive employers offer training only when employee performance drops. Proactive employers invest in ongoing learning and leadership development. 
    1. Even company culture reflects this divide. Reactive HR responds to low morale after turnover spikes. Proactive HR continuously gathers feedback and works to strengthen engagement. 

    Why Businesses Should Lean Into Proactive HR 

    Small and midsize businesses face unique challenges when HR is reactive. With limited staff and resources, even minor missteps can have major consequences. A compliance error might lead to costly penalties. Unfilled roles or unexpected turnover can slow growth. And low morale can drive turnover that small businesses simply can’t afford. 

    Taking a proactive approach helps prevent these issues before they escalate. By anticipating needs and planning ahead, small businesses can reduce turnover and training costs, avoid compliance risks, and attract stronger talent. It also positions them to scale more smoothly when new opportunities arise. 

    How A PEO Helps You Be Proactive 

    A PEO is a valuable partner for small businesses that want to shift from reacting to planning ahead. PEOs provide access to HR specialists and compliance experts who monitor labor law, tax law, and workplace safety requirements. This reduces the risk of being caught off guard by unexpected changes in regulations. 

    PEOs also deliver the tools and infrastructure that make proactive HR possible, including HR technology platforms, employee handbooks, and performance management systems. They offer access to competitive benefits packages by leveraging their buying power, which allows small businesses to attract and retain talent more effectively. Additionally, PEOs offer training resources to help employees develop skills and prepare for leadership roles. 

    Most importantly, PEOs help mitigate risk through policy reviews, audits, and proactive planning, ensuring businesses are prepared rather than left scrambling when issues arise. 

    Why Outsource HR To GMS 

    For small and midsize businesses, proactive HR can feel like an overwhelming goal without the right support. Outsourcing to a PEO like Group Management Services (GMS) allows you to achieve proactive HR management without building an in-house department.  

    The price of reacting to problems after they happen is often much higher than planning ahead. Partnering with a PEO allows small businesses to focus on their core mission while ensuring that HR management is strategic, compliant, and growth-oriented. Be proactive and schedule a chat with us today! 

  • A new hire’s first day can set the tone for the rest of their time at your company. Putting your business’s best foot forward and showcasing your efficiency, loyalty, and personability are vital to making a strong first impression on your new employee. A great way to do that is by implementing a robust onboarding process.  

    Onboarding a new employee can be challenging for both the employee and the employer. It can be a seemingly endless storm of handshakes, introductions, filling out paperwork, and navigating your new office. By developing an onboarding process, you can introduce your new hire to your company in a more systematic and organized manner. 

    The Onboarding Process 

    Unlike employee orientation, employee onboarding is a process designed to introduce new hires to their daily responsibilities, technologies, and procedures. This process helps them fully integrate into the company and can take several months to a year to complete. Onboarding may include personalized training, tours of the building or job sites, shadowing other employees, and more. While this process can quickly become an overwhelming experience, there are several ways to simplify it. 

    Pre-board the Employee 

    To ensure that your new hire doesn’t feel overwhelmed on their first day, employers should consider pre-boarding them before their official start date. This allows employees to complete administrative tasks and necessary paperwork ahead of time. Required documents typically include tax forms, direct deposit forms, and nondisclosure or non-compete agreements.

    Additionally, providing the necessary materials or equipment that they will need for their role can help ease them into their new position. These materials might include their computer, mouse, business cards, or uniform. By sending the required paperwork and materials before their start date, new hires can focus more on the onboarding process when they arrive and make the most of their first day. 

    Set Up a Meet and Greet 

    One of the most overwhelming aspects of an employee’s first day is meeting their new team. Depending on the size of the workforce, the level of stress can vary, but memorizing names and trying to make a great first impression can be a challenging task. To ease this burden, consider scheduling a designated time for the new hire to meet and talk with their coworkers. Organizing a team lunch or happy hour is an excellent way to bring everyone together in a more relaxed setting. This approach will help foster stronger connections among your workforce and make everyone feel more comfortable collaborating. 

    Incorporate Job Shadowing 

    Every employee is unique, which means that their training and learning styles may vary. Some people learn best by reading, while others excel through hands-on activities, and some retain information better when they hear it. Incorporating job shadowing into your onboarding process can effectively address these different learning styles by combining them. This approach allows new hires to experience their roles firsthand, ask questions, and gain practical experience. Additionally, employers should consider having new hires shadow employees across various departments. This practice will help them understand the business as a whole. 

    Practice Open Communication 

    To fully understand how the onboarding process is going for your new hire, it’s best practice to consistently check in with them. Scheduling weekly meetings or quick check-ins can help you monitor their progress and provide a safe space for them to share any concerns or questions they might have. This can also strengthen your relationship with them, fostering a greater sense of trust, camaraderie, and loyalty. It can also help you identify gaps in the onboarding process, allowing you to improve it and make changes if needed. 

    GMS Streamlines Employee Onboarding 

    Employees are the foundation of every successful company. While business owners know their operations inside and out, training new hires can be time-consuming and expensive. But with the help of Group Management Services (GMS), you can simplify and improve your onboarding process while reducing training costs. 

    Our online training programs are tailored specifically for small and mid-sized businesses and can be customized to meet your company’s unique roles and team responsibilities. Our Learning Management System can streamline your onboarding process by allowing your employees to easily access online training courses and resources. We also simplify onboarding through our Human Resource Information System (HRIS), enabling new hires to complete essential paperwork and orientation tasks online quickly and efficiently. 

    Proper onboarding can be the difference between a long and short-term hire. Learn how GMS can improve and simplify your onboarding process here!  

  • Nonprofits are driven by purpose, whether it’s feeding the hungry, protecting the environment, or advocating for change. As demand increases and budgets tighten, many organizations struggle to keep up with administrative tasks like payroll, compliance, and benefits management. Professional employer organizations (PEOs) are stepping in as strategic partners, transforming how nonprofits operate, grow, and stay focused on their mission. 

    Managing Limited Resources 

    Funding continues to be one of the most significant challenges for nonprofits. With charitable giving slowing and inflation putting pressure on budgets, organizations are expected to deliver more impact with fewer resources. At the same time, a decline in volunteer participation has placed additional responsibilities on already stretched staff. PEOs offer a practical solution by helping nonprofits maximize their limited resources. By streamlining administrative tasks such as payroll, benefits, and compliance, a PEO reduces overhead costs and frees up time and budget to focus on mission-driven programs and services.  

    Addressing Administrative Overload 

    Running a nonprofit means wearing many hats. From fundraising and delivering programs to coordinating volunteers and managing day-to-day operations, the workload is nonstop. With small teams and limited time, handling complex human resources (HR) tasks, such as onboarding, payroll, benefits, and compliance, can quickly become overwhelming. That’s where a PEO can make a big difference. By partnering with HR experts, nonprofits can hand off these time-consuming responsibilities and focus more on their mission.  

    Offering Benefits That Support Recruitment, Retention, and Well-Being 

    Recruiting and retaining staff is another ongoing challenge. Nonprofits often cannot compete with the private sector on salary alone, but benefits can make a critical difference. PEOs enable even small organizations to offer comprehensive benefits packages that include health, dental, vision, and retirement plans. These offerings increase competitiveness in the job market and improve employee morale. 

    In addition to traditional benefits, PEOs also provide access to wellness programs and employee support resources that help combat burnout. This is especially important in nonprofits, where staff are often stretched thin and deeply invested in their work. Supporting well-being helps maintain energy and engagement, which in turn strengthens the organization’s ability to deliver on its mission. 

    Mitigating Risk with Compliance and Safety Expertise 

    Nonprofits must navigate a complex maze of regulations, ranging from wage and overtime laws to grant-specific reporting requirements and rules governing the classification of volunteers. Staying compliant with evolving legislation is challenging, and mistakes can be costly. PEOs provide compliance expertise that helps organizations avoid penalties, protect their resources, and maintain credibility with boards, donors, and the communities they serve. 

    Simplifying Payroll and HR Processes 

    Payroll, taxes, benefits enrollment, and HR paperwork all take time away from advancing the mission. A PEO streamlines these processes, serving as your back office by providing accurate payroll, efficient benefits administration, and responsive HR support. This enables nonprofit leaders to dedicate more time to cultivating relationships with donors, engaging with the community, and expanding their programs. 

    Enabling Strategic HR Management 

    Nonprofit teams often react to HR issues as they arise rather than planning proactively. PEO services enable the transition from short-term problem-solving to long-term workforce planning. From performance management tools to employee development resources, PEOs help nonprofits strengthen their teams, enhance their culture, and develop strategies that support sustainability and growth. 

    Why Nonprofits Should Consider Partnering with GMS 

    Whether your nonprofit supports education, health, social services, the environment, or community development, Group Management Services (GMS) understands the unique challenges of mission-driven organizations. We deliver flexible PEO solutions tailored to the nonprofit sector, providing expert HR management, access to high-quality benefits, compliance support, and reliable payroll services. 

    When operations run smoothly and risks are managed proactively, nonprofits are positioned to grow stronger, serve more effectively, and sustain their vision with confidence. Schedule a 15-minute chat with us to learn how we can support your nonprofit! 

  • Around 78% of employers believe their workers are prepared for retirement, but their employees feel differently, with only 45% of them feeling prepared. Planning for life after work doesn’t just affect the employees; it impacts the company. If your workforce consistently worries about their future financial wellness or their ability to make ends meet, they aren’t actively engaging at work, reducing their productivity and attention to detail.

    While concerns about retirement vary by age group or tax bracket, it’s important for business owners to assist their workforce with retirement planning. Providing your workforce with the resources and tools needed to properly plan for retirement can improve employee trust, loyalty, and attract top talent. Continue reading to learn about the different ways you can support your workforce’s retirement journey.  

    Promote Retirement Plans 

    One of the most well-known ways employers assist their employees with retirement is by offering a retirement plan. A retirement plan is a financial strategy that helps individuals save money for life after work. It utilizes resources such as 401(k) plans, Individual Retirement Accounts (IRAs), and other options to grow savings.  Individuals can set aside a certain amount of their income into an account, allowing them to start saving earlier. Providing tools like a retirement plan demonstrates loyalty to your employees and shows you care about their well-being. 

    Provide an Employer Contribution 

    Depending on the company and plan type, employers often contribute funds to their employees’ retirement accounts. Offering a high contribution amount is another way to attract top talent and retain your current workforce. There are several contribution types that employers can provide.

    Matching contributions 

    • This contribution is when an employer adds money to an employee’s retirement account, usually based on a percentage of what the employee already contributes.
    • The amount grows tax-free while in the plan and is only taxable when withdrawn.

    Nonelective contributions 

    • This contribution is given to all eligible employees and is not contingent on whether the employee contributes to it.  
    • These contributions are tax-deductible. 

    Profit-sharing contributions 

    • Profit-sharing contributions are a type of retirement benefit provided by employers, where a company allocates a portion of its profits to employees by making direct contributions to their retirement accounts. 

    Provide Educational Resources 

    A great way to prepare your workforce for retirement is to educate them about their options. There are various retirement plans available, such as a 401(k), Simplified Employee Pension Plan (SEP), and Employee Stock Ownership Plan (ESOP), among others, each with its own benefits. By offering educational sessions and providing advice regarding your specific retirement plan offerings, you can help your employees make more informed decisions about their retirement and future financial planning. 

    Provide voluntary benefits 

    Employers can support their employees’ retirement savings goals by offering a range of voluntary benefits to reduce financial stress. For example, health care benefits such as dental and vision coverage, and health savings accounts (HSAs) help employees manage out-of-pocket medical costs, allowing them to invest more towards retirement. Additionally, benefits like long-term care insurance, legal assistance, and identity theft protection provide financial security and peace of mind, which can encourage more consistent retirement contributions.  

    Retirement Plans and GMS 

    Effectively budgeting and planning for retirement is important for employers and employees. Employees often look to their employers for help regarding funding and contributions. Managing employee retirement funds can be a complex and overwhelming feat for a business owner. Luckily, there are third-party companies like Group Management Services (GMS) that can assist with 401(k) management and retirement planning.  

    Our team can help you manage your retirement contributions and help you set up fully customizable profit-sharing plans that make your company more attractive to quality employees. From contribution amounts, vesting schedules, and eligibility requirements, GMS can help ensure your compliance and make sure you get the most out of your retirement plans.  

    Learn more about GMS’ profit-sharing and 401(k) plans here! 

  • Paid time off (PTO) is one of the most valued benefits an employer can provide. Employees rely on it to recharge, spend time with their families, or attend to personal matters. However, from the employer’s perspective, PTO can quickly become a challenge to manage. Overlapping requests, unclear policies, and manual tracking systems can lead to frustration, scheduling gaps, or even compliance issues. By implementing the right structure, small businesses can effectively manage PTO while supporting employee satisfaction and ensuring business continuity. Continue reading for tips on simplifying PTO management:  

    Establish Clear Policies 

    The foundation of effective PTO management starts with a well-defined policy. When employees understand how much time they are eligible to take, how PTO accrues, and the process for requesting time off, it creates transparency and reduces confusion. Your policy should outline everything from blackout periods to approval procedures and whether unused time rolls over into the following year. A clear policy not only helps employees plan but also gives managers a framework for making consistent decisions. 

    Encourage Advance Planning 

    Last-minute PTO requests can create significant operational challenges, particularly for small businesses with limited staff. Encouraging employees to submit requests well in advance helps managers plan workloads, delegate responsibilities, and ensure coverage for critical tasks. While unexpected situations will always arise, setting an expectation for advance notice helps prevent disruptions and reduces the stress of scrambling to fill staffing gaps. 

    Standardize the Request Process 

    Consistency is key when it comes to managing time off. Without a standardized request process, it’s easy for requests to get lost in email chains or forgotten in conversations. Establishing a formal method, whether through an online system or a dedicated human resource (HR) platform, ensures that every request is documented and easily tracked. A streamlined process also makes it easier for managers to review overlapping requests and make fair, timely decisions. 

    Provide Transparency Around Scheduling 

    When employees can see who has already scheduled time off, they are more likely to make thoughtful requests that minimize overlap. A shared PTO calendar is a simple yet effective tool for improving visibility and coordination. Transparency in scheduling not only reduces conflicts but also builds trust among employees, as everyone understands how decisions are being made. 

    Plan for Coverage 

    One of the biggest concerns managers face with PTO is ensuring that key responsibilities don’t slip through the cracks while someone is away. Proactive planning is essential, especially for employees in client-facing or highly specialized roles. Assigning backup contacts, cross-training staff, and documenting ongoing projects can keep operations running smoothly. With the right preparation, PTO becomes a seamless part of business rather than a disruption. 

    Maintain Fairness and Flexibility 

    Not every request can be approved, particularly around popular times of the year. That’s why it’s important to have a fair approval system in place. Whether you follow a first-come, first-served model, prioritize seniority, or rotate approvals, employees will feel more comfortable if they know the rules are applied consistently and fairly. At the same time, maintaining some flexibility, such as offering alternative dates or allowing remote work options during busy seasons, can help balance business needs with employee satisfaction. 

    Use Technology to Track PTO 

    Manually tracking PTO through spreadsheets or paper forms may be effective for very small businesses, but as teams grow, this approach becomes increasingly risky and inefficient. Modern HR technology streamlines the process by automatically tracking accruals, balances, and approvals in real-time. With the right system in place, managers can instantly see who is off, identify potential conflicts, and maintain accurate records for compliance purposes. Employees also benefit from being able to check their PTO balances and request time off without guesswork or delays. 

    How GMS Can Help 

    Group Management Services (GMS) provides small businesses with the tools and expertise to streamline the PTO process and eliminate common headaches. Our all-in-one HR software, GMS Connect, simplifies the process of tracking PTO requests, balances, and approvals. Our timekeeping solutions integrate seamlessly to ensure accuracy, while our team of HR experts can help you design and implement policies that are both compliant and effective. By leveraging GMS’ technology and support, small businesses can transform PTO management from a time-consuming task into a smooth, transparent process. Contact us today to get started! 

  • As a business owner, it is essential to prioritize the health, wellness, and happiness of your employees for overall success. An effective way to support your workforce is by understanding their rights, adhering to employment laws, and implementing appropriate safety measures. 

    While there are various laws dedicated to managing the rights and health of employees, the Family and Medical Leave Act (FMLA) is one of the most important regulations that form the foundation of employment law. FMLA is a federal law that provides eligible employees up to 12 weeks per year of unpaid, job-protected leave for specific family or medical reasons.  

    Millions of workers take advantage of FMLA leave every year, making it an important law for employers to understand and enforce. Continue reading to learn more about the details of the FMLA and its requirements.  

    What Is FMLA?

    Life is unpredictable, and circumstances can arise where an employee is unable to continue focusing on their work. FMLA is designed to help employees who are experiencing specific family or medical problems by offering three months of leave per year to focus on caring for a family member or addressing their own health issues. This leave gives employees peace of mind that their job is secure while they care for a loved one and allows them to still use their health benefits.  

    Requirements for leave 

    Like other laws, there are specific requirements that must be met to utilize FMLA. Certain organizations are eligible to offer FMLA leave. Public agencies, including local, state, and federal employers, as well as education agencies, can utilize FMLA leave. Employers with 50 or more employees are also eligible to provide FMLA leave. 

    Employees using FMLA are eligible to take leave for any of the following reasons: 

    1. To care for an immediate family member with a serious health condition 
    2. For placement with the employee of a child for adoption or foster care 
    3. For the birth and care of the newborn child of an employee 
    4. When an employee is unable to work due to a serious health condition 
    5. For qualifying issues related to the employee’s spouse, child, or parent on active duty in the National Guard, Reserves, or Regular Armed Forces. 

    An employee is eligible to utilize FMLA if they:

    1. Work for a covered employer 
    2. They have worked with their employer for at least 12 months 
    3. Have worked at least 1,250 hours over the past 12 months 
    4. Work at a location where the company employs 50 people 

    Employer Best Practices for FMLA Compliance

    When it comes to regulatory compliance, employers must stay informed about changing laws and regulations. As laws change, it’s essential to not only stay informed but also communicate those updates clearly to your workforce.   Whether through a company-wide email or a town hall meeting, effective and consistent communication is crucial for fostering a loyal, educated, and prepared workforce.

    To further ensure compliance with FMLA, employers should regularly check government websites and stay informed about updates from industry leaders. Staying informed about regulatory changes is a proactive way to maintain compliance. Many companies also choose to hire a third-party administrator, such as a professional employer organization (PEO), to assist with employee management, compliance, and human resources (HR). 

    A Helping Hand with FMLA

    Group Management Services (GMS) is a certified PEO committed to helping business owners enhance their efficiency, ensure compliance, and effectively manage their workforce. Our team of HR experts specializes in FMLA compliance, providing services to review your current policies, advise on potential changes, and assist with related administrative tasks. We are here to answer any questions you may have regarding compliance, FMLA requirements, and more, serving as a supportive resource for your employee management needs. 

    Do you have a question about FMLA? We can help! Contact us to learn more.

  • An audit can be a daunting experience for any business owner. Government agencies expect your policies, records, and employee practices to align with current laws and regulations. When they don’t, the consequences can include penalties, fines, or even legal disputes. 

    Many human resources (HR) compliance issues aren’t the result of intentional neglect. More often, they happen because businesses are stretched thin and lack the time or resources to keep up with constantly changing requirements. 

    Staying prepared starts with understanding where mistakes most commonly occur and implementing the right processes to prevent them. In this blog, we’ll highlight the most frequent HR missteps and share practical ways to avoid unwanted attention from government regulators. 

    Outdated Employee Policies

    One of the most frequent errors companies make is failing to maintain an up-to-date employee handbook. Too often, businesses create a handbook once and never revisit it. However, laws and regulations around workplace safety, discrimination, wage and hour rules, and leave policies are constantly evolving. This can lead to inconsistent practices, employee confusion, and increased vulnerability during an audit. 

    To stay compliant, businesses should review and update their employee handbook at least annually, or whenever there are significant changes in employment law. Partnering with an HR expert or legal advisor can help ensure your policies reflect current requirements and industry best practices. 

    Lack of Documentation 

    Poor documentation is one of the most common and costly HR mistakes. When businesses fail to keep accurate records of employee performance, disciplinary actions, and terminations, they leave themselves vulnerable to legal challenges. Without a clear paper trail of performance conversations, warnings, and progressive discipline, it becomes difficult to defend against claims of wrongful termination or discrimination. 

    From an auditor’s perspective, missing or incomplete documentation signals that policies may not be applied consistently across the organization. This inconsistency can quickly raise red flags and lead to deeper scrutiny.

    To mitigate risk, businesses should implement a standardized process for documenting employee interactions and ensure that managers are trained to follow it. Consistent, detailed records not only protect the company but also promote fairness and transparency in the workplace. 

    Employee Misclassification 

    Misclassifying employees is a frequent and costly error that can lead to serious compliance issues. Determining whether a worker should be classified as an employee or an independent contractor, or whether they qualify for exempt or non-exempt status, requires careful consideration of federal and state guidelines. 

    Even when mistakes are unintentional, they can result in back pay, wage disputes, tax liabilities, and penalties. These issues often arise when businesses rely on outdated job descriptions or make assumptions without reviewing current labor laws. 

    To avoid these risks, companies should regularly evaluate job roles and responsibilities to ensure proper classification. Working with HR professionals or legal advisors can help confirm that classifications are accurate and compliant with the latest regulations. 

    Poor Recordkeeping Practices 

    Maintaining accurate and secure records is a critical part of HR compliance, yet it remains a common challenge for many businesses. From I-9 forms and payroll records to sensitive employee information, companies are required to follow strict guidelines regarding how long records must be retained and how securely they should be stored. 

    Losing or mishandling these documents can create serious audit risks. It can also expose the business to identity theft concerns or violations of laws such as the Family and Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA), and the Health Insurance Portability and Accountability Act (HIPAA). 

    To stay compliant, businesses should implement a reliable recordkeeping system, ensure secure storage of sensitive information, and regularly review retention policies to align with current legal requirements. 

    Falling Behind on Employment Laws

    One of the most significant risks businesses face is failing to stay current with evolving employment laws. Regulations around minimum wage, overtime, paid leave, and workplace protections are constantly changing at both the federal and state levels. 

    What was compliant last year may no longer meet today’s standards. Without a system in place to monitor and respond to these updates, businesses can quickly fall behind and face penalties, fines, or legal action. 

    To remain compliant, companies should regularly review legislative updates, subscribe to trusted HR or legal resources, and consider working with professionals who specialize in employment law. Staying informed is essential to protecting your business and your employees. 

    GMS Helps You Stay Compliant 

    The good news is that these HR mistakes are preventable. HR compliance does not have to be overwhelming, but it does require a proactive approach. By regularly auditing your HR processes, keeping policies current, and maintaining accurate records, you can significantly reduce your risk of an audit. 

    Partnering with an experienced HR provider like Group Management Services (GMS) makes this process even easier. Our HR professionals conduct thorough HR audits to identify gaps, update your practices, and ensure you are following the latest regulations. We also provide the technology and support you need to manage employee records, streamline compliance tasks, and protect your business from unnecessary risk. 

    Compliance should not be something you only think about after a problem arises. With GMS by your side, you can stay ahead of changing requirements, minimize the chance of costly audits, and focus your time where it matters most: —growing your business. Contact us today to get started! 

  • The recruitment process involves searching through online job boards, reviewing resumes, conducting multiple interviews, writing job descriptions, and more. As a business owner, your time and energy should be focused on growing your business and improving your bottom line, rather than sifting through resumes and organizing phone interviews. 

    In recent years, recruitment has increasingly relied on artificial intelligence (AI). According to HR Dive, 57% of companies already use AI in hiring, and 74% believe it has improved the quality of their hires. While AI technology has helped companies by analyzing candidate language, handling communication, reviewing resumes, and scheduling interviews, there are still concerns surrounding potential AI bias and inaccuracies.  

    While it may look like AI is the future of employee recruitment, there are other ways for business owners to review potential candidates and streamline their hiring processes that don’t involve unreliable AI technology. One effective solution business owners can utilize is a professional employer organization (PEO) partnership.  

    PEOs and Recruitment

    Recruiting, hiring, and training employees can be time-consuming for employers, but teaming up with a PEO like Group Management Services (GMS) can simplify this process. 

    1. Knowledgeable team

    By partnering with a PEO, you gain access to a range of services and the support of a knowledgeable team of experts. Your dedicated human resources (HR) team serves as your main point of contact and is available to assist with any questions or concerns related to the recruitment process, HR compliance, specific candidates, and more. GMS’ recruitment team can help you write job descriptions, job ads, and implement effective recruitment strategies. They can review applicants and conduct phone interviews, providing you with the extra support needed to hire the right candidate. 

    2. Partnerships with job boards and applicant tracking

    One of the most challenging aspects of recruitment is attracting the right candidates. It can be difficult to find individuals who are experienced, focused, and have the specific skills required for the role. GMS’ partnership with Indeed and LinkedIn simplifies the job posting process by reaching a broader pool of applicants.  

    3. Assistance in managing the recruitment process

    The recruitment process involves managing multiple responsibilities at once. At GMS, our team is fully equipped to support every stage of the recruitment process, including crafting compelling job descriptions, posting openings, reviewing resumes, and conducting phone interviews. Business owners gain access to powerful tools that simplify and optimize hiring workflows through our Applicant Tracking System (ATS) and GMS Connect. An ATS tracks potential candidates throughout the hiring journey and provides valuable insights to business owners and our recruitment team. Onboarding and training are seamlessly managed through GMS Connect, our advanced Human Resources Information System (HRIS), designed to simplify and enhance the employee experience. 

    Negative Impacts of Using AI In Recruiting

    While there are several benefits to using AI for employee recruitment, such as cost reduction, task automation, and interview assistance, it also comes with notable drawbacks that business owners should carefully consider. Utilizing AI technology can lead to potential privacy concerns and HR compliance risks. Many organizations haven’t established policies for AI, which increases the risk of non-compliance and privacy violations.  These violations can lead to employee distrust and monetary penalties. AI technology also has a history of reinforcing bias, leading to unfair treatment of certain demographic groups.  

    GMS acts as your recruitment partner by providing your company with the knowledge, technological support, and expertise needed to interview and hire the right candidate for your open positions. Whether you need help with writing that perfect job description, have questions about the interview process, or need help posting a new open position online, we can lend a helping hand. Running a business is challenging enough; let us take on the administrative burdens associated with employee recruitment. 

    Want to learn more about our services? Contact us today!